Exclusive Benefits

VIP Service

VIP Service

Flagship and innovative models eligible for priority in-store repair are placed in a VIP queue, ensuring they receive expedited service ahead of other models.

Free Battery Replacement

Free Battery Replacement

Should the maximum battery capacity drop below 80%, customers are entitled to one complimentary battery replacement within a three-year period.

Free Screen Protector Service

Free Screen Protector Service

Customers are eligible for 4 free screen protector services within 2 years of purchase at HUAWEI Authorized service centers.

Multi-Country Warranty

Multi-Country Warranty

This device is covered under warranty within the Kingdom of Saudi, the United Arab Emirates, and Qatar.

Free Return Shipping

Free Return Shipping

In case where a repair cannot be completed on-site, the device will be serviced and shipped back to the consumer via complimentary courier service.

Your Safeguard

care

2 Years

4 Times Accidental Damage Protection

2 Years Battery Replacement

2 Years Official Warranty

1 Year

1 Time Accidental Damage Protection

* A service fee of  79 will be charged when the device is repaired using the Accidental Damage Protection
mate80pro_img
Model 2 Years 1 Year
HUAWEI Mate 80 Pro  549  499  299  149

Frequently Asked Questions

  • Q1: Will the screen protectors provided during the Service Day be deducted from my HUAWEI Mate 80 Pro Premium Service allowance?
    A: No. The complimentary screen protectors offered during the special events are independent of your Premium Service benefits and will not affect your remaining balance.
  • Q2: How to query benefits of this phone?
    A: You can query your purchased HUAWEI Care+ benefits through the following official channels:
    1. Select My HUAWEI App > Support > Benefits.
    2. Query on the HUAWEI Consumer Business Group website.
    3. Call the HUAWEI Consumer Service Hotline at 80066600 and follow the steps to check permissions.

Terms & Conditions

1- HUAWEI Care+ covers repairs for damages resulting from unexpected accidents( such as drops, screen squeezes, or liquid spills) within one year of your device’s purchase date.

2- A processing fee of 79 applies to each repair service for the HUAWEI Mate 80 Pro under your HUAWEI Care+ benefits.

3- HUAWEI reserves the right to update or modify these terms and conditions without advance notice.

4- For any further needed information, please contact us on live chat through My HUAWEI App or HUAWEI Official website or through 80066600.