计算机电池无法充电
<style type="text/css">html,
body,
div,
span,
p,
em,
img,
ol,
ul,
li,
dl,
dt,
dd {
margin-top: 0px;
margin-bottom: 0px;
padding-top: 0px;
padding-bottom: 0px;
/*设置元素轮none为没有轮廓q3*/
vertical-align: baseline;
font-size: 15px;
word-wrap: break-word;
color: #1A1A1A;
font-family: "Frutiger Next Com", Arial, "微软雅黑";
}
body{
margin-left: 0;
margin-right: 0;
}
#jd-divcontent{
padding: 0 0 0 0;
margin: auto;
width: 820px;
}
/*隐藏Topic标题*/
.dbh-header {
font-size: 24px;
line-height: 1.4em;
color: rgb(0, 153, 204);
display: none;
}
img {
max-width: 100%;
height: auto;
vertical-align: baseline;
/*vertical-align: text-bottom;*/
/*设置网页图片自适应*/
border: 0;
}
/*段落*/
p,
.p {
margin-top: 12px;
line-height: 28px;
font-size: 15px;
color: #1A1A1A;
}
/*section*/
h2,
h4 {
margin-top: 30px;
margin-bottom: 8px;
font-size: 20px;
color: #1A1A1A;
line-height: 30px;
}
.section p {
font-size: 15px;
color: #1A1A1A;
line-height: 28px;
}
.section a[href] {
color: #007DFF;
text-decoration: none;
}
.dropdowncontext a[href] {
text-decoration: underline;
}
h3 {
color: maroon;
}
/*超链接*/
a[href] {
color: #007DFF;
}
.uicontrol,
.keyword,
.menucascade {
color: #1A1A1A;
font-size: 15px;
font-weight: bolder;
}
h2 .uicontrol,
h4 .uicontrol {
margin-top: 30px;
margin-bottom: 8px;
font-size: 20px;
color: #1A1A1A;
line-height: 30px;
font-weight: bold;
}
.dropdowntitle h2 .uicontrol{
color: #0062cc;
}
/**
* screen
*/
pre {
margin-top: 10px;
margin-left: 0px;
margin-bottom: 10px;
font-family: Arial;
}
.screen,
.codeblock {
margin-top: 12px;
margin-bottom: 10px;
color: #1A1A1A;
padding: 5px;
line-height: 28px;
border: 0;
background-color: #DDDDDD;
white-space: pre-line;
font-size: 15px;
}
/*列表*/
ul,
ol {
/*list-style-position: inside;*/
padding-left: 0;
margin-left: 0;
}
ul {
margin-left: 18px;
*+margin-left: 18px;
}
ol {
margin-left: 20px;
*+margin-left: 33px;
}
li ul {
margin-left: 20px;
}
li ol {
margin-left: 20px;
*+margin-left: 25px;
}
ul li{
margin-top: 12px;
list-style-type: disc;
line-height: 28px;
font-size: 15px;
}
ol li{
margin-top: 12px;
list-style-type: decimal;
line-height: 28px;
font-size: 15px;
}
ol ol li {
list-style-type: lower-alpha;
/**+list-style-type: decimal;*/
}
ul ol li{
margin-top: 12px;
list-style-type: decimal;
line-height: 28px;
font-size: 15px;
}
ol ul li{
margin-top: 12px;
list-style-type: disc;
line-height: 28px;
font-size: 15px;
}
/*note*/
.note p,
.note .p,
.note ol,
.note span,
.note ul,
.note li {
font-size: 11px;
/*overflow: hidden;*/
color: #666666;
line-height: 20px;
}
.note .uicontrol,
.note .keyword,
.note .menucascade {
font-size: 11px;
color: #666666;
font-weight: bolder;
line-height: 20px;
}
.notespanimage {
display: none;
}
.notetitle,
.notelisttitle,
.dlterm {
font-weight: 700;
