What to do in the case of Splash Screen and Blurred Screen?
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If your phone has a Splash Screen or Blurred Screen, please try the following methods:</p> <p id="EN-GB_TOPIC_0176685484__p16518142216145"></p> <p id="EN-GB_TOPIC_0176685484__p1451832231419">1. You can restart the phone and check the screen by running the same app.</p> <p id="EN-GB_TOPIC_0176685484__p55181422141414">2. If the issue still persists, you can open another app to check the screen.</p> <p id="EN-GB_TOPIC_0176685484__p251812261416">3. If other apps are running normally, the problem could be caused by this particular app. Please re-install from the Huawei AppGallery or Google Play Store. If the issue still persists, please contact the third-party app operator.</p> <p id="EN-GB_TOPIC_0176685484__p16518122111411">4. If the Splash Screen or Blurred Screen aren’t caused by all of the above scenarios, please back up your data and bring the phone to the nearby Huawei Customer Service Center for diagnosis with the Proof of Purchase.</p> </div> <div></div> <div class="hrcopyright"> <center> <div class="hwcopyright"></div> </center> </div> </div> </body></div>

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