How do I restore a HUAWEI router to its factory settings

Applicable products： HUAWEI Router WS318n，HUAWEI WiFi WS5200 NEW，HUAWEI WiFi Q2(1 Base + 2 Satellites)，HUAWEI WiFi Mesh 7，HUAWEI WiFi AX2 NEW(（ws7001-22）、（ws7001-32）)，HUAWEI WiFi Mesh 3，HUAWEI WiFi Q2(3 Pack﹒Hybrid)，HUAWEI WiFi AX3，HUAWEI Router A1，HONOR Router 3，HUAWEI WiFi AX2，HUAWEI WiFi WS5200，HUAWEI WiFi Q2﹒Satellite，HUAWEI WiFi Q2 Pro，HUAWEI WiFi WS5200((ws5200-20))，HUAWEI WiFi AX3 Pro
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How do I restore a HUAWEI router to its factory settings

You can restore your router to its factory settings using the reset hole, the reset button, the H (or Hi) button, the AI Life app, or the web-based management page on your phone or computer.

 
  • The following methods are not applicable to all routers, Choose the one applicable to your router.
  • After the router is restored to its factory settings, the router's original configuration will be lost. You will need to reconfigure the router before accessing the Internet.
  • If you enable Retain network settings after factory reset, critical information, such as the Wi-Fi name and password, will be retained after the router is restored to its factory settings. If you do not need to retain any settings, restoring the router to its factory settings twice can clear all configurations.

Method 1: through the reset hole/reset button

  1. Connect the router to the power source and wait for the router to start.
  2. Press and hold the reset hole of the router with a needle-shaped object, or press and hold the reset button. Release after the indicator turns off. If the indicator turns red after it is restarted, it indicates that the router has been restored to its factory settings.

Method 2: by pressing the H (or Hi) button

  1. Connect the router to the power source and wait for the router to start.
  2. Press and hold the H (or Hi) button for more than 10 seconds until the indicator turns off. After the indicator turns red again, it indicates that the router has been restored to its factory settings.

Method 3: using the AI Life App

  1. Connect your phone to your router's Wi-Fi network.
  2. Open the AI Life App, touch the corresponding router to access the router management screen.
  3. Go to Show more > HarmonyOS Connect (or go to Network > HarmonyOS Connect directly).

  4. Touch the arrow next to the router name to display the Device information screen, then go to Factory reset > RESTORE FACTORY SETTINGS.

Method 4: through the web-based management page

  1. Connect your phone or computer to the router's Wi-Fi network (or connect your computer to the router's LAN port using a network cable).
  2. Open the browser on your phone or computer, enter the default IP address in the address box (printed on the nameplate at the bottom of the router), enter the management password, and log in.
     
    • On your phone, touch in the upper right corner to switch to the Desktop version.
    • The address of the web-based management page may be different from normal ones on carrier customized routers. Use the actual address printed on the nameplate on the bottom of the router or consult the carrier.
  3. Go to More Functions > System Settings > Back up & Restore > Factory Reset.

    If you want to retain critical configurations after the router is restored to its factory settings, enable Retain network settings after factory reset before restoring the router to its factory settings.

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