Smart Screen Onsite Service User Agreement

Last update: May 2021

The following clauses are legally binding agreements between you and Huawei Tech. Investment Saudi Arabia Co., Ltd. This Agreement establishes your rights and legal liabilities when using the Smart Screen Onsite Service application (hereinafter collectively referred to as the "Service"). In this Agreement, "You" means any individual who uses and accesses the Smart Screen Onsite Service.

Please read and fully understand the terms and conditions of this Agreement, especially those related to exemption or limitation of liability, application of laws, and dispute resolution. Important contents, such as exemption or limitation of liability clauses, will be highlighted in bold and should be read. If you do not accept all the terms of this Agreement, you are requested to stop using this Service. Your usage to this service will be deemed to be your agreement to be bound by this Agreement.

1. Requirements for Using the Service

You expressly represent and warrant that you have the appropriate legal rights to execute and perform this Agreement; Your execution and performance of this Agreement will not conflict with or result in a breach of any other agreement you are required to perform. Once you agree to and accept this Agreement, this Agreement shall be binding upon you and enforceable when necessary.

2. About the Service

(1) Basic services and functions

Smart screen on-site service: Users who have purchased Huawei smart screen products can call Huawei's after-sales service hotline or submit an on-site service application on Huawei's official website. After the service is accepted, Huawei will arrange service engineers to provide on-site service.This software provides services for Huawei terminal consumers in Kingdom of Saudi Arabia.

(2) Availability

With this service, you do not need to register and log in to your Huawei ID to place an order with one click.

Huawei always adheres to the principle of consumer first. However, due to objective reasons, Huawei cannot guarantee that all services will run properly or be free from defects at any time. The Service may not be available in certain countries or regions due to the lack of the necessary environment and conditions for the provision of the Service. For example, online mail-in and appointment-to-store services may not function properly in some countries and regions. Huawei has the right to modify, delete, restrict, block access, and stop providing some or all of the Services without notice, based on its reasonable consideration and choice.

3. Privacy Statement

(1) Privacy and data collection

To provide you with more stable services and ensure your transaction security, Huawei will collect and process your personal information in accordance with the privacy statement of this service.

4. Intellectual Property Claims

Service application software and contents provided by Huawei during the application service process (including but not limited to web pages, text, images, audio, video, and commercial logos) The intellectual property rights of are owned by Huawei and its affiliates. The above intellectual property rights are protected by law. You promise not to use or create related content or derivative works in any form without the written permission of Huawei or the relevant rights holders.

5. Exemption Clauses

Huawei makes no representations or warranties, express or implied, including but not limited to merchantability, commercial ability, specific use, or non-infringement of any rights. Huawei makes no warranties in the following situations:

(1) The Service will meet your specific needs;

(2) The Service will be provided uninterrupted, timely, safe, or free from defects;

(3) Any information obtained by you during the use of the Service is accurate or reliable;

((4) Any defects or errors in the software that is part of the Service will be corrected.

Huawei cannot guarantee that all services will work properly or be free from defects at any time and in any country or region. The Service may not be available in certain countries or regions due to the lack of the necessary environment and conditions for the provision of the Service. Huawei has the right to modify, delete, or stop providing all or any part of the Services based on its reasonable consideration and choice.

Huawei has no control over your network operator and cannot provide any guarantee regarding the network coverage, availability, or quality of service provided by your network operator. You bear the risks of all content and other materials downloaded, obtained or accessed through the Service, as well as the risks of device and data damage and content loss caused by your use of the Service or third-party services. When using the Service, you shall comply with all relevant laws and regulations.

6. Termination and Change

In the event that the Service has to be terminated or changed due to the enactment or amendment of laws, binding regulations issued by relevant departments, or changes in Huawei's business direction, Huawei will notify the user through service announcements or short messages

Huawei reserves the right to amend this Agreement from time to time and replace the original Agreement in light of changes in national laws and regulations and business operation requirements. Users can log in to view the latest protocols at any time. Users are obligated to follow and read the latest version of the Agreement and website announcements from time to time. If the user does not agree to the updated agreement, the user shall immediately stop accepting the service. If the user continues to use it, it is deemed that the user agrees to the updated agreement.

7. Liability for breach of contract

You promise not to use the Service App to violate national laws and regulations or violate the legal rights of third parties. If you cause losses to Huawei due to violations of national laws and regulations or this Agreement, you shall indemnify Huawei for any losses incurred and eliminate the impact.

In any case, Huawei's total liability for breach of contract under this Agreement shall not exceed the total amount of service fees Huawei receives from you for providing this service.

8. Force Majeure

Huawei and its employees, agents, or subcontractors shall not be liable for the consequences of failure to perform, delay in performance, or performance of any other obligations under this Agreement resulting from events beyond their reasonable control. Force majeure events include but are not limited to:

(1) Natural disasters, such as typhoons, earthquakes, floods, and hailstorms;

(2) Governmental acts. such as expropriation, expropriation, amendment and enactment of laws;

(3) Abnormal social events. such as war, strike, riot;

(4) Service interruption caused by computer virus or hacker attack, Internet, communication line, etc.;

If the event of force majeure continues, Huawei has the right to suspend performance of any of its obligations under this Agreement and to continue performance after a certain buffer period. Huawei will make reasonable efforts to end the Force Majeure event or find a solution so that Huawei can still fulfill Huawei's obligations even if the Force Majeure event continues.

9. Applicable law and jurisdiction

This Agreement shall be interpreted and governed by the laws of the Kingdom of Saudi Arabia without regard to conflicts of laws.

In case of any dispute arising from the contents of this Agreement or its execution, both parties shall try their best to resolve it through friendly negotiation. If negotiation fails, either party may bring a lawsuit to the competent court in Riyadh.

10. Others

You shall comply with all applicable laws in the performance of this Agreement.

If any part of this Agreement is deemed to be invalid for any reason, such invalidity shall not affect the validity of other provisions.

Huawei Device Co., Ltd. has the right to assign any rights or obligations under this Agreement.

All headings in this Agreement are for ease of reading only and do not affect the meaning or interpretation of any part of this Service Agreement.

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