All-in one Care Package
Free 1 year HUAWEI Care+
Enjoy unlimited protection against damage caused by accidental drops, collisions, crushing, or liquid ingress in one year.
Free Postal Repairs
Free pick-up and delivery from/to your home for repairs.
HUAWEI Mobile Cloud Storage
Unlock 200GB of Mobile Cloud Storage for free for the first month starting from the date of purchase. Exclusively for HUAWEI nova 15 Max.
Frequently Asked Questions
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Q1: How to query benefits of this phone?A: You can query your purchased HUAWEI Care+ benefits through the following official channels:
1. Select My HUAWEI App > Support > Benefits.
2. Query on the HUAWEI Consumer Business Group website.
3. Call the HUAWEI Consumer Service Hotline at 19286 and follow the steps to check permissions. -
Q2: How to claim the free Mobile Cloud Storage?* It's a subscription plan. The first month is free, then need to pay monthly.
A: You can claim the free Mobile Cloud Storage follow below 3 steps:
1. Open Mobile Cloud on your phone and tap ‘Upgrade’.
2. Select the 200GB Monthly Plan and tap ‘Upgrade’.
3. Add your payment method and enjoy 200GB Mobile Cloud Storage. -
Q3: When is the ending date of claiming the free Mobile Cloud Storage?A: The offer is available until 30th November 2026. Starting 1st December 2026, the promotion will no longer be visible or accessible on the Mobile Cloud upgrade page.
Terms & Conditions
1- The complimentary 1 year HUAWEI Care+ includes unlimited repairs for accidental damage to the screen, rear cover, camera, or motherboard
2- A processing fee of 1199 EGP applies to each repair service under your HUAWEI Care+ benefits for the HUAWEI nova 15 Max.
3- For any further needed information, please contact us via live chat through My HUAWEI App or HUAWEI Official website or call our hotline at 19286.