Exclusive Benefits

Free 1 Year HUAWEI Care+

One-time screen repair within the first year from the device purchase date.

Free Screen Protector Service

Enjoy free screen protector service up to 4 times within 2 years at any HUAWEI Authorized Service Center.

Free Door to Door Service

We bring our service to you—whether at your office, home, or chalet. We’ll pick up your device, repair it, and return it to you.

1 to 1 Proactive Care Service

Resolving device-related concerns for consumers with VIP hotline support, available through 0096522288063 dedicated agents.

Frequently Asked Questions

  • Q1: Will the Screen Protector provided during Service Day be counted against the screen protector allowance in HUAWEI Mate XT | ULTIMATE DESIGN Premium Service?
    A: No, the Screen Protector Service provided on Service Day does not affect your Premium Service entitlement.
  • Q2: How to query benefits for this phone?
    A: You can query your HUAWEI Care+ benefits through the following official channels:
    1. Open My HUAWEI App > Support > Benefits.
    2. Visit the HUAWEI Consumer Business Group website.
    3. Call the HUAWEI Consumer Service Hotline at 0096522288063 and follow the prompts to review your benefits.

Terms and Conditions

1.Premium Service for HUAWEI Mate XT | ULTIMATE DESIGN is available only for devices purchased through official sales channels in Kuwait.

2.A minimal fee of 59 KWD will be charged to the customer when using the free screen protection service for screen repairs.

3.Free Screen Protection Stickers are available up to 4 times within 2 years from the purchase date, exclusively at HUAWEI Authorized Service Centers.

4.HUAWEI reserves the right to amend these terms and conditions without prior notice.

5.For further information, please call us at 0096522288063 or contact us via live chat through My HUAWEI App.