Privacy Policy for Huawei’s Social Media Fan Pages

Privacy Policy for Huawei’s Social Media Fan Pages

a) Controller
This fan page is provided to you by Huawei Technologies Canada Co., Ltd. (hereinafter referred to as "we" or "Huawei").
We are data controllers of this fan page, together with the Social Media Platform [Facebook/Twitter/Instagram/YouTube/LinkedIn] (hereinafter referred to as “Social Media Platforms”), because we are using the Social Media Platform to provide you with our fan page. We have therefore entered into a dedicated agreement with the Social Media Platform to comply with the applicable data protection regulation.
Please note that this Privacy Policy for Huawei’s Social Media Fan Pages (hereinafter referred to as the “Huawei Social Media Privacy Policy”) applies to the data processing within the framework of the Social Media Platforms only.
You can access the Social Media Platforms respective privacy policies using their own platforms.

b) Processing purpose and legal basis
Personal data may be processed to provide you with this fan page, to make this website/fan page more attractive and suitable for our users, as well as to find the right time and scope for our publications. We may also process your personal data in order to respond to your queries if you send us a direct message through this fan page. This processing is based upon your consent. In the event that you no longer wish to have your personal information processed, please refrain from using this system and for specific requests, please see section f) below.

c) Categories of data concerned
i) Non-personally identifiable usage and performance statistics
As part of this fan page we are able to access statistical data of different categories from the Social Media Platform. This involves data about registered and unregistered users. We only receive anonymous data about you via the Social Media Platform, but the Platform does also process personal data separately.
We are able to access the following statistical data: total number of page views, “Like” information, page activities, post interactions, video views, scope of the posts, comments, shared content, responses, proportion of men and women, origin by country and city, language, views and clicks in shops, clicks on route planners and clicks on phone numbers.
ii) Personal data
We also process your personal data where you interact with us directly, for example, post on our wall or send us a private message regarding a query or issue. The personal data we will process will depend on your particular interaction or query, but may include:

  • Social Media Platform ID/username and profile picture;
  • Details about your issue / query;
  • Details of your Huawei device you have an issue/query about;
  • Name, surname and contact details.

We will collect and use your personal data only for the purposes stated in this Privacy Policy.
Please consider that the abovementioned Privacy Policies of the Social Media Platforms additionally apply here for the data processing of the Social Media Platform.

d) Duration of data storage
We will retain your personal data for as long as required to address your specific query but in no matter will information be retained longer than three (3) months. After the retention period expires, we will delete or anonymize your personal data, unless otherwise required by laws and regulations.
The personal data and contributions posted on Huawei’s fan pages available of the Social Media Platform will remain published until Huawei will close or delete its fan pages.
The deletion of the comments and other interactions you leave on the Social Media Platform is governed by the Privacy Policies of the Social Media Platform provider, as mentioned above.

e) Transfer and disclosure of personal data
We may share your personal data with our partners, contractors or authorities acting as controllers, when there are legal grounds to do so.
We may also outsource some of our customer service operations to third-party vendors acting on our behalf. They only process personal data as necessary to fulfill their contracts with us and according to our strict instructions. They do not process any personal data for their own purposes.
The use of the Social Media Platform may also involve data processing operations of the Social Media Platform providers in the USA. The data protection guidelines of these providers may apply in this scenario.
In addition, due to the nature of the Internet, your personal data and contributions published by you on this or other pages of the Social Media Platform are available worldwide. You understand that these personal data and contributions, once posted on the Social Media Platform may be taken and distributed in the online environment outside the control of Huawei, who is not responsible for such distributions or subsequent downloads by others.

f) Rights of the data subjects
You have the right to request the access to your personal data, rectification or erasure of your personal data, opposition to the processing, as well as the restriction of processing. You may withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of our processing based on consent before its withdrawal.
If you want to exercise your privacy rights, or have any privacy issues for which you need to lodge a privacy complaint with our Data Protection Officer (DPO), or want to consult our DPO regarding general data protection, please visit our: Data Subject Right Portal.

