HUAWEI support

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their mobiles for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, ﷼ 79 for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their foldable devices for 1 Year or HUAWEI Care+ for 2 Years, except HUAWEI Mate XT | ULTIMATE DESIGN which has only HUAWEI Care+ for 1 Year which only cover the Screen.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service (HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. HUAWEI Care+ for HUAWEI Mate XT | ULTIMATE DESIGN protects only the screen for only one year whcih includes one time accidental damaged screen repair from date of purchase which can't be extended.

7. Consumer bear a nominal fees for repairing the device under the coverage of HUAWEI Care+, the nominal fees are ﷼ 699 for HUAWEI Mate XT | ULTIMATE DESIGN screen's repair, ﷼ 509 to repair other foldable devices.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their tablets for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, ﷼ 79 for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their PCs which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their PCs for 2 Years or HUAWEI Care+ for 3 Years.

3. HUAWEI Care+ for 2 years provide consumers with two repairs for their PCs which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date.

4. HUAWEI Care+ (3 Years) provide consumers with two repair for their PCs which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during three years from device’s purchasing date, official warranty for 3 years, a free battery replacement on the 3rd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only two repairs during one or two years based on the purchased service (HUAWEI Care+ for 2 Years or HUAWEI Care+ for 3 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, ﷼ 79 for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their wearable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their wearable devices for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their wearable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 years provide consumers with two repairs for their devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years.

6. HUAWEI Care+ for wearable devices does not cover the watch's strap.

7. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, ﷼ 509 for each repair to HUAWEI WATCH | ULTIMATE DESIGN, and ﷼ 79 for each repair for other watches.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their audio devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their audio devices for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their audio devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date, one-time loss care for a single bud with 50% off, as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their audio which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, one-time loss care for a single bud with 50% off, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, ﷼ 79 for each repair. For Loss care, customer will bear 50% of the bud price to get a new single bud instead of his lost one.

7. Loss Care for audio cover only one single bud, either right bud or left bud, during the service period, customer bear 50% of the bud price as a spare part.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in the Kingdom of Saudi Arabia.