计算机开机时反复蓝屏或者黑屏,无法进入系统,怎么办?
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h-fixed"> <tbody> <tr> <td class="back"><a href="index.html" id="backLink" class="tap-act"></a></td> <td class="dbhh-title"><em id="dbhht">计算机开机时反复蓝屏或者黑屏,无法进入系统,怎么办?</em></td> </tr> </tbody> </table> <div id="jd-content"> <div id="body1568710704124"> <p id="ZH-CN_TOPIC_0192553559__p1060541193918">日常使用计算机时,如果出现开机时反复蓝屏或者黑屏,无法进入系统的现象。</p> <p id="ZH-CN_TOPIC_0192553559__p5548151293917">出现此问题可能是第三方软件不兼容,<span style="color:#1A1A1A;">系统损坏或者硬件导致,</span>请您按以下步骤逐步排查:</p> <p id="ZH-CN_TOPIC_0192553559__p16980155718455">一、进入安全模式排查是否第三方软件不兼容。</p> <p id="ZH-CN_TOPIC_0192553559__p553325365911">1.开机时长按或连续点按<span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol278035903218"> F8</span> 按键。</p> <p id="ZH-CN_TOPIC_0192553559__p67411641132">2.在弹出的<span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol527516533259">选择一个选项</span>界面点击<span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol108131458172512">疑难解答</span>。</p> <p id="ZH-CN_TOPIC_0192553559__p1921321144"><img id="ZH-CN_TOPIC_0192553559__image162152114414" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1Qy27DIBD8F85uBDbmkVNdJVF6qVIp94gYcJAMWBjaJlX_vbikVW872nns7CdIswrH66TAGiBQgbO5Pcs877vH2-WhdxDSFpOG5dWbGI3c-HdX6DEkVQH5h0Hzy3kqHoWgzai2H_FF2IUzuaGE3DX7LkPngxUjWGsxzlnRByWi8e5oFglqGaIMctoQRiognHdX69P83_8g4iWbcaFrTTGBknGcVZy0Ep-R0j2sFeZtjprN4ERMYcneslefDtZsuh3tp2hAMbtf-tP-ZKwY1AnWqOYof6FZLQW-vgFL9Yi2NgEAAA%3D%3D.png" width="525" height="394"></p> <p id="ZH-CN_TOPIC_0192553559__p1992285615110">3.再依次点击<span class="menucascade" id="ZH-CN_TOPIC_0192553559__menucascade530114432017"><span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol16301164416200">高级选项</span> &gt; <span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol917115210208"> </span> &gt; <span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol1825054192017">启动设置</span> &gt; <span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol13811165717207">重启</span></span>。</p> <p id="ZH-CN_TOPIC_0192553559__p3355103416416"><img id="ZH-CN_TOPIC_0192553559__image93551734646" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1QyU7DMBD9F58D8hLHSU-0KlKREOqhqMdq4iW1SOzKcYAW8e84uKDe5mneMm--0DTqsDufNFogggrU2suTSvNm-XA53kmHseBlxeq0eofeqrX_cJkew6QLpP4xYn-cVfbIBGN7_fgZX2CYOSfX5ZCrZrNM0PkwQI8WBvoxKWTQEK13OztLCK-JqHEjWENxgcB5dx78NN76byEek5nAQCQnDCSWJeamloaCUNhoKKVqqxQ12s5BnMKcvW1Xbr9-o9XzXrHQvqJsdr30t_3BDtDpA6aENiR9gd_PBb5_AGgYJJM2AQAA.png" width="525" height="322"></p> <p id="ZH-CN_TOPIC_0192553559__p1548104720419"><img id="ZH-CN_TOPIC_0192553559__image248104719412" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PwU7DMBBE_2XPAewkTpyeKCqiCKkqUi-cqk2yTi0Su3ISQov4dxxcKm472jczu18w9uR2pyPBAjhEUOrzc-3n9fL-fLipDGO5SLNE-tUHtrpe2ckEfHAjRVBfNSR_zEPICIDSLT1-DhvsZuZomlBy8ayXXhrrOmxhobDtvaNyhIO2ZqdnCxeS55IVecqkiACNNafOjv3__C0OBx-mBKUUCyEyxlOmYmSswkJhrYhkVSpf1evG4DC6uftl9Wqmt-3mbkoElU_vEMIul_5-v9cdNrRnMY8LniVFfjs_8P0DQSJVZDYBAAA%3D.png" width="525" height="337"></p> <p id="ZH-CN_TOPIC_0192553559__p10772115920416"><img id="ZH-CN_TOPIC_0192553559__image97711459342" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PzW7CMBCE38XXppUdO7HNqSCQqISqVuKONokJFrGD_NMCVd-9Tk0rbjvab2Z2v1D0ym0vJ4VmiKACNfr60qV5PX--Hh5bizGvWE1FWn3AoLvl-GkzHlxUBer-NaJ_zCJnZGCvB7U6h1cwE3OyfS65edbzJO3oDAxotofBJ0frFAQ92q2eLKQShAssOeW4LhDY0V7MGP19_huEQwpjpZAlBokZ4Qxq3khGKVYVbYDgTshU5XVvIUQ3dbfH9-NCbR420fr-bDDKYbdLf7_faQO92uGSlJLUVMqn6YHvH3dZjTU2AQAA.png" width="525" height="258"></p> <p id="ZH-CN_TOPIC_0192553559__p113129172356">4.