HUAWEI VIP Service

Premium services right at your fingertips

Premium Service is exclusively available for the following eligible HUAWEI product.

matex

HUAWEI P40 | HUAWEI P40 Pro

  • 1 year warranty
  • 1-time screen replacement within first 1-month of purchase**
  • Free 1 time screen protector during HUAWEI Service Day
  • VIP Hotline Service - 1800 22 0086
  • Free Door-to-Door Pick Up and Delivery Service.
matex

HUAWEI Mate Xs

  • Free Door-to-Door Pick Up and Delivery Service.
  • 1-year warranty
  • 1-time screen replacement within first 3-month of purchase*
  • VIP Hotline Service - 1800 22 0086
  • Repairing Service is only applicable in HUAWEI Customer Service Center KL Eco City, KL
mate30

HUAWEI Mate 30 | HUAWEI Mate 30 Pro

  • Free Door-to-Door Pick Up and Delivery Service.
  • 2-year warranty
  • 1-time screen replacement within first 1-month of purchase*
  • VIP Hotline Service - 1800 22 0086
  • Priority Service at Customer Service Centre.
p30

HUAWEI P30 | HUAWEI P30 Pro

  • Free Door-to-Door Pick Up and Delivery Service.
  • 1 month LCD warranty upon POP (1x replacement).*
  • Hotline Service - 1800 22 0086
  • Priority Service at Customer Service Centre.
mate20-pro

HUAWEI Mate 20 | HUAWEI Mate 20 Pro |
HUAWEI Mate 20 X

  • Free Door-to-Door Pick Up and Delivery Service.
  • 1 month LCD warranty upon POP (1x replacement).*
  • Hotline Service - 1800 22 0086
  • Priority Service at Customer Service Centre.
* 1. Applicable to LCD crack only, any other issues are not entitled for LCD warranty.
** 2. Applicable to LCD crack only. Replace the screen for just RM60.