}
li .note {
line-height: 28px;
color: #666666;
}
.notespanimage {
display: none;
}
/*只让li中的图片居中*/
p img,
.p img,
li img {
margin-top: 50px;
margin-bottom: 50px;
clear: both;
display: block;
margin-left: auto;
margin-right: auto;
}
.phonemodel{
width: 240px;
}
.multi_phonemodel{
white-space: pre;
text-align: center;
}
.multi_phonemodel img{
width: 240px;
display: inline;
}
ol li img{
position: relative;
left: -10px;
*+left:-16.5px;
}
ol ol li img{
position: relative;
left: -20px;
*+left:-33px;
}
ul li img{
position: relative;
left: -10px;
*+left:-10px;
}
ul ul li img{
position: relative;
left: -20px;
*+left:-20px;
}
ul ol li img{
position: relative;
left: -20px;
*+left:-20px;
}
ol ul li img{
position: relative;
left: -20px;
*+left:-20px;
}
.fignone {
vertical-align: middle;
margin-top: 16px;
margin-bottom: 24px;
padding: 0;
}
.fignone img {
margin: 0;
left: auto;
}
td img {
left: auto;
clear: both;
display: block;
margin: 0;
}
td .figcap {
text-align: left;
}
.row-nocellborder img,
.uicontrol img {
left: auto;
width: 20px;
height: auto;
clear: both;
display: inline;
margin: 0;
}
/*视屏*/
object {
clear: both;
display: block;
margin: auto;
}
/**
* 简单表格
*/
caption {
margin-top: 8pt;
/*图片标题caption*/
text-align: left;
font-weight: 700;
}
table {
width: 99%;
word-wrap: break-word;
border-collapse: collapse;
/*边框合并,看起来变细*/
border-spacing: 0;
border-color: #C0C0C0;
table-layout: fixed;
margin-top: 50px;
margin-bottom: 50px;
color: #1A1A1A;
}
table[isfristele]{
margin-top: 10px;
}
th {
font-weight: bold;
font-size: 15px;
padding: 0px 5px;
vertical-align: middle;
background-color: #E0E0E0;
}
td {
font-size: 15px;
vertical-align: middle;
padding: 0px 5px;
}
/*处理表格内列别左右对齐表头不动的问题*/
th ol {
list-style-position: inside;
margin-left: 0;
}
th ul {
list-style-position: inside;
margin-left: 0;
}
td ol {
list-style-position: inside;
margin-left: 0;
}
td ul {
list-style-position: inside;
margin-left: 0;
}
li p,
li .p {
margin-top: 6px;
padding: 0;
}
td p,
td .p {
margin: 6px 0px 3px;
}
th p,
th .p {
margin: 6px 0px 3px;
}
.figcap {
display: block;
font-weight: 700;
}
/*index页面需要*/
#jd-content1 {
padding: 0 16px 12px;
/*上0 左右16 下12*/
}
#jd-content1 .g-idx a {
display: block;
line-height: 1.2;
padding: 8px;
}
.g-idx li span {
vertical-align: middle;
}
.gd-list>li {
border-bottom: 1px solid #C2C2C2;
}
.gl-img {
vertical-align: middle;
width: 32px;
height: 32px;
margin-right: 2%;
}
.figolDiv{
margin-top: 25px;
margin-bottom: 35px;
width: 100%;
float: left;
}
.figolDiv ol,
.figolDiv ul{
float: left;
width: 47%;
margin-right: 0;
}
.figolDiv ol{
*+width: 44%;
*+margin-left: 0px;
}
.figolDiv ul{
*+width: 44%;
*+margin-left: 0px;
}
.figolDiv ol li{
*+margin-left: 33px;
}
.figolDiv ul li{
*+margin-left: 18px;
}
