计算机运行缓慢、卡顿怎么办?
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margin-left: 0; } td ol { list-style-position: inside; margin-left: 0; } td ul { list-style-position: inside; margin-left: 0; } .figcap { display: block; font-weight: 700; } /*index页面需要*/ #jd-content1 { padding: 0 16px 12px; /*上0 左右16 下12*/ } #jd-content1 .g-idx a { display: block; line-height: 1.2; padding: 8px; } .g-idx li span { vertical-align: middle; } .gd-list>li { border-bottom: 1px solid #C2C2C2; } .gl-img { vertical-align: middle; width: 32px; height: 32px; margin-right: 2%; } .figolDiv{ width: 100%; float: left; } .figolDiv ol, .figolDiv ul{ width: 100%; } .figolDiv p, .figolDiv .fignone{ width: 100%; } .figolDiv p img{ margin-top: 19px; } .dropdowntitle .sectiontitle{ color: #0062cc; text-decoration:none; } }</style><body id="jd-content"> <table class="dbh-header h-fixed"> <tbody> <tr> <td class="back"><a href="index.html" id="backLink" class="tap-act"></a></td> <td class="dbhh-title"><em id="dbhht">计算机运行缓慢、卡顿怎么办?</em></td> </tr> </tbody> </table> <div id="jd-divcontent"> <div id="body1568971493147"> <div class="section2" id="ZH-CN_TOPIC_0193278243__section1544518011107"> <h2 class="sectiontitle">如果您的计算机偶然运行缓慢或出现卡顿</h2> <p id="ZH-CN_TOPIC_0193278243__p1072514489107">这可能是因为您在计算机上同时开启了过多应用,您可以尝试先关闭不使用的应用,清理后台程序。具体操作如下:</p> <p id="ZH-CN_TOPIC_0193278243__p1321915335384">1. 鼠标右键点击<span class="uicontrol" id="ZH-CN_TOPIC_0193278243__uicontrol5275172417364"><img id="ZH-CN_TOPIC_0193278243__image5418174164020" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3937_opkvv.png" width="27" height="17"></span>图标,选择<strong id="ZH-CN_TOPIC_0193278243__b1833893495419">“任务管理器”</strong>;</p> <p id="ZH-CN_TOPIC_0193278243__p8161152416414"><img id="ZH-CN_TOPIC_0193278243__image1160102434117" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc393f_ffyxh.jpg" height="483" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p1123415476449"></p> <p id="ZH-CN_TOPIC_0193278243__p9505848114419">2. 在<strong id="ZH-CN_TOPIC_0193278243__b82911810559">“进程”中</strong>,分别点击 CPU 以及内存列表,查看是否存在 CPU 占用或者内存占用较大,并且暂时不需要的应用。使用鼠标右键单击需要结束的应用,在弹出菜单下选择<strong id="ZH-CN_TOPIC_0193278243__b0381242173618">“结束任务(E)”</strong>。</p> <p id="ZH-CN_TOPIC_0193278243__p181563318447"><img id="ZH-CN_TOPIC_0193278243__image3155143124417" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3933_8slvg.jpg" height="416" width="525"></p> <div class="note" id="ZH-CN_TOPIC_0193278243__note3242421756"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3949_jxjvh.svg"></span> <p id="ZH-CN_TOPIC_0193278243__p22421021955">在选择结束任务前,请您注意备份重要数据,以免因清理后台程序,造成数据损失。</p> </div> <p id="ZH-CN_TOPIC_0193278243__p7118184823715"></p> </div> <div class="section2" id="ZH-CN_TOPIC_0193278243__section12861121918128"> <h2 class="sectiontitle">如果您的计算机经常运行缓慢或出现卡顿</h2> <ul id="ZH-CN_TOPIC_0193278243__ul26001343161713"> <li id="ZH-CN_TOPIC_0193278243__li1360014436172"><strong id="ZH-CN_TOPIC_0193278243__b529731018475">确认计算机是否处于正常散热状态,避免通风口被堵塞遮蔽</strong></li> </ul> </div> <ul id="ZH-CN_TOPIC_0193278243__ul18733192841320"> <li id="ZH-CN_TOPIC_0193278243__li102611639131316"><strong id="ZH-CN_TOPIC_0193278243__b115557193210"></strong><strong id="ZH-CN_TOPIC_0193278243__b166162717148">确认计算机是否安装了多个杀毒软件</strong><p id="ZH-CN_TOPIC_0193278243__p357174091316">如果您的计算机安装了多个如360杀毒、腾讯电脑管家等的安全类软件,建议您仅保留一个,因为此类软件间可能存在产品冲突,导致系统出现卡顿。