The HUAWEI FreeBuds series earphones are not level when placed in the charging case
Applicable products: HUAWEI FreeBuds 5i,HUAWEI FreeBuds SE 3,HUAWEI FreeBuds 6i,HUAWEI FreeBuds Pro 3,HUAWEI FreeBuds Pro 2,HUAWEI FreeBuds SE 2,HUAWEI FreeBuds SE,HUAWEI FreeArc,HUAWEI FreeBuds 5,HUAWEI FreeBuds 3 Wired Charging Case,HUAWEI FreeBuds Pro 4,HUAWEI FreeBuds 3,HUAWEI FreeBuds Pro,HUAWEI FreeClip
Applicable products:
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The HUAWEI FreeBuds series earphones are not level when placed in the charging case

The earphones are attached into the slots in the charging case using magnets. If the earphones cannot be attached in place, check whether there are foreign objects in the charging case. You can also try removing the earphones from the charging case and placing them back inside to see if this resolves the issue. The earphones not being completely level in the charging case will not affect charging.

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