.figolDiv p,
.figolDiv .fignone{
width: 50%;
float: left;
margin:0 ;
}
.figolDiv p img{
margin-top: 19px;
}
.dropdownAllButtonexpand ,
.dropdownAllButtoncollapse,
.dropdowntitle{
cursor: pointer;
}
.dropdownexpand .dropdowncontext {
display: none;
}
.dropdowncollapsetable {
border: 0;
}
.dropdowncollapsetable .dropdowncontext {
display: none;
}
.dropdowntitle .sectiontitle{
color: #0062cc;
text-decoration: underline;
}
/*兼容IE11*/
@media screen and(-ms-high-contrast:active),(-ms-high-contrast:none){
ol {
margin-left: 33px;
}
ul {
margin-left: 18px;
}
.figolDiv ol{
width: 44%;
margin-left: 0px;
}
.figolDiv ul{
width: 44%;
margin-left: 0px;
}
.figolDiv ol li{
margin-left: 33px;
}
.figolDiv ul li{
margin-left: 18px;
}
}
@media screen and (max-width:750px) {
html,
body,
div,
span,
p,
em,
img,
ol,
ul,
li,
dl,
dt,
dd {
margin-top: 0px;
margin-bottom: 0px;
padding-top: 0px;
padding-bottom: 0px;
outline: none;
/*设置元素轮none为没有轮廓*/
vertical-align: baseline;
font-size: 15px;
word-wrap: break-word;
color: #1A1A1A;
font-family: "汉仪旗黑", "Frutiger Next Com", Arial, "微软雅黑";
}
body{
overflow:visible;
padding: 24px 24px 24px 24px;
}
#jd-divcontent{
overflow:visible;
margin: auto;
width: 100%;
}
/*隐藏Topic标题*/
.dbh-header {
font-size: 24px;
line-height: 1.4em;
color: rgb(0, 153, 204);
display: none;
}
img {
max-width: 100%;
height: auto;
/*vertical-align: text-bottom;*/
vertical-align: baseline;
/*设置网页图片自适应*/
border: 0;
}
/*段落*/
p,
.p {
margin-top: 14px;
line-height: 1.6em;
font-size: 15px;
color: #1A1A1A;
}
/*section*/
h2,
h4 {
margin-top: 40px;
margin-bottom: 0px;
font-size: 18px;
color: #1A1A1A;
line-height: 1.4em;
}
.section p {
font-size: 15px;
color: #1A1A1A;
line-height: 1.6em;
}
h3 {
color: maroon;
}
/*超链接*/
a[href] {
color: #007DFF;
text-decoration: none;
}
.dropdowncontext a[href] {
text-decoration: none;
}
.uicontrol,
.keyword,
.menucascade {
color: #1A1A1A;
font-size: 15px;
font-weight: bolder;
}
h2 .uicontrol,
h4 .uicontrol {
font-size: 18px;
}
/**
* screen
*/
pre {
margin-top: 10px;
margin-left: 0px;
margin-bottom: 10px;
font-family: Arial;
}
.screen,
.codeblock {
margin-top: 12px;
margin-bottom: 10px;
color: #1A1A1A;
padding: 5px;
line-height: 1.6em;
border: 0;
background-color: #DDDDDD;
white-space: pre-line;
font-size: 15px;
}
/*列表*/
ul,
ol {
margin-bottom: 6px;
/*list-style-position: inside;*/
padding-left: 0;
margin-left: 0;
}
ul {
margin-left: 20px;
*+margin-left: 18px;
}
ol {
margin-left: 20px;
*+margin-left: 33px;
}
li ul {
margin-left: 20px;
}
li ol {
margin-left: 20px;
}
ul li {
margin-top: 6px;
list-style-type: disc;
line-height: 1.6em;
font-size: 15px;
}
ol li {
margin-top: 6px;
list-style-type: decimal;
line-height: 1.6em;
font-size: 15px;
}
ol ol li {
list-style-type: lower-alpha;
/**+list-style-type: decimal;*/
}
ul ol li{
margin-top: 6px;
list-style-type: decimal;
line-height: 1.6em;
font-size: 15px;
}
ol ul li{
margin-top: 12px;
list-style-type: disc;
line-height: 1.6em;
font-size: 15px;
}
/*note*/
.note p,
.note .p,
.note ol,
.note span,
.note ul,
.note li {
font-size: 12px;
/*overflow: hidden;*/
color: #666666;
line-height: 1.6em;
}
.note .uicontrol,
.note .keyword,
.note .menucascade {
font-size: 12px;
color: #666666;
font-weight: bolder;
line-height: 20px;
}
.notespanimage {
display: none;
}
.notetitle,
.notelisttitle,
.dlterm {
font-weight: 700;
}
li .note {
line-height: 1.6em;
color: #666666;
}
.notespanimage {
display: none;
}
/*只让li中的图片居中*/
p img,
.p img,
li img {
margin-top: 16px;
margin-bottom: 24px;
}
.phonemodel{
width: 188px;
}
.multi_phonemodel{
white-space: normal;
}
.multi_phonemodel img{
width: 140px;
}
.fignone {
vertical-align: middle;
margin-top: 16px;
margin-bottom: 24px;
padding: 0;
}
.fignone img {
margin: 0;
}
td img {
clear: both;
display: block;
margin: 0;
}
td .figcap {
text-align: left;
}
.row-nocellborder img,
.uicontrol img {
width: 20px;
height: auto;
clear: both;
display: inline;
margin: 0;
}
/*视屏*/
object {
clear: both;
display: block;
margin: auto;
}
/**
* 简单表格
*/
caption {
margin-top: 8pt;
/*图片标题caption*/
text-align: left;
font-weight: 700;
}
table {
width: 99%;
word-wrap: break-word;
border-collapse: collapse;
/*边框合并,看起来变细*/
border-spacing: 0;
border-color: #C0C0C0;
table-layout: fixed;
margin-top: 0;
margin-bottom: 1.0em;
color: #1A1A1A;
}
table[isfristele]{
margin-top: 0px;
}
th {
font-weight: bold;
font-size: 15px;
padding: 0px 5px;
vertical-align: middle;
background-color: #E0E0E0;
}
td {
font-size: 15px;
vertical-align: middle;
padding: 0px 5px;
}
/*处理表格内列别左右对齐表头不动的问题*/
th ol {
list-style-position: inside;
margin-left: 0;
}
th ul {
list-style-position: inside;
margin-left: 0;
}
td ol {
list-style-position: inside;
margin-left: 0;
}
td ul {
list-style-position: inside;
margin-left: 0;
}
.figcap {
display: block;
font-weight: 700;
}
/*index页面需要*/
#jd-content1 {
padding: 0 16px 12px;
/*上0 左右16 下12*/
}
#jd-content1 .g-idx a {
display: block;
line-height: 1.2;
padding: 8px;
}
.g-idx li span {
vertical-align: middle;
}
.gd-list>li {
border-bottom: 1px solid #C2C2C2;
}
.gl-img {
vertical-align: middle;
width: 32px;
height: 32px;
margin-right: 2%;
}
.figolDiv{
width: 100%;
float: left;
}
.figolDiv ol,
.figolDiv ul{
width: 100%;
}
.figolDiv p,
.figolDiv .fignone{
width: 100%;
}
.figolDiv p img{
margin-top: 19px;
}
.dropdowntitle .sectiontitle{
color: #0062cc;
text-decoration:none;
}
}</style><body id="jd-content">
<table class="dbh-header h-fixed">
<tbody>
<tr>
<td class="back"><a href="index.html" id="backLink" class="tap-act"></a></td>