</p> <p id="ZH-CN_TOPIC_0193278243__p39249526282"></p> </li> <li id="ZH-CN_TOPIC_0193278243__li057017496289"><strong id="ZH-CN_TOPIC_0193278243__b1610144617290">确认计算机是否安装了恶意软件或感染了病毒</strong><p id="ZH-CN_TOPIC_0193278243__p948544832919">若您的计算机是在安装了某一软件后出现了运行缓慢、卡顿现象,这可能是因为您安装的软件为恶意软件或计算机感染了病毒。请您卸载该软件,并使用杀毒软件查杀病毒。</p> <div class="note" id="ZH-CN_TOPIC_0193278243__note1512274723213"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3949_jxjvh.svg"></span> <p id="ZH-CN_TOPIC_0193278243__p312234718321">由于 Windows 10 存在程序兼容性问题,可能导致部分程序运行时出现缓慢、卡机、死机等现象,建议尽量在官网或Microsoft Store内下载兼容或支持 Windows 10 运行环境的应用。</p> </div> <p id="ZH-CN_TOPIC_0193278243__p59587230324">软件卸载步骤如下:</p> <p id="ZH-CN_TOPIC_0193278243__p1148724772918">1. 在搜索框内搜索<strong id="ZH-CN_TOPIC_0193278243__b1048694732916">“添加或删除程序”</strong>,点击打开;</p> <p id="ZH-CN_TOPIC_0193278243__p154871547112919"><img id="ZH-CN_TOPIC_0193278243__image17487447102919" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3935_euhhw.png" height="429" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p1648794732914">2. 鼠标右键点击多余的杀毒软件,然后点击弹出的选项<strong id="ZH-CN_TOPIC_0193278243__b59404312372">“卸载/更改(U)”</strong>。</p> <p id="ZH-CN_TOPIC_0193278243__p2487747192914"><img id="ZH-CN_TOPIC_0193278243__image15487124716295" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3939_icgno.jpg" height="379" width="525"></p> </li> </ul> <p id="ZH-CN_TOPIC_0193278243__p428581644716"></p> <ul id="ZH-CN_TOPIC_0193278243__ul171781813473"> <li id="ZH-CN_TOPIC_0193278243__li10717161811470"><strong id="ZH-CN_TOPIC_0193278243__b17788104114914">清理磁盘</strong><p id="ZH-CN_TOPIC_0193278243__p10185134884914">具体操作步骤如下:</p> <p id="ZH-CN_TOPIC_0193278243__p05171047114911">在<strong id="ZH-CN_TOPIC_0193278243__b9440112183714">“此电脑”</strong>中右键点击 C 盘,点击<strong id="ZH-CN_TOPIC_0193278243__b175932186379">“属性”</strong>窗口<strong id="ZH-CN_TOPIC_0193278243__b1986762233715">“常规”</strong>选项卡下面的<strong id="ZH-CN_TOPIC_0193278243__b1884982723720">“磁盘清理”</strong>。选择要删除的文件,点<strong id="ZH-CN_TOPIC_0193278243__b42013337378">“确定”</strong>,在弹出信息框中点<strong id="ZH-CN_TOPIC_0193278243__b831073813715">“删除文件”</strong>;对 D,E,F 等盘也可用此方法进行清理。</p> <p id="ZH-CN_TOPIC_0193278243__p1692722015508"><img id="ZH-CN_TOPIC_0193278243__image19927162010507" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc393b_xrhfu.gif" height="332" width="525"></p> <div class="note" id="ZH-CN_TOPIC_0193278243__note1517184895119"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3949_jxjvh.svg"></span> <p id="ZH-CN_TOPIC_0193278243__p1051719482514">涉及磁盘的相关操作有可能会导致数据丢失,建议您提前备份全盘重要数据后再清理磁盘,以避免出现损失。</p> </div> <p id="ZH-CN_TOPIC_0193278243__p392391612526"></p> </li> <li id="ZH-CN_TOPIC_0193278243__li1174422485314"><strong id="ZH-CN_TOPIC_0193278243__b4602122785319">检查并优化驱动器</strong><p id="ZH-CN_TOPIC_0193278243__p310641115542">该项操作不需要经常做,一周一次即可。