Service Reservation

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Service Reservation

1 Fill in device information.

Product Name:

IMEI/MEID/SN/MAC:

Expected warranty expiration date:

How do I query the device IMEI/MEID/SN/MAC?

Please enter the correct IMEI/MEID/SN/MAC (8–20 characters).

Sorry, no information about this device has been found.
For further help, call 400-800-8888.

Change Product

2 Select the fault type. Can be modified

Query the prices of spare parts

3 Fill in the contact information. Can be modified

Add contacts

4 Select the service center.

5 Select the reservation time. Arrival time

Can be modified

Cancel Confirm

No reservation resource

I have read and agreed Huawei Reservation Service Terms of Use and Disclaimer

Check the information carefully. You will only be able to modify the fault type, contact information, and reservation time once the reservation is submitted. Submit

Please take your device, proof of purchase, and warranty card to the selected service center on time.

Product Name:

Fault Type:

Reservation Time:

Service Center Route

Reminder:

1. The device needs to be opened for detection. The data may be lost during repairing. Please proceed with <a target="_blank" href="/content/huawei-cbg-site/ae-en/support/backup/">data backup</a> and <a>remove the screen lock</a> for more efficient repair.

2. If you cannot arrive at the service center on time, please modify the reservation time at least one day in advance.

Reservation Progress Tracking

You can track your reservation progress through the preinstalled HiCare app on your device.

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