Introduction of Registered Country/Region and Service Country/Region
1. What is the different of “Registered Country/Region” and “Service Country/Region”?
a. Registered Country/Region: When doing the HUAWEI ID registration, user have to choose the Country/Region that they permanent stay in as “Registered Country/Region”. Product choice and promotion campaign may vary in different country/region, especially for product as the following: Huawei Mobile Cloud, Huawei Member Center, Huawei Browser, Huawei Assistant, Huawei Pay, Huawei Points and etc. Users unable to change the registered country/region once completed the HUAWEI ID registration.
b. Service Country/Region: If users would like to use or see the content under another country/region due to some important reason, they can change via“service/region”. Please take note that not all of the HUAWEI apps is able to do this changes. For more details, kindly refer to the list as below:
Product |
Related with HUAWEI ID “Registered Country/Region” |
Able/Unable to change the Service Country (Y or N) |
Steps (If able to change the Service Country) |
Remarks |
HUAWEI ID |
Y |
N |
N/A |
N/A |
HUAWEI AppGallery |
Y |
Y |
[AppGallery] Main Page > Click [Me] > Click [Settings] > Click [Country/Region] > Select the Region |
Before continuing, Please: 1. Use up your balance and HUAWEI Points. 2. To ensure uninterrupted access to services you have activated, please avoid changing your country/region frequently. You will be unable to change region/region if you reach maximum of 20 times in a 90 days period. |
HUAWEI Themes |
Y |
Y |
[Themes] Main Page > Click [Me] > Click [Settings] > Click [Country/Region] > Select the Region |
Before continuing, Please: 1. Use up your balance and HUAWEI Points. To ensure uninterrupted access to services you have activated, please avoid changing your country/region frequently. You will be unable to change region/region if you reach maximum of 20 times in a 90 days period. |
HUAWEI Mobile Cloud |
Y |
N |
[AppGallery] Main Page > Click [Me] > Click [Settings] > Click [Country/Region] > Select the Region |
[Service Country/region] must match with [Registered Country/region]. |
HUAWEI Member Center |
Y |
Y |
[AppGallery] Main Page > Click [Me] > Click [Settings] > Click [Country/Region] > Select the Region |
[Service Country/region] must match with [Registered Country/region]. |
HUAWEI Browser |
N |
N |
N/A |
By changing the country in Setting [System > Language & input > country/region] to browse different contents of different country/region. |
HUAWEI Smart Assistant |
Login or without login both still can use the product |
Y |
[AppGallery] Main Page > Click [Me] > Click [Settings] > Click [Country/Region] > Select the Region |
When users login to HUAWEI ID: HUAWEI Assistant News is controlled by AppGallery Service country. If users dint login to HUAWEI ID: Allocate the content by detect the sim card country. If users dint login to HUAWEI ID and without insert sim card: Allocate the content by IP address. |
Push |
Y |
Y |
[AppGallery] Main Page > Click [Me] > Click [Settings] > Click [Country/Region] > Select the Region
[THEMES] Main Page > Click [Me] > Click [Settings] > Click [Country/Region] > Select the Region |
1. Before continuing, use up balance and HUAWEI Points otherwise unable to change service country. 2. If user’s service country more than one, we can target specified or all service country for PUSH. |
HUAWEI Points |
Y |
Y |
Before continuing, use up balance and HUAWEI Points otherwise unable to change service country. |
|
HUAWEI In-app purchase (Credit/Debit Card) |
Y |
Y |
1. Before continuing, use up balance and HUAWEI Points otherwise unable to change service country. 2. Bind with Local Bank/Credit card and make transaction. 3.If a user adds a bank card, the number of service location switch times of the user is limited. |
|
HUAWEI In-app purchase (DCB) |
Y |
Y |
1. Before continuing, use up balance and HUAWEI Points otherwise unable to change service country. 2. Ensure the phone credit with sufficient balance and do not authorize 3rd party access bind your phone number. |
|
HUAWEI Wallet |
Y |
Y |
AppGallery] Main Page > Click [Me] > Click [Settings] > Click [Country/Region] > Select the Region |
[Service Country/region] must match with [Registered Country/region]. |
HUAWEI Music |
Y |
N |
N/A |
N/A |
HUAWEI Video |
Login:Can view all content and subscribe content. Without Login: Only can view free content. |
under HUAWEI Video version 8.9.30.361: Y. Other:N |
N/A |
N/A |
HUAWEI Reader |
Login: Can view all content and subscribe content. Without Login: Only can view free content. |
Y |
[AppGallery] Main Page > Click [Me] > Click [Settings] > Click [Country/Region] > Select the Region |
Before continuing, Please: 1. Use up your balance and HUAWEI Points. To ensure uninterrupted access to services you have activated, please avoid changing your country/region frequently. You will be unable to change region/region if you reach maximum of 20 times in a 90 days period. |
2. How to choose the country/region when register the HUAWEI ID?
Click [Setting] > Click [Login in to HUAWEI ID] > Click [Register] > Click [Select Country/Region] > Choose the correct [Country/Region]
3. How to find out users’HUAWEI ID register Country/Region?
Click [Settings] > Click [HUAWEI ID] > Click [Settings] > Click [About],Huawei ID notice.