Last updated: [June 8, 2021]


Privacy Notice for Huawei’s Social Media Marketing Campaigns

a) Controller
When Huawei Technologies Canada Co., Ltd. (hereinafter referred to as "we" or "Huawei") organizes Social Media marketing campaigns, such as raffles, lotteries, lucky draws, competitions and other similar marketing events (hereinafter referred to as the “Campaigns”) on the Huawei fan pages available on Social Media Platforms [Facebook/Twitter/Instagram/YouTube/LinkedIn] (hereinafter referred to as “Social Media Platforms”), we are data controllers of your personal data.

b) Processing purpose and legal basis

c) Personal data may be processed to provide you with this fan page, to make this website/fan page more attractive and suitable for our users, as well as to find the right time and scope for our publications. We may also process your personal data in order to respond to your queries if you send us a direct message through this fan page. This processing is based upon your consent. In the event that you no longer wish to have your personal information processed, please refrain from using this system and for specific requests, please see section g) below.
For more information regarding the Campaign to which you are participating, please also read the Terms and Conditions of the respective Campaign.

d) Categories of personal data concerned
Within the Campaigns we only process the personal data you provide to us for the Campaigns or that is necessary for the procedure of the Campaigns. This may include:

  • Social Media Platform ID/username and profile picture to identity the participants and determine the winners;
  • Your content or activity necessary to participate in the Campaigns (e.g., comment, like, photo, drawing, post, transfer of a link);
  • Contact details and other information of the winners to validate them and deliver the prizes (e.g. name and surname, delivery address, e-mail address/telephone number, age, citizenship, tax identification number, national identification card number);
  • Any additional information relevant to the Campaign (e.g., exclusions, previous participations).

Please consider that the Privacy Policy of the Social Media Platform additionally applies here for the separate data processing of the Platform.
There is no legal or statutory obligation to provide this personal data; however, failure to provide this information will result in us being unable to consider you as a participant and/or winner when awarding prizes.

e) Duration of data storage
In general any personal data that is collected shall only be retained in order to fulfill the original purpose of the collection. That being said, as a guide, the personal data of the Campaign participants will be retained for [6 months] from the closing date of the Campaign and will then be deleted unless there is a legal obligation to store them.
The personal data of the Campaign winners will be retained for [12 months] from the closing date of the Campaign and will then be deleted unless there is a legal obligation to store them.
The personal data and contributions posted on Huawei’s fan pages available of the Social Media Platform will remain published until Huawei will close or delete its fan pages.
The deletion of the comments and other interactions you leave on the Social Media Platform is governed by the Privacy Policies of the Social Media Platform provider, as mentioned above.

f) Transfer and disclosure of personal data
We may share your personal data in some cases to service providers who are directly involved in the Campaign as a partner (e.g., another company, co-organizer of the Campaign) or who are processing the data on our behalf (e.g., marketing agency).
Depending on the local requirements of your country, the announcement of the winners may be made public by revealing your full name, Social Media Platform ID/username and the prize and value thereof within the Social Media Platform.
In addition, due to the nature of the Internet, your personal data and contributions published by you on this or other pages of the Social Media Platform are available worldwide. You understand that these personal data and contributions, once posted on the Social Media Platform may be taken and distributed in the online environment outside the control of Huawei, who is not responsible for such distributions or subsequent downloads by others.

g) Rights of the data subjects
You have the right to request the access to your personal data, rectification or erasure of your personal data, opposition to the processing, as well as the restriction of processing. You may withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of our processing based on consent before its withdrawal.
If you want to exercise your privacy rights, or have any privacy issues for which you need to lodge a privacy complaint with our Data Protection Officer (DPO), or want to consult our DPO regarding general data protection, please visit our: Data Subject Right Portal.

Last updated: [June 8, 2021]

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