• 1. Back up your device data

    Your device data will be deleted before the repair starts. Back up your personal data in advance, and reset your device to factory settings.

    How do I back up data?

  • 2. Make an appointment in advance

    Make an appointment through HUAWEI support website or Support App.

  • 3. Visit service center for repair

    Schedule an appointment and bring your device to the service center on time.

  • 4. Repair

    The service center will provide efficient and high quality repair service.

You can also try the following: