Data Backup Using HiSuite

适用产品: Smartphone
适用版本: Unrelated to OS version
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Data Backup Using HiSuite

Introduction to HiSuite

You can use the backup function of HiSuite to back up important data, such as contacts, messages, pictures, and large files, to your computer periodically so that you can restore the data even when the phone is lost or unusable due to accidental damage.

Preparations

  • When you back up data from a phone to a computer using HiSuite, the backup app on your phone will be invoked. Temporary files will be generated on your phone during backup and will be automatically deleted after the backup is complete. Therefore, ensure that the remaining memory of your phone is greater than the size of the data to be backed up. Otherwise, your phone may display a message indicating that the memory is insufficient.
  • You are advised to use the original data cable for stable connection. If the data cable is loosely connected to the phone or computer, the backup may fail.
  • Download HiSuite to your computer by referring to Downloading and Installing HiSuite.
  • Use a data cable to connect your phone to your computer by referring to Connecting Your Mobile Phone to HiSuite on a Computer.

Windows operating system

  1. Start HiSuite and click Data Backup.

  2. Select the data to be backed up. If you want to encrypt the backup data, select Encrypt with password and then click Back Up.

    As shown in the preceding figure, the Back Up... path is the path for storing the backup data. You are advised to retain the default value.

  3. If you select Encrypt with password, a dialog box is displayed, asking you to set the password. In this case, set a password, confirm the password, and set the password hint. After the settings, click OK to start the backup. If you do not select Encrypt with password, skip this step.

    When you forget the password, the password hint may help you remember the password. You cannot retrieve the password through the password hint. Therefore, please remember the password. If you forget the password, the backup data cannot be restored to your phone.

  4. After the backup is complete, a Complete message is displayed. Click Done.

iOS operating system

  1. Start HiSuite and click Backup/Restore in the navigation tree on the left.
  2. Select the data to be backed up. If you want to encrypt the backup data, select Encrypt with password and then click Back Up.

    As shown in the preceding figure, the Back Up... path is the path for storing the backup data. You are advised to retain the default value.

  3. If you select Encrypt with password, a dialog box is displayed, asking you to set the password. In this case, set a password, confirm the password, and set the password hint. After the settings, click OK to start the backup. If you do not select Encrypt with password, skip this step.

    When you forget the password, the password hint may help you remember the password. You cannot retrieve the password through the password hint. Therefore, please remember the password. If you forget the password, the backup data cannot be restored to your phone.

  4. After the backup is complete, a Complete message is displayed. Click Done.

Viewing backup data

Windows operating system:

  1. After connecting your phone to HiSuite, choose menu > Setting at the upper right corner, as shown in the following figure.
  2. Click Backup settings and click the folder icon next to the backup directory to open the backup folder.
  3. You can view backup records in the backup folder.

iOS operating system:

  1. Start HiSuite and click Backup/Restore in the navigation tree on the left.
  2. Click the arrow next to the Back Up... path to view the backup record, as shown in the following figure.

FAQs about Backup with HiSuite

Can I directly open/access backup data on the computer, such as photos?

The photos that are backed up to the computer can be opened directly. There is a photo folder in the backup records where you can open the photos. Other data is backed up in the form of data packets and cannot be opened directly.

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