Mobile

Foldable Device

Tablet

PC

Wearable

Audio

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Extended Warranty, Battery Replacement, Free Lifetime Software Support.

2 Years / Accident-free, 2 years warranty

2 times Accidental Damage Protection 1

Accidental damage, peace of mind

2 years Official Warranty 4

Extend one-year warranty for more peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

1 Year / Accidental damage, peace of mind

1 time Accidental Damage Protection 1

Accidental damage, peace of mind

Free Lifetime Software Support

Access to HUAWEI experts for support any software issue

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI Pura 70 Ultra  399  699  0.78  5496
HUAWEI Pura 70 Pro  299  549  0.70  3662
HUAWEI Pura 70  299  549  0.70  2632
HUAWEI nova 13 Pro  129  299  0.41  2492
HUAWEI nova 13  99  199  0.27  1978
HUAWEI nova 12s  99  199  0.22  1578
HUAWEI nova 12 SE  99  199  0.22  1042
HUAWEI nova 12i  79  159  0.17  1290
HUAWEI nova Y72  79  159  0.22  1320
* Please note, the price is only applicable for offline purchase.

How to Purchase?

Purchase with new device

Purchase Online
Retail Store
Repurchase

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attach to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, it can be repaired for a nominal fee.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees required to repair your device with HUAWEI Care+ depend on the device category, as outlined below:
     499 for foldable smart phones except Mate XT which need to pay  699 to repair its screen.
     79 for other devices.
    A fee equal to 50% of the earbud price applies when using Loss Care to replace a single lost bud.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    1 Year HUAWEI Care+: Applicable for all devices except PCs.
    2 Years HUAWEI Care+: Applicable for all devices.
    3 Years HUAWEI Care+: Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Wearable:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Audio:
    1 Year include 1-Time accidental damage protection + 1-Time loss care for a single bud with 50% off + life time software support.
    2 Years include 2-Times accidental damage protection + 1-Time loss care for a single bud with 50% off + Battery Replacement, 2 Years Official Warranty.
    PCs:
    2 Years include 2-Times accidental damage protection + 2 Years Official Warranty.
    3 Years include 2-Times accidental damage protection + Battery Replacement + 3 Years Official Warranty.
  • 6. How many times I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio may be used once during the service period—whether you choose the 1-year or 2-year plan—and applies to the replacement of one earbud (right or left). The customer is responsible for 50% of the original earbud price to receive the replacement.
  • 7. How can I confirm that my device is covered by HUAWEI Care+ after purchase?
    You can verify your HUAWEI Care+ coverage through the following methods:
    1. Via My HUAWEI App on your mobile device or tablet:
    My HUAWEI App > Support >Quick Services > Benefits, where you can check your service entitlements.
    2. Via the HUAWEI Official Website:
    Support > Warranty Period Check, enter your device’s serial number (SN), and view the coverage details.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their mobiles for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, official warranty for 2 years, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+,  79 for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Extended Warranty, Battery Replacement,Free Lifetime Software Support.
For HUAWEI Mate XT | ULTIATE DESIGN, only provide HUAWEI Care+ for 1 year including Screen Protection, and Free Lifetime Software Support.
* The Battery Replacement for HUAWEI Mate X6 is not be limited in 2 years

2 Years / Accident-free, 2 years warranty

2 times Accidental Damage Protection 1

Accidental damage, peace of mind

2 years Official Warranty 4

Extend one-year warranty for more peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

1 Year / Applies to HUAWEI Mate XT | ULTIMATE DESIGN

1 time Screen Protection 6

Low labor fee to replaces original screen components

Free Lifetime Software Support

Access to HUAWEI experts for support any software issue

1 Year / Applies to other devices

1 time Accidental Damage Protection 3

Accidental damage, peace of mind

Free Lifetime Software Support

Access to HUAWEI experts for support any software issue

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI Mate X6  699  1399  1.92  4920
* Please note, the price is only applicable for offline purchase.

How to Purchase?

