My hand tingles or feels a slight current shock when I touch a device that is being charged with a HUAWEI charger
Applicable products： HUAWEI SuperPower Car Charger(Max 25W)，HUAWEI Charger (Max 5W)，HUAWEI 超级快充多设备电源适配器（Max 65W），HUAWEI Charger SuperCharge (Max 40W)，HUAWEI USB-C Power Adapter 65W，HUAWEI SuperCharge Car Charger (Max 40W)，HUAWEI SuperCharge Wall Charger (Max 22.5W SE)，HUAWEI Charger SuperCharge (Max 22.5W)，HUAWEI SuperPower Wall Charger(Max 88W)(huawei superpower wall charger (max 88w）)，HUAWEI SuperCharge Car Charger (Max 22.5W)，HUAWEI Charger (Max 10W)，HUAWEI SuperCharge Power Bank 10000mAh (Max 22.5W SE)，HUAWEI SuperCharge Wireless Charger Stand (Max 50W)，HUAWEI SuperCharge Car Charger (Max 22.5W SE)
Applicable products：
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My hand tingles or feels a slight current shock when I touch a device that is being charged with a HUAWEI charger

Problem

Some people may feel a slight tingle or current shock when touching a device with a metal shell, such as a laptop, while it is being charged.

Cause

  • A certain amount of current leakage is inevitable when using an ungrounded charger (otherwise known as a two-pin plug). If the device that is being charged has a metal shell, there is a chance that you will feel a slight tingle or current shock when you touch the metal surface of the device, if the power grid quality is poor.
  • This tingling sensation may differ by individual.

Solution

Current leakage from HUAWEI chargers poses no danger, as it is far below the threshold set by national laws and regulations (250 uA).

If you feel that the current leakage is too strong, take the product and proof of purchase to an authorized Huawei Customer Service Center for assistance.

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