在<strong id="ZH-CN_TOPIC_0193278243__b2077949123712">“此电脑”</strong>中右键点击 C 盘,选择<span class="menucascade" id="ZH-CN_TOPIC_0193278243__menucascade929532133814"><span class="uicontrol" id="ZH-CN_TOPIC_0193278243__uicontrol192956223811">属性 &gt; 工具</span></span>选项卡下点击<strong id="ZH-CN_TOPIC_0193278243__b285371316389">“</strong><strong id="ZH-CN_TOPIC_0193278243__b111215110533">检查</strong><strong id="ZH-CN_TOPIC_0193278243__b15853113153815">”</strong>检查磁盘是否存在错误。如果有,请选择要优化的磁盘,点击<strong id="ZH-CN_TOPIC_0193278243__b20128191815386">“</strong><strong id="ZH-CN_TOPIC_0193278243__b21219111530">优化</strong><strong id="ZH-CN_TOPIC_0193278243__b3129818143819">”</strong>进行修复。</p> <p id="ZH-CN_TOPIC_0193278243__p1183017515158"><img id="ZH-CN_TOPIC_0193278243__image0830125111510" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc392d_xvmvj.png" height="397" width="525"></p> </li> <li id="ZH-CN_TOPIC_0193278243__li1087083714578"><strong id="ZH-CN_TOPIC_0193278243__b11425441165713">通过华为官方渠道升级系统软件驱动</strong><p id="ZH-CN_TOPIC_0193278243__p1368117241597">方法一:通过官网下载最新版本驱动</p> <p id="ZH-CN_TOPIC_0193278243__p1584733385717">如果您购买的是华为品牌计算机,请点击登录<a href="http://consumer.huawei.com/cn/support/index.htm" target="_blank" rel="noopener noreferrer">华为官网</a> ,进入<strong id="ZH-CN_TOPIC_0193278243__b67061581909">“服务与支持”</strong>页面,找到笔记本页面,选择相应产品型号,下载对应产品的驱动。</p> <p id="ZH-CN_TOPIC_0193278243__p104171645125813"><img id="ZH-CN_TOPIC_0193278243__image8416945175812" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3943_cm3ey.jpg" height="275" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p1489018331718"><img id="ZH-CN_TOPIC_0193278243__image1089016335114" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3947_y06az.jpg" height="275" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p11894359798"><img id="ZH-CN_TOPIC_0193278243__image489413591499" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc394b_bwfhc.jpg" height="276" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p195633019566"></p> <p id="ZH-CN_TOPIC_0193278243__p18533411505">如果您购买的是荣耀品牌计算机,请点击登录<a href="http://www.honor.cn/support/" target="_blank" rel="noopener noreferrer">荣耀官网</a>,在<strong id="ZH-CN_TOPIC_0193278243__b19884742163815">“</strong><strong id="ZH-CN_TOPIC_0193278243__b123862261708">固件下载</strong><strong id="ZH-CN_TOPIC_0193278243__b819604803814">”</strong>中搜索计算机型号,下载对应产品的驱动。</p> <p id="ZH-CN_TOPIC_0193278243__p1559016133413"><img id="ZH-CN_TOPIC_0193278243__image185909131445" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc392f_fxej1.png" height="231" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p3624141812417"></p> <p id="ZH-CN_TOPIC_0193278243__p174017247516">方法二:使用华为电脑管家升级驱动</p> <p id="ZH-CN_TOPIC_0193278243__p1860915426116">打开桌面上的<strong id="ZH-CN_TOPIC_0193278243__b147071841765">“电脑管家” </strong>,选择<strong id="ZH-CN_TOPIC_0193278243__b2955154810611">“驱动管理”</strong>,然后点击<strong id="ZH-CN_TOPIC_0193278243__b1495614487611">“驱动检测”</strong>,选择<strong id="ZH-CN_TOPIC_0193278243__b106581959963">“更新”</strong>即可。