<td class="dbhh-title"><em id="dbhht">计算机电池无法充电</em></td>
</tr>
</tbody>
</table>
<div id="jd-divcontent">
<div id="body1573630883588">
<p id="ZH-CN_TOPIC_0204621793__p2053237135515">如果您的计算机电池无法充电，请您先查看计算机的充电指示灯是否闪烁，屏幕上的电池图标是否变成已连接状态。</p>
<p id="ZH-CN_TOPIC_0204621793__p527972181219">当指示灯出现白色闪烁，且屏幕上的电池图标变为已连接状态<span class="uicontrol" id="ZH-CN_TOPIC_0204621793__uicontrol4832835131914"><img id="ZH-CN_TOPIC_0204621793__image214412911918" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2QzU7DMBCE32XPBTmJ45-cKFAULohKPXGp7NhJLRK72A7QIt4dh6S9rDTSNzO7-wPSnJ8VVFCv786Hm8YiRClCjMIKPkVv1KP7srvTUUMV_ahXoK4aigtzP2fMQGt6vfmOL2KYmKPtEpVKFk-9TtI6P4geqlb0ITkar0U0zu7MZMlKiilGhGdZwee4VxEPyYu5lIiXSjLNsNaUlzhvOFJt0aYpSUoeg_ZLU5aksM6eBjeGy3LBdFbE0U_AVpb-6f2j3ug3w7bhAeayZfH_Z-zNIDq9RznCJGeEFLfTPb9_OMZpMjYBAAA%3D.png" width="27" height="22"></span>，则计算机正在充电中。</p>
<p id="ZH-CN_TOPIC_0204621793__p192350121911">如果充电指示灯不亮，或者为白色常亮（如下图所示）且屏幕上的电池图标显示未连接<span class="uicontrol" id="ZH-CN_TOPIC_0204621793__uicontrol1498054964217"><img id="ZH-CN_TOPIC_0204621793__image135561644124218" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Qy07DMBBF_2XWpRqHdOxkRVFRywax6L4ysZ2aJnbl2ECL-HcckrK80rmPmW94s9dnBTXs1g_X413jEDlHFBwW8CE7qzb-0-0vZw11DEkvQP1ruL8xj1PGBBjb6aev-CL7kTm7NlO5ZPbs1lk6H3rZQW1kN2RHE7SM1ru9HS1sxUteIlWMrWiKe5XxmL0KFZZkEMk0GVGCmCiKRpA0xFmFOTkNOsxNLEvpvLv0Pg23cYNtnYwpjIA_tZtIid63RrCtr2Aqm4f_PeNge9nqAxa5txBE5XK85-cXrgpx_jYBAAA%3D.png" width="27" height="27"></span>，则计算机未在充电状态。请您根据以下情况，进行检查。</p>
<p id="ZH-CN_TOPIC_0204621793__p991118344229"><img id="ZH-CN_TOPIC_0204621793__image1991143482210" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2QTVODMBCG_8ueqy40JMBJtHXw4njowVtngQTiQKghqNTxvxuE9vjOPO_H7g8U-vxcQQp5dn9ubkqDKARiLGADn9Tqatd_mcN0kpA6O8oNVFcN2wvzsGQsgNKt3H-7F-pm5v1Ue8qXrJ4889L0tqMWUkXt4B2lleR0bw56tgSRYIIhTwJkyRL3Sq7xXiWwlDxCXmw5KxATrjBRFYWRIsnL2CePg7RrU-Almd5MXT8Ol3GDrg250c7AU_62303SuLrJHj_uQljK1uH_zzjqjmp5xBAZD2POo9v5nt8_CF4R_zYBAAA%3D.jpg" height="264" width="525"></p>
<div class="note" id="ZH-CN_TOPIC_0204621793__note1588013538484">
<span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Py27CMBBF_2XWUDlgYyerUtEKpKrKAnU_xHaw5NiV7YRCxb_jKKGLWVzp3Mf8wcncDhIq2G9fb-dl4wjhnBDBYQEDWiN3_uKO1x8FVQq9WoD817B-Mm9TxgRoY9X7b_rCbmTi0GYql8ye_TZL50OHFiqNNmZHExQm493RjJaCccop2ZRFwdkUV2M6Z29DtM6nOJecriUTKy1LKoU4EcpKscrJfVRhbiqyROfdtfN9fI6LpnWY-jACn9_DR40Htgtdi7S2MJXNw03j3dL5pF7GF-4PqNj2XSkBAAA%3D.svg"></span>
<p id="ZH-CN_TOPIC_0204621793__p1187912535486">如果您无法在任务栏中找到电池图标，请您点击<a href="https://consumer.huawei.com/cn/support/how-to/detail-newbie-guide/zh-cn00695786/" target="_blank" rel="noopener noreferrer">计算机任务栏找不到电池图标</a>查询相关解决方案。</p>
</div>
<div class="section2" id="ZH-CN_TOPIC_0204621793__section5414639121314">
