Mobile

Foldable Device

Tablet

PC

Wearable

Audio

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Battery Replacement, Free Lifetime Software Support.

2 Years / Accident worry free

2 times Accidental Damage Protection 1

Accidental Damage protection, peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

1 Year / Accidental Damage protection, peace of mind

1 time Accidental Damage Protection 1

Accidental Damage protection, peace of mind

Free Lifetime Software Support

Access to HUAWEI experts for software support

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI Mate 50 Pro 299 SAR 499 SAR 0.68 SAR 5396 SAR
HUAWEI P60 Pro 299 SAR 499 SAR 0.68 SAR 5510 SAR
HUAWEI Pura 70 Ultra 399 SAR 699 SAR 0.96 SAR 6956 SAR
HUAWEI Pura 70 Pro 299 SAR 499 SAR 0.68 SAR 4144 SAR
HUAWEI Pura 70 299 SAR 499 SAR 0.68 SAR 3044 SAR
HUAWEI nova 11 Pro 129 SAR 299 SAR 0.41 SAR 2026 SAR
HUAWEI nova 12s 99 SAR 199 SAR 0.27 SAR 1778 SAR
HUAWEI nova 12 SE 99 SAR 199 SAR 0.27 SAR 1176 SAR
HUAWEI nova 12i 79 SAR 149 SAR 0.20 SAR 1444 SAR
HUAWEI nova 13 99 SAR 199 SAR 0.27 SAR 2116 SAR
HUAWEI nova 13 Pro 129 SAR 299 SAR 0.41 SAR 2855 SAR
HUAWEI nova Y72 79 SAR 149 SAR 0.20 SAR 1072 SAR
* Daily Cost From: The price of HUAWEI Care+ (2 Years) is averaged to every day.
* Saved Cost Up To: It is calculated by multiplication of the highest spare part price by two with deduction of the labor fees.

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attache to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, you can repair it with nominal fees.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees which you need to pay to repair your device using HUAWEI Care+ are based on device category and they are as following:
    1- Mate XT the Trifold device, HUAWEI Care+ protect only the screen and you need to bear 699 SAR to repair the screen.
    2- Other Foldable devices, HUAWEI Care+ protect the whole device, you will bear 509 SAR for each repair.
    3- The rest of the devices, Mobiles, Tablets, PCs, Wearable and Audio, HUAWEI Care+ protect the whole device, you will bear 79 SAR for each repair.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    HUAWEI Care+ (1 Year): Applicable for all devices except PCs.
    HUAWEI Care+ (2 Years): Applicable for all devices.
    HUAWEI Care+ (3 Years): Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection+1 time Battery Replacement.
    Wearable:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection.
    Audio:
    1 Year include 1 time 50% off Loss Care for Single Earbud+1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 1 time 50% off Loss Care for Single Earbud+2 times Accidental Damage Protection+1 time Battery Replacement.
    PCs:
    2 Years include 2 times Accidental Damage Protection.
    3 Years include 2 times Accidental Damage Protection+1 time Battery Replacement+3 Years Official Warranty.
  • 6. How many time I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio can be used only 1 time during the service period for both HUAWEI Care+ (1 Year) or HUAWEI Care+ (2 Years). Only 1 time for one bud, customer will bear 50% of the bud price to get a new bud, either right bud or left bud.
  • 7. How can I make sure that my device has HUAWEI Care+ after I purchased?
    You can check and query the HUAWEI Care+ from:
    a. My HUAWEI App in your mobile or tablet through: My HUAWEI App > Support > Quick Services > Benefits, where you can check the device rights.
    b. From HUAWEI official Website through: Support > Warranty Period Check, then enter the SN for your device to check its rights.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their mobiles for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, 79 SAR for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Battery Replacement,Free Lifetime Software Support.
For HUAWEI Mate XT | ULTIATE DESIGN, only provide HUAWEI Care+ for 1 year including Screen Protection, and Free Lifetime Software Support.
* The Battery Replacement for HUAWEI Mate X6 is not be limited in 2 years.

