Official HUAWEI Support App with One-stop Services
An overview of all devices and service info.
Personalized solutions to meet your needs.
Checkup & repair
One tap to locate your device's problems and offer you solutions to fix them in time.
- Smart Diagnosis
- Smart diagnosis of your device
Useful solutions to common problems
Step-by-step guidance to fix them by yourself
- Something wrong with your screen or battery? Click Replace screen or Replace battery to have them replaced.
For more questions, click Repair service to select Service centers, Send for repair, or Repair appointment as you wish.
Help you locate the nearest service center quickly with its address, contact info and business hours provided.
You can also make an appointment and line up online in advance.
Need to repair your device? Make an appointment first.
Select the time and location at your convenience.
Enjoy repair services with higher efficiency but less waiting time.
Spare parts price
Convenient to query the price of spare parts from HUAWEI official channels, with assured high quality and transparent pricing mechanism.
Easy to check or purchase benefits for your devices, use e-card as your warranty invoice.
Track your device's repair progress, know your repair time and location within one tap.
Useful tips and tricks helping you to awaken your new devices and become a master of them.
Watch trending videos to get more fun from your device.
These are some tips related to New Products.
Present you with first-hand information about new HUAWEI products and services on time.
Every Thursday, Articles that explain New Products, New Services, and New Technologies are published for you. There is also user guides ans useful tips that may benefit you. We recommend that you check this subpart weekly.
How to find Support App?
Search it with HUAWEI Assistant:
Scroll down any blank space on the screen and type "Support" in the search box, then you can find it easily.