Unable to sync HUAWEI ID to my watch
Applicable products：
HUAWEI WATCH Ultimate 2，HUAWEI WATCH 4，HUAWEI WATCH | ULTIMATE DESIGN Royal Gold，HUAWEI WATCH 5，HUAWEI WATCH 3 Pro，HUAWEI WATCH 3，HUAWEI WATCH 4 Pro，HUAWEI WATCH 4 Pro Space Edition
Applicable system:
Unrelated to OS version
Applicable products：
Applicable system:
| Unable to sync HUAWEI ID to my watch |
The watch is not connected to your phone
Ensure that the watch is connected to your phone when syncing the HUAWEI ID.
HMS Core is not installed on your phone or the HMS Core version is too early
Follow the onscreen instructions to download HMS Core or update HMS Core to the latest version.
The phone has a poor network signal
Ensure that the network is stable when syncing the HUAWEI ID. If the network signal is poor, move to a different network environment or connect the watch to a WLAN and then try again.
Still fall to sync after SMS verification
Please log out and log in HUAWEI account on HUAWEI Health, and try again.
- If the syncing of the HUAWEI ID fails, go to Setup > Account on the watch to manually sync it again.
- iOS phones do not support syncing a HUAWEI ID.
Thanks for your feedback.