Unable to find the entry to offline maps
Applicable products：
Tablet，Smartphone
Applicable system:
EMUI 5.0, EMUI 5.1, EMUI 8.0, EMUI 8.1, EMUI 9.0, EMUI 8.2, EMUI 9.1, Magic UI 2.0, Magic UI 3.0, Magic UI 2.1, EMUI 10.0, Magic UI 4.0, Magic UI 3.1, EMUI 10.1, EMUI 11.0
Applicable products：
Applicable system:
| Unable to find the entry to offline maps |
Some potential causes are the following:
1. The app is unable to obtain the disk path for your device. As a result, offline map data won't download, and the offline map can't be used.
2. Currently, offline maps have certain requirements for mobile phone performance. If phone memory is less than or equal to 3 GB, offline maps won't be supported. In the future, offline maps will continue to be optimized and made accessible to more users.
Thanks for your feedback.