If you did not receive virtual commodities within three hours after the top-up, it could be the network delay. We recommend that you log out of the game and log in later to check it again.

If you do not receive virtual commodities after multiple logins, please provide the following mandatory information, and our customer service will help you:

*Login ID:

*Game name:

*Game ID:

*Order ID:

*Contact information (email/phone):

*Problem description: