Service Upgrade Program Service Upgrade Program

Service Upgrade Program

Free
Expert Solution
Free
Cleaning & Refresh
Free
Diagnosis
Free
System Renewal
Free
Round-trip Shipping
Participate now
Free Expert Solution Free Expert Solution

Free Expert Solution

Get free expert consultation at any authorized service center on HUAWEI device setup, software, or functionality issues.

* Only Smartphone, Tablet, Wearable, Audio device will participate in this service.

Free Cleaning & Refresh

Get professional exterior cleaning & dust removal for your HUAWEI device at zero cost.

* Only Smartphone, Tablet, Wearable, Audio device will participate in this service.

Check Participating Devices
Free Cleaning & Refresh Free Cleaning & Refresh

Applicable Devices

Free Diagnosis Free Diagnosis

Free Diagnosis

Receive a complete, complimentary diagnostic assessment for your HUAWEI device, covering performance, software, and system health.

* Only Smartphone, Tablet, Wearable, Audio device will participate in this service.

Free System Renewal

Offer complimentary system renewal and reinstallation services for your HUAWEI devices.

* Please backup your data before handing over your device.

* Only Smartphone, Tablet, Wearable, Audio device will participate in this service.

Free System Renewal Free System Renewal
Free Round-trip Shipping Free Round-trip Shipping

Free Round-trip Shipping

Enjoy complimentary round-trip shipping for all device repairs; skip a trip to the service center.

* Only Smartphone, Tablet, Wearable, Audio device will participate in this service.

Frequently Asked Questions

  • 1.What kind of products are applicable for the free services during this upgrade program?
    Smartphones, tablets, wearables, and audio products are all covered by this free Service Upgrade Program.
  • 2.Where can I find service centers offering the Service Upgrade Program?
    You can visit HUAWEI official website (https://consumer.huawei.com/eg-en/support/service-center/) or My HUAWEI App > Support > nearest service center, or Support App > Services > nearest service center, to find an available service center and get the upgrade services.

Terms and Conditions

1- Customer can enjoy one of the free 5 services which are (Free Expert Solution, Free Cleaning & Refresh, Free Diagnostic, Free System Renewal, and Free Round-trip Shipping) in the HUAWEI Service Upgrade Program.

2- Customers can enjoy the HUAWEI Service Upgrade Program by visiting (HUAWEI Authorized Service Center-Cairo-Nozha, HUAWEI Authorized Service Center-Alex-Smouha, HUAWEI Authorized Service Center-Aldokki Giza-Moussdak, HUAWEI Authorized Service Center-Raya-Tanta, Raya- Asyut-Gomhouria) or sending his device via Free Postal Service.or sending his device to nearest collection point.

3- For more information, please contact us on 19286 or via live chat through My HUAWEI App.

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