Software update fails

Applicable products： HUAWEI WiFi WS5200 NEW，HUAWEI WiFi Q2(1 Base + 2 Satellites)，HUAWEI WiFi Mesh 7，HUAWEI WiFi Mesh 3，HUAWEI WiFi WS318n，HUAWEI WiFi Mesh 3+，HUAWEI WiFi Q2(3 Pack﹒Hybrid)，HUAWEI WiFi AX2 NEW，HUAWEI Router A1，HUAWEI WiFi AX3，HONOR Router 3，HUAWEI WiFi AX2，HUAWEI WiFi WS5200，HUAWEI WiFi Q2 Pro，HUAWEI WiFi Mesh，HUAWEI WiFi AX3 Pro
Applicable products：
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Software update fails
  • Ensure that your router is connected to the Internet, and then try again.
  • Restore your router to its factory settings, and then try again.
  • If your router malfunctions after being disconnected from its power source during an update, contact Huawei's customer service support.
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