| How do I disable Prioritize 5 GHz/Tri-band auto-selection |
By default, your router's 2.4 GHz and 5 GHz Wi-Fi names are the same and will automatically connect you to the faster Wi-Fi network.
If you want to manually connect to either the 2.4 GHz or 5 GHz Wi-Fi networks, disable the Prioritize 5 GHz feature. Afterwards, you will be able to see two Wi-Fi names (the 2.4 GHz Wi-Fi name will be in the format "HUAWEI-XXXXXX"; 5 GHz Wi-Fi name will be in the format "HUAWEI-XXXXXX_5G"). Select which Wi-Fi network to connect to according to your requirements.
If you want to manually connect to either the 2.4 GHz \ 5 GHz_1 \ 5 GHz_2 Wi-Fi networks, disable the Tri-band auto-selection feature. Afterwards, you will be able to see three Wi-Fi names (the 2.4GHz Wi-Fi name will be in the format "HUAWEI-XXXXXX"; 5GHz Wi-Fi name will be in the format "HUAWEI-XXXXXX_5G_1" 、 "HUAWEI-XXXXXX_5G_2"). Select which Wi-Fi network to connect to according to your requirements.
Method 1: Using the AI Life App
- Connect your phone to the router's Wi-Fi network.
- Open the AI Life App, touch the corresponding router to access the router management screen.
- Then go to Show more > Wi-Fi management > Wi-Fi (or go to Network > Wi-Fi management > Wi-Fi directly).
- Disable Prioritize 5 GHz (or Tri-band auto-selection), then touch the √ icon in the upper right corner of the screen.
Method 2: Using the web-based management page
Ensure that you have already completed the Internet access wizard for your router.
- Connect your computer/phone to the router's Wi-Fi , or connect the computer to the router's LAN port using an Ethernet cable. In your browser address bar, enter the default IP address and log in to the web-based management page(check the nameplate at the bottom of the router for the default IP address).
- Click My Wi-Fi. Click Prioritize 5 GHz (or Tri-band auto-switch) and then click Save.
