Exclusive Benefits

Free 6 Months HUAWEI Care+

One time repair for one accidentally damaged part of the device’s main parts during the first 6 months from device purchasing date.
The customer can purchase 1 Year or 2 Years Care+ within 6 months.

Free Screen Protector Service

Enjoy free screen protector service 4 times (2 times for the Interior screen and 2 times for external screen) during 2 years only at the HUAWEI Service Center.

VIP Service

Enjoy personalized assistance directly from the store manager or chief experience consultant at the HUAWEI Service Center.

Free Collection and Delivery

Free pick-up and delivery from/to your home for repairs.

Flagship Substitute Phone

Enjoy uninterrupted communication during your device maintenance with a flagship backup devices.

Your Safeguard

2 Years

2 times Accidental Damage Protection

2 years Official Warranty

2 years Battery Replacement

Free Lifetime Software Support

1 Year

1 time Accidental Damage Protection

Free Lifetime Software Support

* A 499 AED service fee will be charged when the device is repaired using the Accidental Damage Protection
Model 2 Years 1 Year
HUAWEI Mate X6 1399 AED 699  499 AED

Your Guide to Saving

Take the HUAWEI Care+ (2 Years) for example

Service Scenario Without HUAWEI Care+ With HUAWEI Care+
(Service Charge)		 Saved Cost
Battery Replacement 128 AED 0 AED 128 AED
Interior Screen/Main Board 2959 AED/2948 AED 499 AED 4920 AED/4898 AED
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Frequently Asked Questions

  • Q1: Will the Screen Protector provided during the HUAWEI Service Giving Season and Service Day be deducted from the number of Screen Protector in Premium Service of HUAWEI Mate X6?
    A: No, the Screen Protector Service in HUAWEI Service Giving Season and Service Day has no relation to your Premium Service rights.
  • Q2: How to query benefits of HUAWEI Mate X6?
    A: You can query your purchased HUAWEI Care+ benefits through the following official channels:
    1. Select My HUAWEI App > Support > Benefits.
    2. Query on the HUAWEI Consumer Business Group website.
    3. Call the HUAWEI Consumer Service Hotline at 80066600 and follow the prompts to check permissions.
  • Q3: How to define maximum saving cost?
    A: The maximum saved cost refers to the mainboard maintenance price (Take mainboard of HUAWEI Mate X6 as example)

Terms & Conditions

1- The Premium Service is applicable for HUAWEI Mate X6 which is purchased from authorized sales channels in United Arab Emirates.

2- The Premium Service covers only one repair during the first 6 months from device purchase date for the accidental damages falling, pressure, and fluid penetration.

3- For Free Screen Protector Service, it is applicable only on HUAWEI Service Center.

4- For Free Screen Protector Service, it is applicable for 4 times during 2 years from purchase date, 2 times for the internal screen and 2 times for the external screen.

5- The discount of HUAWEI Care+ (1 Year) is effective from 2024 Dec 12 to 2025 Mar 31.