Purchase with new device

Purchase Online
Retail Store
Repurchase

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attach to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, it can be repaired for a nominal fee.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees required to repair your device with HUAWEI Care+ depend on the device category, as outlined below:
     499 for foldable smart phones except Mate XT which need to pay  699 to repair its screen.
     79 for other devices.
    A fee equal to 50% of the earbud price applies when using Loss Care to replace a single lost bud.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    1 Year HUAWEI Care+: Applicable for all devices except PCs.
    2 Years HUAWEI Care+: Applicable for all devices.
    3 Years HUAWEI Care+: Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Wearable:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Audio:
    1 Year include 1-Time accidental damage protection + 1-Time loss care for a single bud with 50% off + life time software support.
    2 Years include 2-Times accidental damage protection + 1-Time loss care for a single bud with 50% off + Battery Replacement, 2 Years Official Warranty.
    PCs:
    2 Years include 2-Times accidental damage protection + 2 Years Official Warranty.
    3 Years include 2-Times accidental damage protection + Battery Replacement + 3 Years Official Warranty.
  • 6. How many times I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio may be used once during the service period—whether you choose the 1-year or 2-year plan—and applies to the replacement of one earbud (right or left). The customer is responsible for 50% of the original earbud price to receive the replacement.
  • 7. How can I confirm that my device is covered by HUAWEI Care+ after purchase?
    You can verify your HUAWEI Care+ coverage through the following methods:
    1. Via My HUAWEI App on your mobile device or tablet:
    My HUAWEI App > Support >Quick Services > Benefits, where you can check your service entitlements.
    2. Via the HUAWEI Official Website:
    Support > Warranty Period Check, enter your device’s serial number (SN), and view the coverage details.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their foldable devices for 1 Year or HUAWEI Care+ for 2 Years, except Mate XT | ULTIMATE DESIGN which has only HUAWEI Care+ for 1 Year which only cover the Screen.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, official warranty for 2 years, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service (HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. HUAWEI Care+ for Mate XT丨ULTIMATE DESIGN protects only the screen for only one year whcih includes one time accidental damaged screen repair from date of purchase which can't be extended.

7. Consumer bear a nominal fees for repairing the device under the coverage of HUAWEI Care+, the nominal fees are  699 for Mate XT丨ULTIMATE DESIGN screen's repair,  499 to repair other foldable devices.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Extended Warranty, Battery Replacement,Free Lifetime Software Support.

2 Years / Accident-free, 2 years warranty

2 times Accidental Damage Protection 1

Accidental damage, peace of mind

2 years Official Warranty 4

Extend one-year warranty for more peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

1 Year / Accidental damage, peace of mind

1 time Accidental Damage Protection 3

Accidental damage, peace of mind

Free Lifetime Software Support

Access to HUAWEI experts for support any software issue

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI MatePad Pro 13.2''  399
 299
 699
 499
 0.55  2459
HUAWEI MatePad Pro 12.2''  299
 239
 499
 399
 0.55  3248
HUAWEI MatePad Air 11.5  129  249  0.34  2774
HUAWEI MatePad Air PaperMatte Edition  129  249  0.34  2774
HUAWEI MatePad 12 X 12.0''  129
 103
 249
 199
 0.27  2444
HUAWEI MatePad 11.5“S  129
 103
 249
 199
 0.27  1350
HUAWEI MatePad 11.5  129
 103
 249
 199
 0.27  1202
HUAWEI MatePad 11  129  249  0.34  1886
HUAWEI MatePad SE 11  89
 72
 179
 139
 0.19  722
HUAWEI MatePad SE 10.4  89  179  0.25  593
* Please note, the price is only applicable for offline purchase.

How to Purchase?

Purchase with new device

Purchase Online
Retail Store
Repurchase

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attach to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, it can be repaired for a nominal fee.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees required to repair your device with HUAWEI Care+ depend on the device category, as outlined below:
     499 for foldable smart phones except Mate XT which need to pay  699 to repair its screen.
     79 for other devices.
    A fee equal to 50% of the earbud price applies when using Loss Care to replace a single lost bud.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    1 Year HUAWEI Care+: Applicable for all devices except PCs.
    2 Years HUAWEI Care+: Applicable for all devices.
    3 Years HUAWEI Care+: Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Wearable:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Audio:
    1 Year include 1-Time accidental damage protection + 1-Time loss care for a single bud with 50% off + life time software support.
    2 Years include 2-Times accidental damage protection + 1-Time loss care for a single bud with 50% off + Battery Replacement, 2 Years Official Warranty.
    PCs:
    2 Years include 2-Times accidental damage protection + 2 Years Official Warranty.
    3 Years include 2-Times accidental damage protection + Battery Replacement + 3 Years Official Warranty.
  • 6. How many times I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio may be used once during the service period—whether you choose the 1-year or 2-year plan—and applies to the replacement of one earbud (right or left). The customer is responsible for 50% of the original earbud price to receive the replacement.
  • 7. How can I confirm that my device is covered by HUAWEI Care+ after purchase?
    You can verify your HUAWEI Care+ coverage through the following methods:
    1. Via My HUAWEI App on your mobile device or tablet:
    My HUAWEI App > Support >Quick Services > Benefits, where you can check your service entitlements.
    2. Via the HUAWEI Official Website:
    Support > Warranty Period Check, enter your device’s serial number (SN), and view the coverage details.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their tablets for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device's purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device's purchasing date, official warranty for 2 years, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+,  79 for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Extended Warranty, Battery Replacement.

