Why can't my phone power on after its battery is replaced?
Applicable products:
Tablet,Smartphone
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| Why can't my phone power on after its battery is replaced? |
Problem:
After the battery is replaced by a non-Huawei authorized service center, the phone does not power on.
Cause:
For safety reasons, if your phone detects a non-official battery, it stops running properly or does not power on.
Solution:
Take your device and the proof of purchase to an authorized Huawei Customer Service Center to have an official battery installed.
Thanks for your feedback.