* 1. One-to-one exchange policy is only applicable if the followings criterion are met
i. The product purchased from Huawei Authorized Dealer.
ii. The product must be a local set (original shipping country - Malaysia and IMEI must match with database).
iii. The product is accompanied with the original receipt/proof of purchase within 12 month from the purchase date.
iv. All 1 to 1 exchange is only rendered for Hardware Issues.
** 2. Applicable to LCD crack only, any other issues are not entitled for LCD warranty.