2 Years / Accident worry free

2 times Accidental Damage Protection 1

Accidental Damage protection, peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

1 Year / Applies to HUAWEI Mate XT | ULTIMATE DESIGN

1 time Screen Protection 6

Low labor fee to replaces original screen components

Free Lifetime Software Support

Access to HUAWEI experts for software support

1 Year / Applies to other devices

1 time Accidental Damage Protection 3

Accidental Damage protection, peace of mind

Free Lifetime Software Support

Access to HUAWEI experts for software support

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI Mate X3 699 SAR 1199 SAR 1.64 SAR 5854 SAR
HUAWEI Mate X6 699 SAR 1199 SAR 1.64 SAR 5484 SAR
* Daily Cost From: The price of HUAWEI Care+ (2 Years) is averaged to every day.
* Saved Cost Up To: It is calculated by multiplication of the highest spare part price by two with deduction of the labor fees.

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attache to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, you can repair it with nominal fees.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees which you need to pay to repair your device using HUAWEI Care+ are based on device category and they are as following:
    1- Mate XT the Trifold device, HUAWEI Care+ protect only the screen and you need to bear 699 SAR to repair the screen.
    2- Other Foldable devices, HUAWEI Care+ protect the whole device, you will bear 509 SAR for each repair.
    3- The rest of the devices, Mobiles, Tablets, PCs, Wearable and Audio, HUAWEI Care+ protect the whole device, you will bear 79 SAR for each repair.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    HUAWEI Care+ (1 Year): Applicable for all devices except PCs.
    HUAWEI Care+ (2 Years): Applicable for all devices.
    HUAWEI Care+ (3 Years): Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection+1 time Battery Replacement.
    Wearable:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection.
    Audio:
    1 Year include 1 time 50% off Loss Care for Single Earbud+1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 1 time 50% off Loss Care for Single Earbud+2 times Accidental Damage Protection+1 time Battery Replacement.
    PCs:
    2 Years include 2 times Accidental Damage Protection.
    3 Years include 2 times Accidental Damage Protection+1 time Battery Replacement+3 Years Official Warranty.
  • 6. How many time I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio can be used only 1 time during the service period for both HUAWEI Care+ (1 Year) or HUAWEI Care+ (2 Years). Only 1 time for one bud, customer will bear 50% of the bud price to get a new bud, either right bud or left bud.
  • 7. How can I make sure that my device has HUAWEI Care+ after I purchased?
    You can check and query the HUAWEI Care+ from:
    a. My HUAWEI App in your mobile or tablet through: My HUAWEI App > Support > Quick Services > Benefits, where you can check the device rights.
    b. From HUAWEI official Website through: Support > Warranty Period Check, then enter the SN for your device to check its rights.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their foldable devices for 1 Year or HUAWEI Care+ for 2 Years, except HUAWEI Mate XT | ULTIMATE DESIGN which has only HUAWEI Care+ for 1 Year which only cover the Screen.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service (HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. HUAWEI Care+ for HUAWEI Mate XT | ULTIMATE DESIGN protects only the screen for only one year whcih includes one time accidental damaged screen repair from date of purchase which can't be extended.

7. Consumer bear a nominal fees for repairing the device under the coverage of HUAWEI Care+, the nominal fees are 699 SAR for HUAWEI Mate XT | ULTIMATE DESIGN screen's repair, 509 SAR to repair other foldable devices.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Battery Replacement,Free Lifetime Software Support.

