HUAWEI SERVICE DAY

The Last Thursday and Friday of Each Month

HOW CAN WE HELP?

REDUCED REPAIR COST FOR CANADA HUAWEI MOBILE PHONE USERS

FREE DELIVERY TO OUR SERVICE CENTERS

GET YOUR FREEBUDS EARBUD TIPS REPLACED FOR FREE

SEE MORE ON HTTPS://CONSUMER.HUAWEI.COM/CA/SUPPORT

Renew your phone on
Huawei Service Day!


Benefits for you:

Reduced repair cost (all Canadian products participate), save money and enjoy a professional repair.

Free Delivery Fee

Extra free delivery fee for this special period. Enjoy free care from us.

Free earbud tips replacement for Freebuds owners

With every freebuds repair, get free earbuds tips for your comfort and health.

  • Participating models

  • • Canadian Models:
    P40pro, P40, Mate30pro,Mate 20 Pro, P30 lite, P30, P30 Pro, P20 lite, P20, P20 Pro, P10 lite, P10, P10 Plus. MediaPad T3, MediaPad T5.

  • How to participate?


    Hotline

  • 1-888-5HUAWEI(1-888-548-2934)
    English: Mon-Fri 10:00--19:00(ET)
    French: Mon-Fri 10:00--19:00(ET)
    English | Français

  Terms and Conditions:

  Event details:

  • Reduced repair cost charged for out-of-warranty repairs during the promotion period.

  • Delivery only available for eligible Canadian addresses, no PO box allowed.

  • Tips and advice provided to establish proficiency in using Huawei devices.

  • Replacement for free earbud tips is applicable to HUAWEI Freebuds 3i, Freebuds Pro and Freebuds 4i devices that are entitled to warranty benefits from HUAWEI. You may query your benefit status at: https://consumer.huawei.com/ca/support/warranty-query/

  • Replacement for free earbud tips is based on the availability of parts. Please contact Huawei Hotline for support.



  Additional details:

  • Cost for parts required for out-of-warranty repair are not covered.

  • For more inquires please call 1-888-5Huawei.

  • Only Canadian Smartphones are covered by Huawei Service Day.All other Huawei products are not covered.

Help and Support


FAQ

1. What is the period of Huawei Service Days?

The last Thursday, Friday and Saturday of each month.


2. Where can I access HUAWEI Service Day?

Selected Authorized Huawei Service Centres or call centre registration.


3. How to participate?

Please contact our HUAWEI Service Hotline: 1-888-5HUAWEI(1-888-548-2934).We will guide you how to participate to get our benefits.


4. Is there a limit to the number of phones I can bring in?

No limitation.


5. Do I need to pay anything for Out-of-Warranty repairs?

The labour is covered by Huawei, but you still need to pay for parts.


6. I bought my phone in another country, can I get free Out-of-Warranty repairs?

We only provide reduced repair cost for Canadian models.


7. If the store does not have parts required to fix my model, can I still get reduced labour cost at a later date?

As long as you register on the promotional days, you can get reduced repair cost at a later date. Since there could be some delay due to the lack of parts, we will provide small gift to you.

For more information, please contact with:

HUAWEI Service Hotline: 1-888-5HUAWEI(1-888-548-2934)
English: Mon-Fri 10:00--19:00(ET); French: Mon-Fri 10:00--19:00(ET)