There is a disconnection or intermittent sound after I connect my HUAWEI watch to Bluetooth earbuds

Problem

When the watch is connected to Bluetooth earbuds, there is a disconnection or intermittent sound during workouts.

Cause

• Swinging/Waving your arms during workouts affects the Bluetooth signal stability. A faster swing/waving speed indicates a greater impact.
• During workouts, the signal travels through your body, which affects the Bluetooth signal stability.
• Bluetooth stability is also related to the signal strength of the connected Bluetooth earbuds. A stronger signal indicates a more stable connection.

Solution

The Bluetooth signal stability is related to the intensity of your workout. If the signal stutters, you are advised to reduce the intensity of your workout or the speed of your arm swing.

Also, the stability of Bluetooth signals is closely related to the performance and compatibility of Bluetooth earbuds. You are advised to connect to other Bluetooth earbuds for testing. If the issue persists, back up your data and take your proof of purchase to an authorised Huawei Customer Service Centre for assistance. We will do our best to address your needs.

To learn more:

[HUAWEI] Unable to connect my watch to my Bluetooth earbuds