Failed to log in with a HUAWEI-id
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Failed to log in with a HUAWEI-id

The problem may be caused by the following operations:

  1. Improper operations

You performed some improper operations after logging in with a HUAWEI-id. Therefore, your account is temporarily frozen.

Solutions:

  • Try again later.
  • Contact the customer service personnel.
  1. You have entered incorrect passwords for multiple consecutive times. Therefore, your account is temporarily frozen.

Solutions:

  • Try again in 24 hours.
  • Reset the password.
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