2 Years / Accident worry free

2 times Accidental Damage Protection 1

Accidental Damage protection, peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

1 Year / Accidental Damage protection, peace of mind

1 time Accidental Damage Protection 3

Accidental Damage protection, peace of mind

Free Lifetime Software Support

Access to HUAWEI experts for software support

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI MatePad Pro 12.2 299 SAR
149 SAR
499 SAR
399 SAR
0.55 SAR 3056 SAR
HUAWEI MatePad Pro 13.2 299 SAR 499 SAR 0.68 SAR 3528 SAR
HUAWEI MatePad Air 11.5 129 SAR 249 SAR 0.34 SAR 2890 SAR
HUAWEI Matepad Air PaperMatte 129 SAR 249 SAR 0.34 SAR 2890 SAR
HUAWEI MatePad 11 129 SAR 249 SAR 0.34 SAR 1992 SAR
HUAWEI MatePad 11.5 129 SAR 249 SAR 0.34 SAR 1328 SAR
HUAWEI MatePad 11.5''S 129 SAR 249 SAR 0.34 SAR 2656 SAR
HUAWEI MatePad 12 X 129 SAR 249 SAR 0.34 SAR 2607 SAR
HUAWEI MatePad 12.6 129 SAR 249 SAR 0.34 SAR 3900 SAR
HUAWEI MatePad SE 11 89 SAR 179 SAR 0.25 SAR 1106 SAR
HUAWEI MatePad SE 10.4 89 SAR 179 SAR 0.25 SAR 942 SAR
* Discounted prices for devices are valid from 5 of May to 31 of August.
* Daily Cost From: The price of HUAWEI Care+ (2 Years) is averaged to every day.
* Saved Cost Up To: It is calculated by multiplication of the highest spare part price by two with deduction of the labor fees.

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attache to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, you can repair it with nominal fees.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees which you need to pay to repair your device using HUAWEI Care+ are based on device category and they are as following:
    1- Mate XT the Trifold device, HUAWEI Care+ protect only the screen and you need to bear 699 SAR to repair the screen.
    2- Other Foldable devices, HUAWEI Care+ protect the whole device, you will bear 509 SAR for each repair.
    3- The rest of the devices, Mobiles, Tablets, PCs, Wearable and Audio, HUAWEI Care+ protect the whole device, you will bear 79 SAR for each repair.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    HUAWEI Care+ (1 Year): Applicable for all devices except PCs.
    HUAWEI Care+ (2 Years): Applicable for all devices.
    HUAWEI Care+ (3 Years): Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection+1 time Battery Replacement.
    Wearable:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection.
    Audio:
    1 Year include 1 time 50% off Loss Care for Single Earbud+1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 1 time 50% off Loss Care for Single Earbud+2 times Accidental Damage Protection+1 time Battery Replacement.
    PCs:
    2 Years include 2 times Accidental Damage Protection.
    3 Years include 2 times Accidental Damage Protection+1 time Battery Replacement+3 Years Official Warranty.
  • 6. How many time I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio can be used only 1 time during the service period for both HUAWEI Care+ (1 Year) or HUAWEI Care+ (2 Years). Only 1 time for one bud, customer will bear 50% of the bud price to get a new bud, either right bud or left bud.
  • 7. How can I make sure that my device has HUAWEI Care+ after I purchased?
    You can check and query the HUAWEI Care+ from:
    a. My HUAWEI App in your mobile or tablet through: My HUAWEI App > Support > Quick Services > Benefits, where you can check the device rights.
    b. From HUAWEI official Website through: Support > Warranty Period Check, then enter the SN for your device to check its rights.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their tablets for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, 79 SAR for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Extended Warranty, Battery Replacement.

3 Years / Accident-free, 3 years warranty

2 times Accidental Damage Protection 1

Accidental Damage protection, peace of mind

3 years Official Warranty 4

Extend one-year warranty for more peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