<h2 class="sectiontitle">如果充电指示灯没有闪烁且电池图标并未变成连接状态</h2>
</div>
<ul id="ZH-CN_TOPIC_0204621793__ul780518312103">
<li id="ZH-CN_TOPIC_0204621793__li1093674215149"><strong id="ZH-CN_TOPIC_0204621793__b093654212143">检查电源</strong><strong id="ZH-CN_TOPIC_0204621793__b163701552577">插座</strong><p id="ZH-CN_TOPIC_0204621793__p174719433143">您可以尝试插入其他电子设备以检查插座能否正常通电。如果电源适配器连接的是插线板，请您尝试将适配器直接插入墙上插座；</p> </li>
<li id="ZH-CN_TOPIC_0204621793__li117941921611"><strong id="ZH-CN_TOPIC_0204621793__b12744147175715">检查电源适配器</strong><p id="ZH-CN_TOPIC_0204621793__p2915121061616">请检查电源适配器、充电线接口连接是否正确。如果您可以借到同款官方电源适配器及充电线，可尝试用它们为您的计算机充电，如果能够正常充电，则说明您的电源适配器或充电线可能出现问题，请您及时维修或购买相应备件。</p> </li>
</ul>
<p id="ZH-CN_TOPIC_0204621793__p1828919131319"><img id="ZH-CN_TOPIC_0204621793__image12315779128" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2QXW-CMBSG_0tvdfMUa1u5UoMJ28WyZNybA1RsAi2hxU2X_fe1A3f5Js_7cc43KfX9pSYpyfe7--WpMgBCAEhBluSKra4z-2mKW69I6odRLUn9r8n6wRymjAk461Ydv_wbdpHpTROoUDJ78n2Qxg4dtiQ9Y-uCoxoUem1NoaOFbgQTDPiWAudT3Dv6S_AiAyo2ybqWtGawhbIUSgJjFU2w4jLOGZ0a5iYaJBprbp0d3WOc041BPw4RyF4_VvTg-rzIjqtMLshUNg__e8ZJd9ioEyTAeCI558_xnp9f2ZlXLDYBAAA%3D.png"></p>
<div class="note" id="ZH-CN_TOPIC_0204621793__note1420151919135">
<span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Py27CMBBF_2XWUDlgYyerUtEKpKrKAnU_xHaw5NiV7YRCxb_jKKGLWVzp3Mf8wcncDhIq2G9fb-dl4wjhnBDBYQEDWiN3_uKO1x8FVQq9WoD817B-Mm9TxgRoY9X7b_rCbmTi0GYql8ye_TZL50OHFiqNNmZHExQm493RjJaCccop2ZRFwdkUV2M6Z29DtM6nOJecriUTKy1LKoU4EcpKscrJfVRhbiqyROfdtfN9fI6LpnWY-jACn9_DR40Htgtdi7S2MJXNw03j3dL5pF7GF-4PqNj2XSkBAAA%3D.svg"></span>
<p id="ZH-CN_TOPIC_0204621793__p19315177171220">部分使用 USB-C 电源接口的产品，请注意连接带电源标识接口，避免连接非USB-C 电源接口导致无法充电。</p>
</div>
<p id="ZH-CN_TOPIC_0204621793__p88793111194">如果以上方法仍无法解决您的问题，请提前备份好数据，携带购机凭证和计算机到附近的<a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a>检测维修。</p>
<div class="section2" id="ZH-CN_TOPIC_0204621793__section1544181212184">
<h2 class="sectiontitle">如果充电指示灯闪烁但电池图标并未变成连接状态</h2>
</div>
<ul id="ZH-CN_TOPIC_0204621793__ul1571125314109">
<li id="ZH-CN_TOPIC_0204621793__li57111531103"><strong id="ZH-CN_TOPIC_0204621793__b136490541576">检查电源适配器是否为原装且完好</strong></li>
</ul>
<p id="ZH-CN_TOPIC_0204621793__p206496549711">使用非原装或损坏的充电器可能会导致计算机无法充电，甚至损坏计算机，存在安全隐患。建议您使用原装且完好的电源适配器，充电效果最好；</p>
<ul id="ZH-CN_TOPIC_0204621793__ul677123911118">
<li id="ZH-CN_TOPIC_0204621793__li4771339111114"><strong id="ZH-CN_TOPIC_0204621793__b136490548717">确认是否是在大功耗场景下使用计算机</strong></li>
</ul>
<p id="ZH-CN_TOPIC_0204621793__p565085417716">在玩游戏、看视频等大功耗场景下，可能会出现充电时间延长，甚至充电状态下电量减少的现象。建议您关闭大功耗软件，再查看充电是否正常；</p>
<ul id="ZH-CN_TOPIC_0204621793__ul58959415113">
<li id="ZH-CN_TOPIC_0204621793__li189584141111"><strong id="ZH-CN_TOPIC_0204621793__b1065013541710">尝试强制关机</strong></li>
