My phone still consumes mobile data when connected to a Wi-Fi network

Applicable products: Smartphone
My phone still consumes mobile data when connected to a Wi-Fi network

You may have enabled Wi-Fi+ so that your phone switches to mobile data if the Wi-Fi network lags.

If you have enabled Wi-Fi+, your phone will simultaneously connect to both Wi-Fi and mobile networks, and switch to the one with better stability. If your phone detects that the Wi-Fi network stutters, it will switch to the mobile network, so that your phone still consumes mobile data even if it is connected to the Wi-Fi network.

To disable Wi-Fi+, go to Settings, search for and access Wi-Fi+, and disable it.

Some third-party apps are designed to consume mobile data even with Wi-Fi connected.

Some third-party apps, such as online banking apps, may still consume mobile data even if they are connected to a Wi-Fi network. This issue occurs on all Android phones and cannot be resolved by changing the settings on your phone.

Such apps usually do not consume much mobile data. If your phone has connected to a Wi-Fi network, you can disable Mobile data by performing the following: Swipe down from the status bar on the top to show the shortcuts menu, and disable Mobile data.

Network speed boost is enabled on your phone (which is running EMUI 10.0/Magic UI 3.0 or a later version).

If Network speed boost is enabled for some apps, they will use Wi-Fi and mobile networks at the same time to ensure a stable performance, which can consume mobile data. To disable this feature, go to Settings > Mobile network > Network speed boost, and toggle the switch off.

Helpful or not?
Thanks for your feedback.