Renew your phone on
Huawei Service Day!


Free Protective Film Service

Free screen protector at Walk-in Service locations

Free labour for Huawei smartphone users

Benefits for you:

• Free labour on repairs (all Canadian products participate), save money and enjoy a professional repair

• Free protective film service and cleaning for your phone

  • Participating models

  • • Handset only

  • • Canadian Models:
    Mate 20 Pro, P30 lite, P30, P30 Pro, P20 lite, P20, P20 Pro, P10 lite, P10, P10 Plus, Nova plus.

  Terms and Conditions:

  Event details:

  • During the promotion, Huawei mobile devices are eligible for one free phone detailing (cleaning & screen protector) in participating locations.

  • No labour fee charged for out-of-warranty repairs during the promotion period.

  • Free shipping back along with free gift if repair cannot be completed on the same day (while supplies last).

  • Free gift if no film is available (while supplies last and only in participating locations).

  • Tips and advice provided to establish proficiency in using Huawei devices.



  Additional details:

  • Participating locations are based on authorized service centre found on Huawei official website.

  • Cost for parts required for out-of-warranty repair are not covered.

  • For more inquires please call 1-888-5Huawei.

  • Only Canadian Smartphones, PC & tablets are covered by Huawei Service Day.All other Huawei products are not covered.

Help and Support


FAQ

1. What is the period of Huawei Service Days?

The last Thursday, Friday and Saturday of each month.


2. Where can I access Huawei Service Day?

Selected Authorized Huawei Service Centres or call centre registration.


3. What are the exact locations of participating service centers?

Service centres can be found at the link below:

https://consumer.huawei.com/ca/support/


4. What are the offers? 

During the promotional period, in the selected Huawei Authorized Service Centres, you can get a free protective film service and reduced repair fee for out-of-warranty repairs. if you cannot access our walk-in service center, you can call our hotline to get mail-in service. The mail-in service does not include free film service.


5. How to participate?

Walk in to selected Authorized Service Centres or call our hotline to get mail-in service.


6. Is there a limit to the number of phones I can bring in?

No limitation.


7. Why don't the service centres in my area participate?

We apologize that the service centre in your area is not in the scope of this offer. Please contact our HUAWEI Service Hotline: 1-888-5HUAWEI (1-888-548-2934). We will guide you to our mail-in service, so you could still participate in this offer.


8. Do I need to pay anything for Out-of-Warranty repairs?

The labour is covered by Huawei, but you still need to pay for parts.


9. I bought my phone in another country, can I get free Out-of-Warranty repairs?

We only provide free repairs for Canadian models.


10. If the store does not have parts required to fix my model, can I still get free labour at a later date?

As long as you register on the promotional days, you can get free-labour repairs at a later date. Since there could be some delay due to the lack of parts, we will provide small gift to you.

For more information, please contact with:

HUAWEI Service Hotline: 1-888-5HUAWEI(1-888-548-2934)
English: Mon-Sun 8:00--22:00(EST); French: Mon-Fri 8:00--22:00(EST)