1 Back up your device data.
Your device data will be deleted before the repair starts. Back up your personal data in advance, and restore your device to factory settings.
2 Make an appointment in advance.
Make an appointment in advance on the Huawei official website.
3 Go to the service center for repair.
Confirm your appointment and take your device to the service center on time.
The service center provides you with fast and high-quality repair service.