3 Years / Accident-free, 3 years warranty

2 times Accidental Damage Protection 1

Accidental damage, peace of mind

3 years Official Warranty 4

Extend two-year warranty for more peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

2 Years / Accidental damage, peace of mind

2 times Accidental Damage Protection 3

Accidental damage, peace of mind

2 years Official Warranty 3

Extend one-year warranty for more peace of mind

Applicable Models and Price List

Device Model 2 Years 3 Years Daily Cost From* Saved Cost Up To*
HUAWEI MateBook 14  499  799  0.58  4435
HUAWEI MateBook D 16  399  599  0.44  2580
HUAWEI MateBook D 15  399  599  0.44  2306
HUAWEI MateBook D 14  399  599  0.44  2294
HUAWEI MateBook X Pro  699  1099  0.80  4615
* Please note, the price is only applicable for offline purchase.

How to Purchase?

Purchase with new device

Purchase Online
Retail Store
Repurchase

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attach to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, it can be repaired for a nominal fee.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees required to repair your device with HUAWEI Care+ depend on the device category, as outlined below:
     499 for foldable smart phones except Mate XT which need to pay  699 to repair its screen.
     79 for other devices.
    A fee equal to 50% of the earbud price applies when using Loss Care to replace a single lost bud.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    1 Year HUAWEI Care+: Applicable for all devices except PCs.
    2 Years HUAWEI Care+: Applicable for all devices.
    3 Years HUAWEI Care+: Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Wearable:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Audio:
    1 Year include 1-Time accidental damage protection + 1-Time loss care for a single bud with 50% off + life time software support.
    2 Years include 2-Times accidental damage protection + 1-Time loss care for a single bud with 50% off + Battery Replacement, 2 Years Official Warranty.
    PCs:
    2 Years include 2-Times accidental damage protection + 2 Years Official Warranty.
    3 Years include 2-Times accidental damage protection + Battery Replacement + 3 Years Official Warranty.
  • 6. How many times I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio may be used once during the service period—whether you choose the 1-year or 2-year plan—and applies to the replacement of one earbud (right or left). The customer is responsible for 50% of the original earbud price to receive the replacement.
  • 7. How can I confirm that my device is covered by HUAWEI Care+ after purchase?
    You can verify your HUAWEI Care+ coverage through the following methods:
    1. Via My HUAWEI App on your mobile device or tablet:
    My HUAWEI App > Support >Quick Services > Benefits, where you can check your service entitlements.
    2. Via the HUAWEI Official Website:
    Support > Warranty Period Check, enter your device’s serial number (SN), and view the coverage details.

Terms & Conditions

1. HUAWEI Care+ provides consumers with repair coverage for their PCs in the event of accidental damage, including drops, impacts, squeezes, or liquid penetration.

2. Consumers may purchase HUAWEI Care+ for their PCs for 2 or 3 Years.

3. HUAWEI Care+ (2 Years) includes coverage for up to two repairs due to accidental damage (drops, impacts, squeezes, or liquid penetration) within two years from the device's purchase date. It also includes the standard 2-year official warranty.

4. HUAWEI Care+ (3 Years) includes coverage for up to two repairs due to accidental damage (as defined above) within three years from the device's purchase date. It also includes the standard 3-year official warranty and one free battery replacement in the third year, if the battery capacity drops below 85%.

5. HUAWEI Care+ covers a maximum of two repairs during the service period, depending on the plan purchased (2-Year or 3-Year HUAWEI Care+).

6. A nominal fee of  79 will be charged for each repair under the HUAWEI Care+ service.

7. HUAWEI Care+ can be purchased with the new device as an attached protection service or within 14 days of the purchase date.

