No ringtone for incoming calls on my HUAWEI phone/tablet
请选择
| No ringtone for incoming calls on my HUAWEI phone/tablet |
Follow the instructions in the corresponding scenario to troubleshoot:
No ringtone for all incoming calls
|
Operation |
Set a Ringtone for Incoming Calls |
Disable Do Not Disturb |
|---|---|---|
|
Cause |
If Phone ringtone is set to None, the device will not ring upon an incoming call. |
When Do not disturb is enabled, the ringtone for incoming calls will be muted during the set period. |
|
Steps |
Go to /Sound > Phone ringtone to reset the ringtone. |
Open Settings, search for and access Do not disturb, and disable the switch. |
No ringtone for incoming calls from a specific contact
If your phone plays no ringtone when you receive a call from a specific contact, go to Phone > Contacts and tap the contact to enter their details screen and check the ringtone setting. If Silent is displayed, the ringtone for the contact is set to None. Tap Silent and reset the ringtone.
No ringtone for incoming calls in certain scenarios
|
Scenario 1 |
It is normal that there is no ringtone for incoming calls in such scenarios as audio recording and video shooting. |
|---|---|
|
Scenario 2 |
If you have enabled Uninterrupted gaming in AppAssistant for an immersive gaming experience, your device will not play ringtones or vibrate for incoming calls when you are playing games. In this case, open Settings, search for AppAssistant, and tap the button in the upper left corner of the Game Space screen to disable the Uninterrupted gaming feature. (If your device does not have AppAssistant/Game Suite or does not support the Uninterrupted gaming feature, skip this step.)
|
If the issue persists
If the issue persists or you encounter any difficulties, please call the Huawei customer service hotline for assistance.