2 Years / Accidental Damage protection, peace of mind

2 times Accidental Damage Protection 3

Accidental Damage protection, peace of mind

Free Lifetime Software Support

Access to HUAWEI experts for software support

Applicable Models and Price List

Device Model 2 Years 3 Years Daily Cost From* Saved Cost Up To*
HUAWEI MateBook 14 499 SAR 799 SAR 1.09 SAR 5188 SAR
HUAWEI MateBook D 16 399 SAR 599 SAR 0.82 SAR 2294 SAR
HUAWEI MateBook D 15 399 SAR 599 SAR 0.82 SAR 710 SAR
HUAWEI MateBook D 14 399 SAR 599 SAR 0.82 SAR 2294 SAR
HUAWEI MateBook X Pro 699 SAR 1099 SAR 1.51 SAR 2290 SAR
* Daily Cost From: The price of HUAWEI Care+ (2 Years) is averaged to every day.
* Saved Cost Up To: It is calculated by multiplication of the highest spare part price by two with deduction of the labor fees.

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attache to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, you can repair it with nominal fees.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees which you need to pay to repair your device using HUAWEI Care+ are based on device category and they are as following:
    1- Mate XT the Trifold device, HUAWEI Care+ protect only the screen and you need to bear 699 SAR to repair the screen.
    2- Other Foldable devices, HUAWEI Care+ protect the whole device, you will bear 509 SAR for each repair.
    3- The rest of the devices, Mobiles, Tablets, PCs, Wearable and Audio, HUAWEI Care+ protect the whole device, you will bear 79 SAR for each repair.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    HUAWEI Care+ (1 Year): Applicable for all devices except PCs.
    HUAWEI Care+ (2 Years): Applicable for all devices.
    HUAWEI Care+ (3 Years): Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection+1 time Battery Replacement.
    Wearable:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection.
    Audio:
    1 Year include 1 time 50% off Loss Care for Single Earbud+1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 1 time 50% off Loss Care for Single Earbud+2 times Accidental Damage Protection+1 time Battery Replacement.
    PCs:
    2 Years include 2 times Accidental Damage Protection.
    3 Years include 2 times Accidental Damage Protection+1 time Battery Replacement+3 Years Official Warranty.
  • 6. How many time I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio can be used only 1 time during the service period for both HUAWEI Care+ (1 Year) or HUAWEI Care+ (2 Years). Only 1 time for one bud, customer will bear 50% of the bud price to get a new bud, either right bud or left bud.
  • 7. How can I make sure that my device has HUAWEI Care+ after I purchased?
    You can check and query the HUAWEI Care+ from:
    a. My HUAWEI App in your mobile or tablet through: My HUAWEI App > Support > Quick Services > Benefits, where you can check the device rights.
    b. From HUAWEI official Website through: Support > Warranty Period Check, then enter the SN for your device to check its rights.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their PCs which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their PCs for 2 Years or HUAWEI Care+ for 3 Years.

3. HUAWEI Care+ for 2 years provide consumers with two repairs for their PCs which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date.

4. HUAWEI Care+ (3 Years) provide consumers with two repair for their PCs which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during three years from device’s purchasing date, official warranty for 3 years, a free battery replacement on the 3rd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only two repairs during one or two years based on the purchased service (HUAWEI Care+ for 2 Years or HUAWEI Care+ for 3 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, 79 SAR for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Free Lifetime Software Support.

