[HUAWEI] The jump roping count on my watch/band is inaccurate
Applicable products: HUAWEI WATCH GT 3 SE,HUAWEI WATCH D,HUAWEI WATCH GT 3 Pro,HUAWEI WATCH GT Runner,HUAWEI WATCH FIT,HUAWEI Band 10,HUAWEI WATCH GT Cyber,HUAWEI WATCH 4,HUAWEI WATCH 3,HUAWEI WATCH 4 Pro,HUAWEI WATCH D2,HUAWEI WATCH 4 Pro Space Edition,HUAWEI WATCH GT 5 Pro,HUAWEI WATCH FIT 3,HUAWEI WATCH FIT 2,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH 3 Pro,HUAWEI WATCH Ultimate,HUAWEI Band 7,HUAWEI WATCH FIT new,HUAWEI Band 6,HUAWEI WATCH GT 5,HUAWEI WATCH FIT mini,HUAWEI WATCH GT 4,HUAWEI WATCH Buds,HUAWEI WATCH GT 3
Applicable system: Unrelated to OS version
Applicable products:
Applicable system:
zoom in pic
[HUAWEI] The jump roping count on my watch/band is inaccurate

If the jump roping count (number of jumps, trips, current streak, and longest streak) on the watch/band is inaccurate, troubleshoot as follows:

 
  • Currently, jump roping is only supported when a rope is used.
  • The count on your watch/band differs from that recorded by your rope: Your rope counts trips and any rope swings into the number of jumps. However, your watch/band counts the number of jumps and trips separately, which is a more accurate method.
  • The count on your watch/band differs from your own count: Counting while working out may lead to inaccuracy. You can take a video recording of your workout, and play it slowly after you're down to check the count.
  1. Your watch/band was worn too loosely and even moved on your wrist, or your wrist didn't move very much during the workout. It is recommended that you wear your watch/band correctly and increase the wrist shake amplitude to obtain a more accurate jump roping count.
  2. Your jump roping was slow or halted multiple times, or your jump rope form was irregular (such as a fancy rope jumping motion or double-under), which may result in inaccurate count. Try to use a standard jump rope form, maintain a relatively stable speed, and jump rope continuously. (At least 80 jumps per minute are recommended).
  3. If the issue remains unresolved or you encounter any difficulties, please call the Huawei customer service hotline for further assistance.
Helpful or not?
Thanks for your feedback.