Battery Purchase

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  • 1. Battery Replacement event for smartphone is valid at all HUAWEI Authorized Service Centres.

  • 2. Under this Battery Replacement promotion, customers are entitled to replace the battery of selected HUAWEI device models at the selected HUAWEI Authorized Service Centres during the Campaign Period. Please search for your device on the list of eligible models and price list. The stock of battery is subject to availability and on a first-come-first-served basis.

  • 3. The Battery Replacement promotion is only applicable to battery replacement, excluding other repair or maintenance services (which will be separately quoted by ASC).

  • 4. The price of RM99/RM199 under this promotion is inclusive of both price for the battery and labour charge for battery replacement.

  • 5. The replaced battery is entitled to an additional 90 days warranty starting from the collection date. The warranty does not cover damage resulting from mishandling/human induced damage.

  • HUAWEI Battery Replacement (HUAWEI Consumer Website)

  • 6. Each purchase of “Battery Replacement” product from the HUAWEI Consumer Website is valid for a period of 181 days from the date of purchase.

  • 7. If the purchased product from (HUAWEI Official Website) is not claimed within the 181-day validity period, please contact HUAWEI Support for processing of payment refund. Depending on the payment method, supporting documents may be required by the payment operator in order to initiate the refund process.


  • 8. By participating in this Campaign, customer hereby agrees and provides consent to HUAWEI, its affiliates, and the ASC(s) to the use of any personal data as provided by the customer for the purpose of participation in Campaign in line with the applicable personal data protection laws and regulations, to the extent that any personal data provided shall only be processed and be used by HUAWEI and the ASC(s) for lawful purposes directly related to the running of this Campaign and in line with HUAWEI's Privacy Policy stated at

  • 9. Customer shall back up his/her data and remove any confidential, proprietary, or personal information from his/her device before sending in his/her device to ASC for the upgrade. HUAWEI is not responsible for the damage or loss of any programs, data, or removable storage media in the device.

  • 10. If customers are discovered to be using or have used improper means to participate in this Campaign, HUAWEI reserves the right to cancel the eligibility of the customer without notice.

  • 11. By participating in this Campaign, customers are deemed to have reviewed, read and accepted these Terms and Conditions.

  • 12. Devices purchased from unauthorized channels are not eligible to participate in this Campaign.

  • 13. This Campaign and the Terms and Conditions herein shall be governed by the laws of Malaysia.

  • 14. For more details, please contact us through Hotline 1800-22-0086 or through the live chat.

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