此时计算机会重启,重启后自动进入<span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol151607538268">启动设置</span>界面。<span style="color:#1A1A1A;">按数字键 4 或功能键 F4,选择</span><span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol46051782717">启用安全模式</span><span style="color:#1A1A1A;">,计算机进入</span><span class="uicontrol" id="ZH-CN_TOPIC_0192553559__uicontrol43315214336">安全模式</span><span style="color:#1A1A1A;">。</span></p> <p id="ZH-CN_TOPIC_0192553559__p37095121159"><img id="ZH-CN_TOPIC_0192553559__image13709121213513" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1PTU_DIBj-L5zrhMKA7uTMTOrFaLKDt-UthQ5DoWmpuhn_u3RM4-198j6fX2ie9Lg_DRptEEEFauz5sU13vb07H2-Ux1isGacyvd7B2XYXPnymx3HWBWr_MKK_nPvskQnGOv3wGZ-gXziD73LIVVNvE_Rh7MGhjQE3JYUaNUQb_N4uErKWREhcCSoZLxD44E99mKf__s8Qj8lMUyoYMEIa3rDGAIgKSmU4UVgbUFWKmmznIc7jpS8ZXlxr5C2Qeqhf31A2uza9rD_YHjp9wCUpK8IZZqtlwPcPFBQ4YjYBAAA%3D.png" width="525" height="352"></p> <p id="ZH-CN_TOPIC_0192553559__p362862719364">5.<span style="color:#1A1A1A;">一般的杀毒软件和监控软件都在 C:\Program Files (x86)或者D:\Program Files (x86) 里面,进入该路径找到对应的文件,删除即可。常见的360安全卫士路径:C:\Program Files (x86)\360;腾讯管家路径:C:\Program Files (x86)\Tencent\QQPCMgr。</span></p> <p id="ZH-CN_TOPIC_0192553559__p1974433010190"><img id="ZH-CN_TOPIC_0192553559__image7743133010193" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1PTU_DIBj-L5yr8tEC3ckZTebFeJjR7LK8FtqSUFgoVTfjfxdkGm_vk_f5_ETLrMP2eNBohQiq0Ks53at0b9bXp_GicxiLpuZMptcbWKNu_bsr9BgWXSH1hxH75dwUj0LojdV3H_EBpsw5uKGEnDWbdYLOhwksWvVg56TogoZovNuaLCGNJELiVjDZkgqB8-44-WX-7_8IcUxmGDRXDYDooasJZ9BTIRvd1rSjuGe532wGB3EJOft5p_yLGWO09dVuiU-omJ2b_qzfmwkGvccUcyZazuhlHvD1DeeHoto2AQAA.png" width="525" height="238"></p> <div class="note" id="ZH-CN_TOPIC_0192553559__note37566218383"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OXUvDMBSG_8u57iQxXdrsyomD6WCIjCHenaZpF2iTmaT7Ev_7UjKHd-flPO_HDwxeuc15r2AGFDKo9OW1jvdy_nTZTaQhpJjmnJXxdcBO1y_2aBIe3KAyqO8a2B_znDIS0OhOLU5hjf3I-EObSm6e5TxKY12PHcwa7Hx0SKcwaGs2erTQaUmLkoiCCUEzQGPNubeD_5__jmEXwzhnVY4SRSNpzpFhzSolK8J5ic2jILHK69ZgGNzY_bFtW7taL8LnG_nef60ghd2WamnNxNigHsbNv1fFLXXMKQEAAA%3D%3D.svg"></span> <p id="ZH-CN_TOPIC_0192553559__p16756202173812"><span style="color:#1A1A1A;">安全模式下,无法通过程序与功能中的卸载方式来卸载软件,我们可以通过删除第三方软件的文件夹来实现删除第三方软件。</span></p> </div> <p id="ZH-CN_TOPIC_0192553559__p13548185883711">二、开机时长按或连续点按 F10 按键使用华为智能还原功能将系统恢复出厂设置。</p> <div class="note" id="ZH-CN_TOPIC_0192553559__note377164154614"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OXUvDMBSG_8u57iQxXdrsyomD6WCIjCHenaZpF2iTmaT7Ev_7UjKHd-flPO_HDwxeuc15r2AGFDKo9OW1jvdy_nTZTaQhpJjmnJXxdcBO1y_2aBIe3KAyqO8a2B_znDIS0OhOLU5hjf3I-EObSm6e5TxKY12PHcwa7Hx0SKcwaGs2erTQaUmLkoiCCUEzQGPNubeD_5__jmEXwzhnVY4SRSNpzpFhzSolK8J5ic2jILHK69ZgGNzY_bFtW7taL8LnG_nef60ghd2WamnNxNigHsbNv1fFLXXMKQEAAA%3D%3D.svg"></span> <p id="ZH-CN_TOPIC_0192553559__p477194194615"><span style="color:#1A1A1A;">重装(重置)或升级系统会可能导致系统盘数据丢失,建议您提前备份全盘重要数据以避免任何损失(包含office激活账号、IE书签、个人文件等其他有需要的账号信息数据)。</span></p> </div> <p id="ZH-CN_TOPIC_0192553559__p1330213578443">三、<span style="color:#1A1A1A;">如果以上方法无法解决问题,建议您备份好数据后携带购机发票前往附近的</span><a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a><span style="color:#1A1A1A;">检测。</span></p> </div> <div></div> <div class="hrcopyright"> <center> <div class="hwcopyright"></div> </center> </div> </div> </body><script 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