计算机电池无法充电
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list-style-position: inside; margin-left: 0; } th ul { list-style-position: inside; margin-left: 0; } td ol { list-style-position: inside; margin-left: 0; } td ul { list-style-position: inside; margin-left: 0; } .figcap { display: block; font-weight: 700; } /*index页面需要*/ #jd-content1 { padding: 0 16px 12px; /*上0 左右16 下12*/ } #jd-content1 .g-idx a { display: block; line-height: 1.2; padding: 8px; } .g-idx li span { vertical-align: middle; } .gd-list>li { border-bottom: 1px solid #C2C2C2; } .gl-img { vertical-align: middle; width: 32px; height: 32px; margin-right: 2%; } .figolDiv{ width: 100%; float: left; } .figolDiv ol, .figolDiv ul{ width: 100%; } .figolDiv p, .figolDiv .fignone{ width: 100%; } .figolDiv p img{ margin-top: 19px; } .dropdowntitle .sectiontitle{ color: #0062cc; text-decoration:none; } }</style><body id="jd-content"> <table class="dbh-header h-fixed"> <tbody> <tr> <td class="back"><a href="index.html" id="backLink" class="tap-act"></a></td> <td class="dbhh-title"><em id="dbhht">计算机电池无法充电</em></td> </tr> </tbody> </table> <div id="jd-divcontent"> <div id="body1573630883588"> <p id="ZH-CN_TOPIC_0204621793__p2053237135515">如果您的计算机电池无法充电,请您先查看计算机的充电指示灯是否闪烁,屏幕上的电池图标是否变成已连接状态。</p> <p id="ZH-CN_TOPIC_0204621793__p527972181219">当指示灯出现白色闪烁,且屏幕上的电池图标变为已连接状态<span class="uicontrol" id="ZH-CN_TOPIC_0204621793__uicontrol4832835131914"><img id="ZH-CN_TOPIC_0204621793__image214412911918" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2QzU7DMBCE32XPBTmJ45-cKFAULohKPXGp7NhJLRK72A7QIt4dh6S9rDTSNzO7-wPSnJ8VVFCv786Hm8YiRClCjMIKPkVv1KP7srvTUUMV_ahXoK4aigtzP2fMQGt6vfmOL2KYmKPtEpVKFk-9TtI6P4geqlb0ITkar0U0zu7MZMlKiilGhGdZwee4VxEPyYu5lIiXSjLNsNaUlzhvOFJt0aYpSUoeg_ZLU5aksM6eBjeGy3LBdFbE0U_AVpb-6f2j3ug3w7bhAeayZfH_Z-zNIDq9RznCJGeEFLfTPb9_OMZpMjYBAAA%3D.png" width="27" height="22"></span>,则计算机正在充电中。</p> <p id="ZH-CN_TOPIC_0204621793__p192350121911">如果充电指示灯不亮,或者为白色常亮(如下图所示)且屏幕上的电池图标显示未连接<span class="uicontrol" id="ZH-CN_TOPIC_0204621793__uicontrol1498054964217"><img id="ZH-CN_TOPIC_0204621793__image135561644124218" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Qy07DMBBF_2XWpRqHdOxkRVFRywax6L4ysZ2aJnbl2ECL-HcckrK80rmPmW94s9dnBTXs1g_X413jEDlHFBwW8CE7qzb-0-0vZw11DEkvQP1ruL8xj1PGBBjb6aev-CL7kTm7NlO5ZPbs1lk6H3rZQW1kN2RHE7SM1ru9HS1sxUteIlWMrWiKe5XxmL0KFZZkEMk0GVGCmCiKRpA0xFmFOTkNOsxNLEvpvLv0Pg23cYNtnYwpjIA_tZtIid63RrCtr2Aqm4f_PeNge9nqAxa5txBE5XK85-cXrgpx_jYBAAA%3D.png" width="27" height="27"></span>,则计算机未在充电状态。请您根据以下情况,进行检查。</p> <p id="ZH-CN_TOPIC_0204621793__p991118344229"><img id="ZH-CN_TOPIC_0204621793__image1991143482210" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2QTVODMBCG_8ueqy40JMBJtHXw4njowVtngQTiQKghqNTxvxuE9vjOPO_H7g8U-vxcQQp5dn9ubkqDKARiLGADn9Tqatd_mcN0kpA6O8oNVFcN2wvzsGQsgNKt3H-7F-pm5v1Ue8qXrJ4889L0tqMWUkXt4B2lleR0bw56tgSRYIIhTwJkyRL3Sq7xXiWwlDxCXmw5KxATrjBRFYWRIsnL2CePg7RrU-Almd5MXT8Ol3GDrg250c7AU_62303SuLrJHj_uQljK1uH_zzjqjmp5xBAZD2POo9v5nt8_CF4R_zYBAAA%3D.jpg" height="264" width="525"></p> <div