HUAWEI authorized service centre provides professional services

* HUAWEI Postal repair service is available of HUAWEI users (for warranty and non-warranty repairs)

How can I apply for the postal repair service?

  • HUAWEI Hotline
  • Call the HUAWEI hotline at
    1-888-5HUAWEI(1-888-548-2934) to order service courier
  • Shipping methods
  • Drop-off service:go to your nearest drop-off point to post your device.
    *Please note the shipping methods are totally free of charge.


Please back up and save your personal data (such as photos, contacts, call logs, etc.) before send for repair then perform a factory reset. Remember to remove your SIM card, SD card and any protective case.

How to back up the data?