</ul>
<p id="ZH-CN_TOPIC_0204621793__p14650145415714">可能是偶然系统故障导致计算机无法充电，可通过长按电源键 10 秒强制关机，然后插拔一次电源适配器重新激活计算机充电系统。</p>
<div class="note" id="ZH-CN_TOPIC_0204621793__note1489141619213">
<span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Py27CMBBF_2XWUDlgYyerUtEKpKrKAnU_xHaw5NiV7YRCxb_jKKGLWVzp3Mf8wcncDhIq2G9fb-dl4wjhnBDBYQEDWiN3_uKO1x8FVQq9WoD817B-Mm9TxgRoY9X7b_rCbmTi0GYql8ye_TZL50OHFiqNNmZHExQm493RjJaCccop2ZRFwdkUV2M6Z29DtM6nOJecriUTKy1LKoU4EcpKscrJfVRhbiqyROfdtfN9fI6LpnWY-jACn9_DR40Htgtdi7S2MJXNw03j3dL5pF7GF-4PqNj2XSkBAAA%3D.svg"></span>
<p id="ZH-CN_TOPIC_0204621793__p448991692120">强制关机前，请先保存好相关数据。</p>
</div>
<p id="ZH-CN_TOPIC_0204621793__p1274416304273">如果以上方法均无法解决您的问题，这可能是因为计算机电池出现故障，请勿自行更换。建议您提前备份好数据，携带购机凭证和计算机前往附近的<a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a>检测维修。</p>
<p id="ZH-CN_TOPIC_0204621793__p956034112911"></p>
<div class="section2" id="ZH-CN_TOPIC_0204621793__section1146625519453">
<h2 class="sectiontitle">如果电池图标变为连接状态，但指示灯并未闪烁</h2>
</div>
<ul id="ZH-CN_TOPIC_0204621793__ul933410915464">
<li id="ZH-CN_TOPIC_0204621793__li1133549134613"><strong id="ZH-CN_TOPIC_0204621793__b19393204419496">检查是否设置了特殊的充电模式</strong></li>
</ul>
<p id="ZH-CN_TOPIC_0204621793__p14183949115016">如果您在“华为电脑管家”中的“电池安全管理功能”设置了<span class="uicontrol" id="ZH-CN_TOPIC_0204621793__uicontrol1024818441596">家用模式</span>或<span class="uicontrol" id="ZH-CN_TOPIC_0204621793__uicontrol95754955913">办公模式</span>，则均有可能会出现计算机连接充电器充电，状态栏电池图标显示已接通电源，但充电指示灯不亮、电池图标没有充电动画，且使用后电池电量下降的情况。</p>
<p id="ZH-CN_TOPIC_0204621793__p1087614456114">您可以通过调整充电模式或关闭电池安全管理功能来解决此问题，具体操作请点击参考<a href="https://consumer.huawei.com/cn/support/how-to/detail-newbie-guide/zh-cn00752797/" target="_blank" rel="noopener noreferrer">计算机连接充电器充电，电池界面显示正在放电，电量下降</a>；</p>
<ul id="ZH-CN_TOPIC_0204621793__ul129511045141113">
<li id="ZH-CN_TOPIC_0204621793__li1095164551119">这种情况也可能是<strong id="ZH-CN_TOPIC_0204621793__b973818592508">充电指示灯出现损坏</strong>，建议您携带购机凭证及计算机前往附近的<a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a>进行检修。</li>
</ul>
<p id="ZH-CN_TOPIC_0204621793__p14700068275"></p>
<div class="section2" id="ZH-CN_TOPIC_0204621793__section6122442105520">
<h2 class="sectiontitle">电池属于易耗品，为延长电池使用寿命，请您在日常充电时，注意以下事项：</h2>
</div>
<ul id="ZH-CN_TOPIC_0204621793__ul11559457184216">
<li id="ZH-CN_TOPIC_0204621793__li1715311614318">请您在0°C ~ 40°C的环境中为计算机充电，低于或高于此温度范围，计算机均无法正常充电；</li>
<li id="ZH-CN_TOPIC_0204621793__li4399156144316">计算机充电时间会随温度条件和电池使用状况而变化；</li>
<li id="ZH-CN_TOPIC_0204621793__li185591257184215">计算机长时间工作和充电时，可能会表面发热，这属于正常现象。感觉发烫时，请关闭部分功能并停止充电。</li>
</ul>
</div>
<div></div>
<div class="hrcopyright">
<center>
<div class="hwcopyright"></div>
</center>
</div>
</div>
</body>
