Huawei P40 Pro did not receive a warning alert in Austria during the storm

Applicable products: HUAWEI P40
Applicable system: EMUI 10.0.1, EMUI 13.1, EMUI 14.0, EMUI 10.1.1, EMUI 13.0, EMUI 14.2, EMUI 10.0, EMUI 11.1, EMUI 12.0, EMUI 12.0.1, EMUI 10.1, EMUI 11.0, EMUI11.0.1
Applicable products:
Applicable system:
zoom in pic
Huawei P40 Pro did not receive a warning alert in Austria during the storm

[Problem Phenomenon]

Huawei P40 Pro did not receive a warning alert in Austria during the storm

[Problem Cause]

Devices with EMUI 12 or older do support only A1 operator in Austria. As a result, the broadcast messages are not shown for HOT and T-Mobile operators.

[Temporary Solution]

  • Advise CU to use devices on EMUI 13 (such as P50 Pro or newer)
  • Switch operator to A1 Austria
Helpful or not?
Thanks for your feedback.