8. Customers can access HUAWEI Care+ services through any HUAWEI Authorized Service Center in the United Arab Emirates.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Extended Warranty, Free Lifetime Software Support.

2 Years / Accident-free, 2 years warranty

2 times Accidental Damage Protection 1

Accidental damage, peace of mind

2 years Official Warranty 4

Extend one-year warranty for more peace of mind

1 Year / Accidental damage, peace of mind

1 time Accidental Damage Protection 3

Accidental damage, peace of mind

Free Lifetime Software Support

Access to HUAWEI experts for support any software issue

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI WATCH 5  99
 79
 189
 151
 0.20  1391
HUAWEI WATCH 4 Pro  99  189  0.26  1692
HUAWEI WATCH 4  99  189  0.26  1210
HUAWEI WATCH D2  99
 79
 189
 149
 0.20  432
HUAWEI WATCH D  99  189  0.26  978
HUAWEI WATCH GT 5 Pro  99
 79
 189
 151
 0.20  1095
HUAWEI WATCH GT 5  99
 79
 189
 151
 0.20  550
HUAWEI WATCH GT 4  79  149  0.20  404
HUAWEI WATCH Ultimate  199  299  0.25  3120
HUAWEI WATCH FIT 4 Pro  79
 63
 149
 119
 0.16  753
HUAWEI WATCH FIT 4  49
 39
 89
 69
 0.09  405
HUAWEI WATCH FIT 3  49
 39
 89
 69
 0.09  398
HUAWEI Band 9  19  39  0.05  484
HUAWEI Band 10  19  39  0.05  240
* Please note, the price is only applicable for offline purchase.

How to Purchase?

Purchase with new device

Purchase Online
Retail Store
Repurchase

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attach to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, it can be repaired for a nominal fee.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees required to repair your device with HUAWEI Care+ depend on the device category, as outlined below:
     499 for foldable smart phones except Mate XT which need to pay  699 to repair its screen.
     79 for other devices.
    A fee equal to 50% of the earbud price applies when using Loss Care to replace a single lost bud.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    1 Year HUAWEI Care+: Applicable for all devices except PCs.
    2 Years HUAWEI Care+: Applicable for all devices.
    3 Years HUAWEI Care+: Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Wearable:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Audio:
    1 Year include 1-Time accidental damage protection + 1-Time loss care for a single bud with 50% off + life time software support.
    2 Years include 2-Times accidental damage protection + 1-Time loss care for a single bud with 50% off + Battery Replacement, 2 Years Official Warranty.
    PCs:
    2 Years include 2-Times accidental damage protection + 2 Years Official Warranty.
    3 Years include 2-Times accidental damage protection + Battery Replacement + 3 Years Official Warranty.
  • 6. How many times I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio may be used once during the service period—whether you choose the 1-year or 2-year plan—and applies to the replacement of one earbud (right or left). The customer is responsible for 50% of the original earbud price to receive the replacement.
  • 7. How can I confirm that my device is covered by HUAWEI Care+ after purchase?
    You can verify your HUAWEI Care+ coverage through the following methods:
    1. Via My HUAWEI App on your mobile device or tablet:
    My HUAWEI App > Support >Quick Services > Benefits, where you can check your service entitlements.
    2. Via the HUAWEI Official Website:
    Support > Warranty Period Check, enter your device’s serial number (SN), and view the coverage details.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their wearable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their wearable devices for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their wearable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 years provide consumers with two repairs for their devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, official warranty for 2 years.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years.

6. HUAWEI Care+ for wearable devices does not cover the watch's strap.

7. Consumer will bear a nominal fee when get benefit from HUAWEI Care+,  499 for each repair to HUAWEI WATCH | ULTIMATE DESIGN, and  79 for each repair for other watches.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. It provides exclusive guarantee for your devices. Includes Accidental Damage Protection, Extended Warranty, Battery Replacement,Loss Care for Single Earbud.
* The Loss Care for Single Earbud in HUAWEI Care+ (2 Years) for HUAWEI FreeBuds 6 is increased to 2 times, Battery Replacement times will not be limited in years, and for HUAWEI Care+ (1 Year) of this device also add 1 time Battery Replacement