class="note" id="ZH-CN_TOPIC_0204621793__note1588013538484"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Py27CMBBF_2XWUDlgYyerUtEKpKrKAnU_xHaw5NiV7YRCxb_jKKGLWVzp3Mf8wcncDhIq2G9fb-dl4wjhnBDBYQEDWiN3_uKO1x8FVQq9WoD817B-Mm9TxgRoY9X7b_rCbmTi0GYql8ye_TZL50OHFiqNNmZHExQm493RjJaCccop2ZRFwdkUV2M6Z29DtM6nOJecriUTKy1LKoU4EcpKscrJfVRhbiqyROfdtfN9fI6LpnWY-jACn9_DR40Htgtdi7S2MJXNw03j3dL5pF7GF-4PqNj2XSkBAAA%3D.svg"></span> <p id="ZH-CN_TOPIC_0204621793__p1187912535486">如果您无法在任务栏中找到电池图标,请您点击<a href="https://consumer.huawei.com/cn/support/how-to/detail-newbie-guide/zh-cn00695786/" target="_blank" rel="noopener noreferrer">计算机任务栏找不到电池图标</a>查询相关解决方案。</p> </div> <div class="section2" id="ZH-CN_TOPIC_0204621793__section5414639121314"> <h2 class="sectiontitle">如果充电指示灯没有闪烁且电池图标并未变成连接状态</h2> </div> <ul id="ZH-CN_TOPIC_0204621793__ul780518312103"> <li id="ZH-CN_TOPIC_0204621793__li1093674215149"><strong id="ZH-CN_TOPIC_0204621793__b093654212143">检查电源</strong><strong id="ZH-CN_TOPIC_0204621793__b163701552577">插座</strong><p id="ZH-CN_TOPIC_0204621793__p174719433143">您可以尝试插入其他电子设备以检查插座能否正常通电。如果电源适配器连接的是插线板,请您尝试将适配器直接插入墙上插座;</p> </li> <li id="ZH-CN_TOPIC_0204621793__li117941921611"><strong id="ZH-CN_TOPIC_0204621793__b12744147175715">检查电源适配器</strong><p id="ZH-CN_TOPIC_0204621793__p2915121061616">请检查电源适配器、充电线接口连接是否正确。如果您可以借到同款官方电源适配器及充电线,可尝试用它们为您的计算机充电,如果能够正常充电,则说明您的电源适配器或充电线可能出现问题,请您及时维修或购买相应备件。</p> </li> </ul> <p id="ZH-CN_TOPIC_0204621793__p1828919131319"><img id="ZH-CN_TOPIC_0204621793__image12315779128" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2QXW-CMBSG_0tvdfMUa1u5UoMJ28WyZNybA1RsAi2hxU2X_fe1A3f5Js_7cc43KfX9pSYpyfe7--WpMgBCAEhBluSKra4z-2mKW69I6odRLUn9r8n6wRymjAk461Ydv_wbdpHpTROoUDJ78n2Qxg4dtiQ9Y-uCoxoUem1NoaOFbgQTDPiWAudT3Dv6S_AiAyo2ybqWtGawhbIUSgJjFU2w4jLOGZ0a5iYaJBprbp0d3WOc041BPw4RyF4_VvTg-rzIjqtMLshUNg__e8ZJd9ioEyTAeCI558_xnp9f2ZlXLDYBAAA%3D.png"></p> <div class="note" id="ZH-CN_TOPIC_0204621793__note1420151919135"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Py27CMBBF_2XWUDlgYyerUtEKpKrKAnU_xHaw5NiV7YRCxb_jKKGLWVzp3Mf8wcncDhIq2G9fb-dl4wjhnBDBYQEDWiN3_uKO1x8FVQq9WoD817B-Mm9TxgRoY9X7b_rCbmTi0GYql8ye_TZL50OHFiqNNmZHExQm493RjJaCccop2ZRFwdkUV2M6Z29DtM6nOJecriUTKy1LKoU4EcpKscrJfVRhbiqyROfdtfN9fI6LpnWY-jACn9_DR40Htgtdi7S2MJXNw03j3dL5pF7GF-4PqNj2XSkBAAA%3D.svg"></span> <p id="ZH-CN_TOPIC_0204621793__p19315177171220">部分使用 USB-C 电源接口的产品,请注意连接带电源标识接口,避免连接非USB-C 电源接口导致无法充电。</p> </div> <p id="ZH-CN_TOPIC_0204621793__p88793111194">如果以上方法仍无法解决您的问题,请提前备份好数据,携带购机凭证和计算机到附近的<a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a>检测维修。</p> <div class="section2" id="ZH-CN_TOPIC_0204621793__section1544181212184"> <h2 class="sectiontitle">如果充电指示灯闪烁但电池图标并未变成连接状态</h2> </div> <ul id="ZH-CN_TOPIC_0204621793__ul1571125314109"> <li id="ZH-CN_TOPIC_0204621793__li57111531103"><strong id="ZH-CN_TOPIC_0204621793__b136490541576">检查电源适配器是否为原装且完好</strong></li> </ul> <p id="ZH-CN_TOPIC_0204621793__p206496549711">使用非原装或损坏的充电器可能会导致计算机无法充电,甚至损坏计算机,存在安全隐患。