Unable to open some ultra-high-resolution images in Gallery or Files on my HUAWEI phone/tablet
Applicable products：
Tablet，Smartphone
Applicable system:
EMUI 14.0, EMUI 13.0, EMUI 15.0, HarmonyOS 4.0, HarmonyOS 4.2, HarmonyOS 3.0, HarmonyOS 2.0, HarmonyOS 2.0, EMUI 12.0
Applicable products：
Applicable system:
请选择
| Unable to open some ultra-high-resolution images in Gallery or Files on my HUAWEI phone/tablet |
Problem:
Some ultra-high-resolution images (width x height > 300 million pixels) cannot be opened in Gallery or Files.
Design description:
Some ultra-high-resolution images use a special encoding method (progressive encoding), resulting in excessively large pixel dimensions and memory usage, which exceeds the system's parsing range. To provide you with a smoother performance experience, Gallery and Files do not support opening such ultra-high-resolution images. Thank you for your follow and support!
Thanks for your feedback.