No ringtone for incoming calls on my HUAWEI phone/tablet

No ringtone for all incoming calls

1. Phone ringtone is set to None.

   Go to Settings > Sounds & vibration/Sound, and check whether Phone ringtone is set to None. If so, set an appropriate ringtone and check whether the ringtone works for incoming calls.

2. Do not disturb is enabled.

   Open Settings, then search for and access Do not disturb to disable this feature. When Do not disturb is enabled, the ringtone for incoming calls will be muted during the set period.

No ringtone for incoming calls from a specific contact

If your phone plays no ringtone when you receive a call from a specific contact, go to Phone > Contacts and tap the contact to enter their details screen and check the ringtone setting. If Silent is displayed, the ringtone for the contact is set to None. Tap Silent and reset the ringtone.

No ringtone for incoming calls in certain scenarios

1. It is normal that there is no ringtone for incoming calls in such scenarios as audio recording and video shooting.
2. No ringtone for incoming calls when playing games

   To disable the Uninterrupted gaming feature, open Settings, search for AppAssistant, and tap the button in the upper left corner of the Game Space screen. If you have enabled Uninterrupted gaming in AppAssistant for an immersive gaming experience, your device will not play ringtones or vibrate for incoming calls when you are playing games.

   

   If your device does not have AppAssistant/Game Suite or does not support the Uninterrupted gaming feature, skip this step.

   

   

If the issue persists

If the issue persists or you encounter any difficulties, please call the Huawei customer service hotline for assistance.

To learn more:

The video ringtone for incoming calls does not work

My HUAWEI phone/tablet plays a default ringtone instead of a customized ringtone for incoming calls/messages