2 Years / Accident-free, 2 years warranty

1 time 50% off Loss Care for Single Earbud 6

50% off the price of a single headset spare

2 times Accidental Damage Protection 1

Accidental damage, peace of mind

2 years Official Warranty 4

Extend one-year warranty for more peace of mind

1 time Battery Replacement 4

Free replacement for max capacity below 85%

1 Year / Accidental damage, peace of mind

1 time 50% off Loss Care for Single Earbud 6

50% off the price of a single headset spare

1 time Accidental Damage Protection 1

Accidental damage, peace of mind

Applicable Models and Price List

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI FreeClip  69
 49
 139  0.19  349
HUAWEI FreeArc  39
 31
 79
 63
 0.10  98
HUAWEI FreeBuds Pro 4  79
 63
 149
 119
 0.20  388
HUAWEI FreeBuds Pro 3  79
 63
 149
 119
 0.19  349
HUAWEI FreeBuds 6  49
 39
 99
 79
 0.11  236
HUAWEI FreeBuds 5  49  99  0.14  210
HUAWEI FreeBuds 4E  39  79  0.11  133
HUAWEI FreeBuds 6i  39
 31
 79
 65
 0.09  154
HUAWEI FreeBuds 5i  39
 31
 79
 65
 0.09  108
HUAWEI FreeBuds SE 3  29
 23
 59
 49
 0.07  92
HUAWEI FreeBuds SE 2  29
 23
 59
 49
 0.07  53
* Please note, the price is only applicable for offline purchase.

How to Purchase?

Purchase with new device

Purchase Online
Retail Store
Repurchase

How to Use?

Frequently Asked Questions

  • 1. What is HUAWEI Care+ Protection Services?
    HUAWEI Care+ Protection Services are protection services that you can attach to your HUAWEI device to protect it from damages resulted from accidents such as drops, impacts, squeezes or liquid penetration.
  • 2. How can HUAWEI Care+ protect my device?
    If your HUAWEI device get damaged due to accidents such as drops, impacts, squeezes or liquid penetration, it can be repaired for a nominal fee.
  • 3. How much will cost me to repair my device using HUAWEI Care+?
    The nominal fees required to repair your device with HUAWEI Care+ depend on the device category, as outlined below:
     499 for foldable smart phones except Mate XT which need to pay  699 to repair its screen.
     79 for other devices.
    A fee equal to 50% of the earbud price applies when using Loss Care to replace a single lost bud.
  • 4. What are the available types of HUAWEI Care+?
    The types of HUAWEI Care+ are different based on service period:
    1 Year HUAWEI Care+: Applicable for all devices except PCs.
    2 Years HUAWEI Care+: Applicable for all devices.
    3 Years HUAWEI Care+: Applicable only for PCs.
  • 5. What are the services packages included in HUAWEI Care+?
    Here are a summary of HUAWEI Care+ Packages based on service period and device category:
    Smart Phones and Tablets:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Wearable:
    1 Year include 1-Time accidental damage protection + life time software support.
    2 Years include 2-Times accidental damage protection + Battery Replacement + 2 Years Official Warranty.
    Audio:
    1 Year include 1-Time accidental damage protection + 1-Time loss care for a single bud with 50% off + life time software support.
    2 Years include 2-Times accidental damage protection + 1-Time loss care for a single bud with 50% off + Battery Replacement, 2 Years Official Warranty.
    PCs:
    2 Years include 2-Times accidental damage protection + 2 Years Official Warranty.
    3 Years include 2-Times accidental damage protection + Battery Replacement + 3 Years Official Warranty.
  • 6. How many times I could use Loss Care for Audio and what is its coverage?
    HUAWEI Loss Care for Audio may be used once during the service period—whether you choose the 1-year or 2-year plan—and applies to the replacement of one earbud (right or left). The customer is responsible for 50% of the original earbud price to receive the replacement.
  • 7. How can I confirm that my device is covered by HUAWEI Care+ after purchase?
    You can verify your HUAWEI Care+ coverage through the following methods:
    1. Via My HUAWEI App on your mobile device or tablet:
    My HUAWEI App > Support >Quick Services > Benefits, where you can check your service entitlements.
    2. Via the HUAWEI Official Website:
    Support > Warranty Period Check, enter your device’s serial number (SN), and view the coverage details.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their audio devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their audio devices for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their audio devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date, one-time loss care for a single bud with 50% off.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their audio which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, one-time loss care for a single bud with 50% off, official warranty for 2 years, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+,  79 for each repair. For Loss care, customer will bear 50% of the bud price to get a new single bud instead of his lost one.

7. Loss Care for audio cover only one single bud, either right bud or left bud, during the service period, customer bear 50% of the bud price as a spare part.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.