建议您使用原装且完好的电源适配器,充电效果最好;</p> <ul id="ZH-CN_TOPIC_0204621793__ul677123911118"> <li id="ZH-CN_TOPIC_0204621793__li4771339111114"><strong id="ZH-CN_TOPIC_0204621793__b136490548717">确认是否是在大功耗场景下使用计算机</strong></li> </ul> <p id="ZH-CN_TOPIC_0204621793__p565085417716">在玩游戏、看视频等大功耗场景下,可能会出现充电时间延长,甚至充电状态下电量减少的现象。建议您关闭大功耗软件,再查看充电是否正常;</p> <ul id="ZH-CN_TOPIC_0204621793__ul58959415113"> <li id="ZH-CN_TOPIC_0204621793__li189584141111"><strong id="ZH-CN_TOPIC_0204621793__b1065013541710">尝试强制关机</strong></li> </ul> <p id="ZH-CN_TOPIC_0204621793__p14650145415714">可能是偶然系统故障导致计算机无法充电,可通过长按电源键 10 秒强制关机,然后插拔一次电源适配器重新激活计算机充电系统。</p> <div class="note" id="ZH-CN_TOPIC_0204621793__note1489141619213"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Py27CMBBF_2XWUDlgYyerUtEKpKrKAnU_xHaw5NiV7YRCxb_jKKGLWVzp3Mf8wcncDhIq2G9fb-dl4wjhnBDBYQEDWiN3_uKO1x8FVQq9WoD817B-Mm9TxgRoY9X7b_rCbmTi0GYql8ye_TZL50OHFiqNNmZHExQm493RjJaCccop2ZRFwdkUV2M6Z29DtM6nOJecriUTKy1LKoU4EcpKscrJfVRhbiqyROfdtfN9fI6LpnWY-jACn9_DR40Htgtdi7S2MJXNw03j3dL5pF7GF-4PqNj2XSkBAAA%3D.svg"></span> <p id="ZH-CN_TOPIC_0204621793__p448991692120">强制关机前,请先保存好相关数据。</p> </div> <p id="ZH-CN_TOPIC_0204621793__p1274416304273">如果以上方法均无法解决您的问题,这可能是因为计算机电池出现故障,请勿自行更换。建议您提前备份好数据,携带购机凭证和计算机前往附近的<a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a>检测维修。</p> <p id="ZH-CN_TOPIC_0204621793__p956034112911"></p> <div class="section2" id="ZH-CN_TOPIC_0204621793__section1146625519453"> <h2 class="sectiontitle">如果电池图标变为连接状态,但指示灯并未闪烁</h2> </div> <ul id="ZH-CN_TOPIC_0204621793__ul933410915464"> <li id="ZH-CN_TOPIC_0204621793__li1133549134613"><strong id="ZH-CN_TOPIC_0204621793__b19393204419496">检查是否设置了特殊的充电模式</strong></li> </ul> <p id="ZH-CN_TOPIC_0204621793__p14183949115016">如果您在“华为电脑管家”中的“电池安全管理功能”设置了<span class="uicontrol" id="ZH-CN_TOPIC_0204621793__uicontrol1024818441596">家用模式</span>或<span class="uicontrol" id="ZH-CN_TOPIC_0204621793__uicontrol95754955913">办公模式</span>,则均有可能会出现计算机连接充电器充电,状态栏电池图标显示已接通电源,但充电指示灯不亮、电池图标没有充电动画,且使用后电池电量下降的情况。</p> <p id="ZH-CN_TOPIC_0204621793__p1087614456114">您可以通过调整充电模式或关闭电池安全管理功能来解决此问题,具体操作请点击参考<a href="https://consumer.huawei.com/cn/support/how-to/detail-newbie-guide/zh-cn00752797/" target="_blank" rel="noopener noreferrer">计算机连接充电器充电,电池界面显示正在放电,电量下降</a>;</p> <ul id="ZH-CN_TOPIC_0204621793__ul129511045141113"> <li id="ZH-CN_TOPIC_0204621793__li1095164551119">这种情况也可能是<strong id="ZH-CN_TOPIC_0204621793__b973818592508">充电指示灯出现损坏</strong>,建议您携带购机凭证及计算机前往附近的<a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a>进行检修。</li> </ul> <p id="ZH-CN_TOPIC_0204621793__p14700068275"></p> <div class="section2" id="ZH-CN_TOPIC_0204621793__section6122442105520"> <h2 class="sectiontitle">电池属于易耗品,为延长电池使用寿命,请您在日常充电时,注意以下事项:</h2> </div> <ul id="ZH-CN_TOPIC_0204621793__ul11559457184216"> <li id="ZH-CN_TOPIC_0204621793__li1715311614318">请您在0°C ~ 40°C的环境中为计算机充电,低于或高于此温度范围,计算机均无法正常充电;</li> <li id="ZH-CN_TOPIC_0204621793__li4399156144316">计算机充电时间会随温度条件和电池使用状况而变化;</li> <li id="ZH-CN_TOPIC_0204621793__li185591257184215">计算机长时间工作和充电时,可能会表面发热,这属于正常现象。感觉发烫时,请关闭部分功能并停止充电。</li> </ul> </div> <div></div> <div class="hrcopyright"> <center> <div class="hwcopyright"></div> </center> </div> </div> </body>

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