2 Years / Accident worry free

2 times Accidental Damage Protection 1

Accidental Damage protection, peace of mind

Free Lifetime Software Support 4

Access to HUAWEI experts for software support

1 Year / Accidental Damage protection, peace of mind

1 time Accidental Damage Protection 3

Accidental Damage protection, peace of mind

Free Lifetime Software Support

Access to HUAWEI experts for software support

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI WATCH 4 Pro 99 SAR 189 SAR 0.26 SAR 1828 SAR
HUAWEI WATCH 4 99 SAR 189 SAR 0.26 SAR 1358 SAR
HUAWEI WATCH 5 99 SAR
49 SAR
189 SAR
149 SAR
0.20 SAR 1473 SAR
HUAWEI WATCH D2 99 SAR 189 SAR 0.26 SAR 562 SAR
HUAWEI WATCH GT 5 Pro 99 SAR 189 SAR 0.26 SAR 2086 SAR
HUAWEI WATCH GT 5 99 SAR 189 SAR 0.26 SAR 724 SAR
HUAWEI WATCH GT 4 79 SAR 149 SAR 0.20 SAR 664 SAR
HUAWEI WATCH GT 3 Pro 99 SAR 189 SAR 0.26 SAR 1124 SAR
HUAWEI WATCH Ultimate 199 SAR 299 SAR 0.41 SAR 4866 SAR
HUAWEI WATCH FIT 3 49 SAR
29 SAR
89 SAR
49 SAR
0.07 SAR 500 SAR
HUAWEI WATCH FIT 4 49 SAR
29 SAR
89 SAR
49 SAR
0.07 SAR 506 SAR
HUAWEI WATCH FIT 4 Pro 79 SAR
39 SAR
149 SAR
119 SAR
0.16 SAR 831 SAR
* Discounted prices for devices are valid from 5 of May to 31 of August.
* Daily Cost From: The price of HUAWEI Care+ (2 Years) is averaged to every day.
* Saved Cost Up To: It is calculated by multiplication of the highest spare part price by two with deduction of the labor fees.

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attache to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, you can repair it with nominal fees.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees which you need to pay to repair your device using HUAWEI Care+ are based on device category and they are as following:
    1- Mate XT the Trifold device, HUAWEI Care+ protect only the screen and you need to bear 699 SAR to repair the screen.
    2- Other Foldable devices, HUAWEI Care+ protect the whole device, you will bear 509 SAR for each repair.
    3- The rest of the devices, Mobiles, Tablets, PCs, Wearable and Audio, HUAWEI Care+ protect the whole device, you will bear 79 SAR for each repair.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    HUAWEI Care+ (1 Year): Applicable for all devices except PCs.
    HUAWEI Care+ (2 Years): Applicable for all devices.
    HUAWEI Care+ (3 Years): Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection+1 time Battery Replacement.
    Wearable:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection.
    Audio:
    1 Year include 1 time 50% off Loss Care for Single Earbud+1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 1 time 50% off Loss Care for Single Earbud+2 times Accidental Damage Protection+1 time Battery Replacement.
    PCs:
    2 Years include 2 times Accidental Damage Protection.
    3 Years include 2 times Accidental Damage Protection+1 time Battery Replacement+3 Years Official Warranty.
  • 6. How many time I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio can be used only 1 time during the service period for both HUAWEI Care+ (1 Year) or HUAWEI Care+ (2 Years). Only 1 time for one bud, customer will bear 50% of the bud price to get a new bud, either right bud or left bud.
  • 7. How can I make sure that my device has HUAWEI Care+ after I purchased?
    You can check and query the HUAWEI Care+ from:
    a. My HUAWEI App in your mobile or tablet through: My HUAWEI App > Support > Quick Services > Benefits, where you can check the device rights.
    b. From HUAWEI official Website through: Support > Warranty Period Check, then enter the SN for your device to check its rights.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their wearable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their wearable devices for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their wearable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 years provide consumers with two repairs for their devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years.

6. HUAWEI Care+ for wearable devices does not cover the watch's strap.

7. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, 509 SAR for each repair to HUAWEI WATCH | ULTIMATE DESIGN, and 79 SAR for each repair for other watches.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Battery Replacement,Loss Care for Single Earbud.
* HUAWEI Freebuds 6 has special benefits:
2 Years: 2 times Accidental Damage Protection, 2 times 50% off Loss Care for Single Earbud, and 2 Years Battery Replacement.
1 Year: 1 time Accidental Damage Protection, 1 time 50% off Loss Care for Single Earbud, and 1 Year Battery Replacement.

