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HUAWEI Care+ is an official comprehensive protection service from HUAWEI. Includes accidental damage protection, extended warranty,
battery replacement and loss care service for audio.

2 Years
Accident-free, 2 years warranty

2 times
Accidental Damage Protection 1

2 years
Official Warranty 2

1 time
Battery Replacement 3

2 years
Battery Replacement

Free Lifetime
Software Support

1 Year
Accidental damage, peace of mind

1 time
Accidental Damage Protection 1

Free Lifetime
Software Support

Model and Price

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. Includes accidental damage protection, extended warranty,
battery replacement and loss care service for audio.

2 Years
Accident-free, 2 years warranty

2 times
Accidental Damage Protection 1

2 years
Official Warranty 2

1 time
Battery Replacement 3

2 years
Battery Replacement

Free Lifetime
Software Support

1 Year
Applies to HUAWEI Mate XT | ULTIMATE DESIGN

1 time
Screen Protection

Free Lifetime
Software Support

1 Year
Applies to other devices

1 time
Accidental Damage Protection 1

Free Lifetime
Software Support

Model and Price

Device Model 1 Year 2 Years Daily Cost From* Saved Cost Up To*
HUAWEI Mate X3 699 AED 1399 AED 1.92 AED 6092 AED
HUAWEI Mate X6 699 AED 1399 AED 1.92 AED 4920 AED

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. Includes accidental damage protection, extended warranty,
battery replacement and loss care sercvice for audio.

2 Years
Accident-free, 2 years warranty

2 times
Accidental Damage Protection 1

2 years
Official Warranty 2

1 time
Battery Replacement 3

Free Lifetime
Software Support

1 Year
Accidental damage, peace of mind

1 time
Accidental Damage Protection 1

Free Lifetime
Software Support

Model and Price

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. Includes accidental damage protection, extended warranty,
battery replacement and loss care sercvice for audio.

3 Years
Accident-free, 3 years warranty

2 times
Accidental Damage Protection 1

3 years
Official Warranty 2

1 time
Battery Replacement 3

Free Lifetime
Software Support

2 Years
Accidental damage, peace of mind

2 times
Accidental Damage Protection 1

2 years
Official Warranty 2

Free Lifetime
Software Support

Model and Price

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. Includes accidental damage protection, extended warranty,
battery replacement and loss care sercvice for audio.

2 Years
Accident-free, 2 years warranty

2 times
Accidental Damage Protection 1

2 years
Official Warranty 2

Free Lifetime
Software Support

1 Year
Accidental damage, peace of mind

1 time
Accidental Damage Protection 1

Free Lifetime
Software Support

Model and Price

HUAWEI Care+ is an official comprehensive protection service from HUAWEI. Includes accidental damage protection, extended warranty,
battery replacement and loss care sercvice for audio.

2 Years
Accident-free, 2 years warranty

1 time 50% off
Loss Care for Single Earbud

2 times
Accidental Damage Protection 1

2 years
Official Warranty 2

1 time
Battery Replacement 3

Free Lifetime
Software Support

1 Year
Accidental damage, peace of mind

1 time 50% off
Loss Care for Single Earbud

1 time
Accidental Damage Protection 1

Free Lifetime
Software Support

Model and Price

How to Purchase?

Purchase at Experience Store

Purchase along with new device at Experience Store

Purchase Online

Insert the SN number, and click Continue

Extra services

How do I query the device SN Number ?

1. Phones & Tablets : Checking on the packing box or Enter *#06# on the dialer and the SN will appear on your screen.

2. Watches: Checking on the packing box or Go to Settings > About and swipe on the screen to find the SN of your watch.

Frequently Asked Questions

  • 1. Can I purchase HUAWEI Care+ and HUAWEI Care-Extended Warranty at the same time?
    No, HUAWEI Care+ and HUAWEI Care-Extended Warranty could not be purchased at the same time.
  • 2. How can I query the HUAWEI Care+ I have purchased?
    You can query the HUAWEI Care+ benefits you have purchased through the following official channels:
    1. Choose My HUAWEI App > Support > Benefits.
    2. Query the warranty period and rights on the official website of HUAWEI Consumer Business Service.
    3. Call HUAWEI consumer service hotline 80066600 and query rights as prompted.
  • 3. How many times can be used the Loss Care for audio?
    Can be used once, only for purchase of a single left or right headset, not including the charging case.

Terms & Conditions

The above service benefits can be used only during the effective period of the service.

1. Each time the consumers need to pay different lab fee for the repair service depend on the device category.
For foldable device and HUAWEI WATCH | ULTIMATE DESIGN, labor fee are 499 AED, except HUAWEI Mate XT | ULTIMATE DESIGN.
For HUAWEI Mate XT | ULTIMATE DESIGN, labor fee is 699 AED.
For other devices, labor fee are 79 AED.

2. On the basis of the standard warranty service period of the equipment, extend the warranty service period of the equipment host for one year. If the equipment host encounters performance faults that are not caused by human damage during normal use, it can be repaired free of charge (free inspection, spare parts fee and maintenance fee).

3. Enjoy free battery replacement in the 2nd year of HUAWEI Care+ when the battery capacity of your device is less than 85% (80% for PC). The query path is Settings > Battery > Battery Health > Maximum Capacity.

*Only some HUAWEI customer service centers provide support for smart wearable devices. For details, call 80066600.

*If the device is disassembled or repaired without permission, the service rights cannot be obtained. For details, see HUAWEI Customer Service Center.

*The service content varies depending on the device. For details, see the content displayed on the corresponding device page.

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