The laptop does not automatically switch from the 2.4 GHz Wi-Fi to the 5 GHz Wi-Fi when it is close to the 5 GHz Wi-Fi after it is connected to a dual-band router
Applicable products：
HUAWEI MateBook E(2022 intel i5/8g/256g/intel® iris® xe graphics、2022 intel i5/16g/512g/intel® iris® xe graphics、2022 intel i7/16g/512g/intel® iris® xe graphics)
Applicable system:
Windows 11
Applicable products：
Applicable system:
| The laptop does not automatically switch from the 2.4 GHz Wi-Fi to the 5 GHz Wi-Fi when it is close to the 5 GHz Wi-Fi after it is connected to a dual-band router |
Problem
The laptop does not automatically switch from the 2.4 GHz Wi-Fi to the 5 GHz Wi-Fi when it is close to the 5 GHz Wi-Fi after it is connected to a dual-band router.
Cause
The 2.4 GHz Wi-Fi signal is strong at a short distance. The default Preferred band of the wireless network adapter is set as No Preference (as shown in the following figure). The connected Wi-Fi does not meet the conditions for switching to the 5 GHz Wi-Fi.
Solution
This problem does not affect your normal use. You can perform the following steps to switch to a 5 GHz Wi-Fi network:
- Disconnect and reconnect the Wi-Fi network.
- Right-click the Windows icon
in the lower left corner, open Device Manager, select Network adapters, right-click Intel (R) Wi-Fi 6 AX201 160MHz, and choose Advanced. Find Preferred Band and select Prefer 5GHz band.
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