2 Years / Accident worry free

1 time 50% off Loss Care for Single Earbud 6

50% off for a single headset

2 times Accidental Damage Protection 1

Accidental Damage protection, peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

1 Year / Accidental Damage protection, peace of mind

1 time 50% off Loss Care for Single Earbud 6

50% off for a single headset

1 time Accidental Damage Protection 1

Accidental Damage protection, peace of mind

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI Freeclip 79 SAR 149 SAR 0.20 SAR 560 SAR
HUAWEI FreeBuds Pro 4 79 SAR
39 SAR
149 SAR
119 SAR
0.16 SAR 626 SAR
HUAWEI FreeBuds Pro 3 79 SAR 149 SAR 0.20 SAR 598 SAR
HUAWEI Freebuds 6 49 SAR
39 SAR
99 SAR
79 SAR
0.11 SAR 494 SAR
HUAWEI FreeBuds 5 49 SAR 99 SAR 0.14 SAR 548 SAR
HUAWEI Freebuds 5i 39 SAR 79 SAR 0.11 SAR 322 SAR
HUAWEI Freebuds 6i 39 SAR 79 SAR 0.11 SAR 400 SAR
HUAWEI Freebuds SE 2 29 SAR 59 SAR 0.08 SAR 134 SAR
HUAWEI Freebuds SE 3 29 SAR 59 SAR 0.08 SAR 134 SAR
HUAWEI FreeArc 39 SAR
19 SAR
79 SAR
63 SAR
0.09 SAR 408 SAR
* Discounted prices for HUAWEI Freebuds Pro 4 and HUAWEI FreeArc are valid from 5.1-6.30, and for other devices are valid from 5.5-8.31.
* Daily Cost From: The price of HUAWEI Care+ (2 Years) is averaged to every day.
* Saved Cost Up To: It is calculated by multiplication of the highest spare part price by two with deduction of the labor fees.

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attache to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, you can repair it with nominal fees.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees which you need to pay to repair your device using HUAWEI Care+ are based on device category and they are as following:
    1- Mate XT the Trifold device, HUAWEI Care+ protect only the screen and you need to bear 699 SAR to repair the screen.
    2- Other Foldable devices, HUAWEI Care+ protect the whole device, you will bear 509 SAR for each repair.
    3- The rest of the devices, Mobiles, Tablets, PCs, Wearable and Audio, HUAWEI Care+ protect the whole device, you will bear 79 SAR for each repair.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    HUAWEI Care+ (1 Year): Applicable for all devices except PCs.
    HUAWEI Care+ (2 Years): Applicable for all devices.
    HUAWEI Care+ (3 Years): Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection+1 time Battery Replacement.
    Wearable:
    1 Year include 1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 2 times Accidental Damage Protection.
    Audio:
    1 Year include 1 time 50% off Loss Care for Single Earbud+1 time Accidental Damage Protection+Free Lifetime Software Support.
    2 Years include 1 time 50% off Loss Care for Single Earbud+2 times Accidental Damage Protection+1 time Battery Replacement.
    PCs:
    2 Years include 2 times Accidental Damage Protection.
    3 Years include 2 times Accidental Damage Protection+1 time Battery Replacement+3 Years Official Warranty.
  • 6. How many time I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio can be used only 1 time during the service period for both HUAWEI Care+ (1 Year) or HUAWEI Care+ (2 Years). Only 1 time for one bud, customer will bear 50% of the bud price to get a new bud, either right bud or left bud.
  • 7. How can I make sure that my device has HUAWEI Care+ after I purchased?
    You can check and query the HUAWEI Care+ from:
    a. My HUAWEI App in your mobile or tablet through: My HUAWEI App > Support > Quick Services > Benefits, where you can check the device rights.
    b. From HUAWEI official Website through: Support > Warranty Period Check, then enter the SN for your device to check its rights.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their audio devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their audio devices for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their audio devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date, one-time loss care for a single bud with 50% off, as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their audio which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, one-time loss care for a single bud with 50% off, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, 79 SAR for each repair. For Loss care, customer will bear 50% of the bud price to get a new single bud instead of his lost one.

7. Loss Care for audio cover only one single bud, either right bud or left bud, during the service period, customer bear 50% of the bud price as a spare part.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.