</p> <p id="ZH-CN_TOPIC_0193278243__p527892681013"><img id="ZH-CN_TOPIC_0193278243__image927882612104" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3941_xonlc.jpg" height="325" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p710216114719"></p> </li> <li id="ZH-CN_TOPIC_0193278243__li2943173811718"><strong id="ZH-CN_TOPIC_0193278243__b1284817454711">将 Windows 升级到最新版本</strong><p id="ZH-CN_TOPIC_0193278243__p1769016544711">具体操作步骤如下:</p> <p id="ZH-CN_TOPIC_0193278243__p20499202710817">1. 右键点击 <span class="uicontrol" id="ZH-CN_TOPIC_0193278243__uicontrol1614715593388"><img id="ZH-CN_TOPIC_0193278243__image18506735685" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3945_egqqp.png" width="27" height="17"></span>图标 ,点击<strong id="ZH-CN_TOPIC_0193278243__b143895534352">“设置”</strong>,选择<strong id="ZH-CN_TOPIC_0193278243__b1097965863517">“</strong><strong id="ZH-CN_TOPIC_0193278243__b16894453672">更新和安全</strong><strong id="ZH-CN_TOPIC_0193278243__b11980125863515">”</strong>;</p> <p id="ZH-CN_TOPIC_0193278243__p5214739131013"><img id="ZH-CN_TOPIC_0193278243__image3214113910103" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc394d_7xu59.jpg" height="668" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p742285311105"><img id="ZH-CN_TOPIC_0193278243__image1342205371020" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc393d_xhksi.jpg" height="429" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p17264443201113"></p> <p id="ZH-CN_TOPIC_0193278243__p15735134661113">2. 点击<strong id="ZH-CN_TOPIC_0193278243__b138751557131113">“检查更新”</strong>,后续根据提示选择系统更新。</p> <p id="ZH-CN_TOPIC_0193278243__p11645161116"><img id="ZH-CN_TOPIC_0193278243__image316145161118" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3931_ne4vx.jpg" height="214" width="525"></p> <p id="ZH-CN_TOPIC_0193278243__p52462033129"></p> <p id="ZH-CN_TOPIC_0193278243__p1876214313127">如以上方法均无法解决问题,请您提前备份好数据,然后在开机时长按 F10 ,使用系统恢复出厂功能将计算机还原到出厂状态;或携带购机凭证及计算机,前往附近的<a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a>进行检修。</p> <div class="note" id="ZH-CN_TOPIC_0193278243__note1796773341417"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkb.huawei.com/ctkb/ha-i/dc3949_jxjvh.svg"></span> <p id="ZH-CN_TOPIC_0193278243__p1611319417143">系统恢复出厂会删除 C 盘中数据(也包含桌面文件、下载、文档等个人文件),其他盘符中的文件将保留,请您平时注意备份 C 盘内个人文件。</p> </div> <p id="ZH-CN_TOPIC_0193278243__p09211113101112"></p> <p id="ZH-CN_TOPIC_0193278243__p79338581015"></p> <p id="ZH-CN_TOPIC_0193278243__p1313616144912"></p> <p id="ZH-CN_TOPIC_0193278243__p117247612817"></p> <p id="ZH-CN_TOPIC_0193278243__p198941953176"></p> <p id="ZH-CN_TOPIC_0193278243__p289411531274"></p> <p id="ZH-CN_TOPIC_0193278243__p14894453675"></p> <p id="ZH-CN_TOPIC_0193278243__p589412539714"></p> <p id="ZH-CN_TOPIC_0193278243__p4894853576"></p> </li> </ul> </div> <div></div> <div class="hrcopyright"> <center> <div class="hwcopyright"></div> </center> </div> </div> </body>

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