HUAWEI Sound Joy fails to update
Applicable products:
HUAWEI Sound Joy
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HUAWEI Sound Joy fails to update |
Problem:
When HUAWEI Sound Joy is updated, the AI Life app displays a message indicating that the update has failed, but the speaker still blinks green.
Cause:
The update fails in the AI Life app, but the speaker remains in the update process.
Solution:
Press and hold the Power button for 15 seconds to forcibly restart the speaker, and try again. During the update, do not disconnect the Bluetooth connection or exit the AI Life app.
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