[HUAWEI] The jump roping count on my watch/band is inaccurate
Applicable products:
HUAWEI WATCH GT 3 SE,HUAWEI WATCH D,HUAWEI WATCH GT 3 Pro,HUAWEI WATCH GT Runner,HUAWEI WATCH FIT,HUAWEI Band 10,HUAWEI WATCH GT Cyber,HUAWEI WATCH 4,HUAWEI WATCH 3,HUAWEI WATCH 4 Pro,HUAWEI WATCH D2,HUAWEI WATCH 4 Pro Space Edition,HUAWEI WATCH GT 5 Pro,HUAWEI WATCH FIT 3,HUAWEI WATCH FIT 2,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH 3 Pro,HUAWEI WATCH Ultimate,HUAWEI Band 7,HUAWEI WATCH FIT new,HUAWEI Band 6,HUAWEI WATCH GT 5,HUAWEI WATCH FIT mini,HUAWEI WATCH GT 4,HUAWEI WATCH Buds,HUAWEI WATCH GT 3
Applicable system:
Unrelated to OS version
Applicable products:
Applicable system:
[HUAWEI] The jump roping count on my watch/band is inaccurate |
If the jump roping count (number of jumps, trips, current streak, and longest streak) on the watch/band is inaccurate, troubleshoot as follows:
- Currently, jump roping is only supported when a rope is used.
- The count on your watch/band differs from that recorded by your rope: Your rope counts trips and any rope swings into the number of jumps. However, your watch/band counts the number of jumps and trips separately, which is a more accurate method.
- The count on your watch/band differs from your own count: Counting while working out may lead to inaccuracy. You can take a video recording of your workout, and play it slowly after you're down to check the count.
- Your watch/band was worn too loosely and even moved on your wrist, or your wrist didn't move very much during the workout. It is recommended that you wear your watch/band correctly and increase the wrist shake amplitude to obtain a more accurate jump roping count.
- Your jump roping was slow or halted multiple times, or your jump rope form was irregular (such as a fancy rope jumping motion or double-under), which may result in inaccurate count. Try to use a standard jump rope form, maintain a relatively stable speed, and jump rope continuously. (At least 80 jumps per minute are recommended).
- If the issue remains unresolved or you encounter any difficulties, please call the Huawei customer service hotline for further assistance.
Thanks for your feedback.