When my third-party phone is connected to both my car kit/earphones and my HUAWEI watch, the call audio cannot be switched to the car kit/earphones

Problem

When certain third-party phones are connected to both a car kit/a pair of earphones and a HUAWEI watch, the following may occur:

1. When a call is initiated from or answered on the phone, the call audio is output from the phone receiver, rather than from the car kit/earphones.
2. When a call is initiated from the car kit, the call audio is output from the phone receiver, rather than from the car kit.
3. After an incoming call is answered on the watch, the phone switches the call audio to the car kit/earphones, but the audio is switched to the phone instead of the car kit/earphones.

Solution

Update your wearable device to the target version based on your device model.

Watch Model	Target Version Required for the Watch	Huawei Health App Version
HUAWEI WATCH GT 3/GT Runner	2.1.0.377(C00M08) or later	12.1.6.320 or later If your device is paired with a Xiaomi phone, update the phone to MIUI 13.0.6 or later.
HUAWEI WATCH GT 3 Pro	2.1.0.377(C00M08) or later
HUAWEI WATCH FIT 2	2.1.0.158 or later
HUAWEI WATCH GT 2	11.2.16.10 or later
HUAWEI WATCH GT 2 Pro	11.2.11.6/11.0.11.6 or later

If the issue persists

If the issue persists or you are using a HUAWEI watch of another model, switch the call to the car kit/earphones in any of the following methods and try again:

• When a call has been set up, switch the call to the car kit/earphones on the phone. You can try multiple times.
• When there is an incoming call, wait for 3–5 seconds, and then answer the call using the car kit/earphones.
• Disconnect your watch from your phone. In this case, when you make a call using the car kit/earphones, the audio will come from the car kit/earphones.
• On the Bluetooth screen of your phone, disconnect your car kit, and reconnect it again.