Some app icons are missing from my HUAWEI phone/tablet's home screen

Applicable products： Tablet，Smartphone
Applicable products：

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Some app icons are missing from my HUAWEI phone/tablet's home screen

Check whether an app exists

Swipe down from the middle of the home screen and search for the app in question in the search box.

  • If the app is found and can be opened with a tap, it indicates that the app exists.
  • If the app cannot be found, it indicates that the app does not exist.

Troubleshoot the issue based on the app status:

Try finding the icon if the app exists

  1. Switch Home screen style to Standard

    Open Settings, enter Home screen style in the search box, and check whether Drawer is set. It is recommended that you switch to Standard and try again.

  2. Exit Simple mode

    Open Settings, tap Exit Simple mode, and find the app that you wish to use.

  3. Change the theme to an official one

    Open Themes, tap Me, select one of the Preset themes, tap Apply, and then try to find the app again.

Try restoring the app if it does not exist

  1. Switch to the MainSpace or exit Safe mode
    • Some apps and settings in the MainSpace are not displayed when using a sub-user or Guest account, or accessing PrivateSpace. Switch to the MainSpace to view them.
    • Under Safe mode mode (Safe mode appears in the lower left corner), only basic functions and pre-installed apps are available. Exit Safe mode.

    Restart your phone/tablet. Your device will enter the MainSpace by default after being restarted.

  2. Some apps do not exist

    Apps pre-installed on your device, such as Screen recording and Flashlight, do not have home screen icons. Swipe down from the upper right corner of the screen to display the shortcut switch panel to use them.

    1. Preset apps

      Troubleshoot the issue by referring to Pre-installed system apps on my HUAWEI phone/tablet fail to be restored after being uninstalled.

    2. Third-party apps: Download and install the app from AppGallery again.

If the issue persists

If the issue persists or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.

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