• Accidental Compress

  • Accidental Falls

  • Accidental collision

Huawei Mate 10 Care

Huawei Mate 10 Care is to provide a screen damage warranty by replacing your screen due to any accidental damage cause the screen to break.

*Huawei Mate 10 Care only applicable on Huawei Mate 10 and Mate 10 Pro.

Huawei Mate10 Care Program Duration:

Huawei Mate10 Care is an offer that includes repairing any screen damage only one time during the first 6 months from the activation date.

Terms and Conditions

  • 1. 100% original spare parts will be used for repair.
  • 2. Customer can choose either to send the defective device directly to repair it in Huawei Customer Service Centre or choose for the free pickup and delivery service (Postal Service).
  • 3. In case of the accidental total damage in which the device is not repairable by replacing components/parts then the customer won’t be entitled for screen replacement.
  • 4. In case of any accidental damage of components/parts other than the screen customer will need to pay the cost of replacing the other parts while Huawei will replace the screen under the program.
  • 5. Huawei MATE10 Care program only applicable on the Huawei Mate10 & Huawei Mate10 Pro which purchased from Huawei authorized dealers in Egypt.
  • 6. This program cannot be transferred to other models or users.

In case of any conflict between this service and mandatory local laws and regulations, local laws and regulations shall prevail.