HUAWEI Care
More Care, Less Worries

Official
Warranty
Original
Spare Parts
Quality
Assurance
HUAWEI Care –Extended Warranty for Phone and Tablet
Now, expand your warranty period up to extra 1 or 2 years and enjoy free repairs with genuine spare parts and certified engineers over all our service network in Egypt.
  • (1) Repair with 100% genuine spare parts
  • (2) Service quality guaranteed
  • (3) HUAWEI One-stop service, easy to claim & repair

Purchase with New Device
Participating Products

HUAWEI Care –Extended Warranty for MateBook
Extend the life time of your device with more 1 year with low free and high benefit.
  • (1) Repair with 100% genuine spare parts
  • (2) Service quality guaranteed
  • (3) HUAWEI One-stop service, easy to claim & repair

Purchase with New Device
Participating Products

HUAWEI Care –Extended Warranty for FreeBuds
Considerate protection of your new TWS earphone
Expand your warranty period with additional 6 or 12 or 24 months with free repair.

Purchase with New Device
Participating Products

HUAWEI Care –Extended Warranty for Wearable
Add An extra warranty period to the Original warranty and repair your device for free for longer period.
Expand your warranty period with additional 6 or 12 or 24 Months.

Purchase with New Device
Participating Products

HUAWEI Care - Extended Warranty for Monitor
1. HUAWEI Care - Extended Warranty for Monitor, it provides you with an extra 1 or 2 additional years for your device's warranty period.
2. The Extra Warranty years will start from the last day of the device's basic warranty.
3. The prices of the service are different based on the model.

Purchase with New Device
Participating Products

How to Purchase?

HUAWEI Care can be bought from the following locations:

1- For all HUAWEI care products you can buy With the new device through authorized sales shops.


2- For Extended Warranty products only, you can repurchase it within 10 months after purchasing the Phone ,Tablet , MateBook ,Freebuds or wearable devices under certain conditions.

Query & Claims

For any information, kindly contact us via our online Support Chat

Chat now

Chat now

or through the Live chat from My HUAWEI App.

You also can make a claim request by visiting one of our HUAWEI Customer Service Centers

Check for Nearest Service Center
Check for Nearest Service Center
Frequently Asked Questions
Q1 – Why I Should Purchase HUAWEI Extended Warranty?
Repairing of devices after warranty expiry via third part suppliers is inconvenient and with a non-Original Spare parts so, having such service guarantees original parts usage and high quality repair experience
Q2 – What is the difference between official HUAWEI extended warranty and other provided by suppliers?
Registered service on HUAWEI database and can be used across all the country service centers
Q3 – When should I buy this extended warranty?
The Service can be acquired at the time of purchasing the new device or within 10 months from the date of purchase
Q4 – Who can purchase HUAWEI extended warranty?
Anybody as long as mobile parameters are available with him/her [SN-IMEI]
Q5 – Can I purchase the Extended Warranty twice?
NO, you cannot buy the Extended Warranty twice. [it is one time purchase]
Q6 – Does Extended Warranty covers Accessories and non Built-in Batteries?
NO, extended warranty doesn’t cover separable batteries and cables and adaptors or hands-free
Q7 – Can I have a warranty if my device’s screen cracks or liquid is injected into my device after purchasing HUAWEI Extended Warranty?
NO, Extended Warranty is applicable only to non-man-made damages that occur during the normal use of the product. Therefore, broken and liquid injected can’t be repaired free of charge
Q8 – Can I return the purchased extended warranty?
NO, Extended warranty can’t be returned as a single product
Q9 – Does it valid to Purchase extended warranty for non-Egypt warranty device?
NO, Extended warranty purchasing not valid for overseas devices
Q10 – From where can I purchase HUAWEI extended warranty?
HUAWEI authorized service centers and\or HUAWEI authorized sales points
Q11 – How can I check my warranty extension status?
Via any Authorized service center in addition to official website and official My HUAWEI App.
Q12 – Can I purchase the Extended Warranty if my device is already out of warranty?
NO, you cannot buy the Extended Warranty if the standard warranty of your device has already expired.

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Click to view terms and conditions of HUAWEI Care