Worry-Free Care Package
* The complimentary benefit must be redeemed on the HUAWEI MatePad Air itself. Each device serial number is eligible for a single claim.
WPS AI Membership
How to Claim
* The complimentary benefit must be redeemed on the HUAWEI MatePad Air itself. Each device serial number is eligible for a single claim.
HUAWEI Cloud 200GB
How to Claim
* The complimentary benefit must be redeemed on the HUAWEI MatePad Air itself. Each device serial number is eligible for a single claim.
Frequently Asked Questions
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Q1: What are the rules for claiming these complimentary benefits of HUAWEI MatePad Air?
1. The device must be purchased during the promotional period.
2. Each SN number can only claim each benefit once for free.
3. The Worry-Free Care Package must be claimed within one month after the device's electronic warranty card takes effect.
4. The WPS AI Membership can be claimed within 48 hours to 30 days after the device is activated and must be used within 90 days after claiming; otherwise, it will expire. -
Q2: Why I can't claim or find WPS AI subscription?
If your WPS AI subscription does not appear in the App Gallery Benefits section, it may be due to one of the following common scenarios:
1. Your HUAWEI ID is not registered at your purchase country.
2. Your Device is not activated yet.
3. Your device was not purchased in the specified country.
4. Your Device was purchased before event start (Before 20th Aug 2026). -
Q3: When is the ending date of claiming the free Mobile Cloud Storage?
A: The offer is available until 31st December 2026. Starting 1st January 2027, the promotion will no longer be visible or accessible on the Mobile Cloud upgrade page.
Terms & Conditions
1. The WPS AI membership is valid for 12 months, starting from the date of activation.
2. Consumers can claim WPS AI benefits within 30 days after the tablet is activated.
3. A WPS account is required to redeem your WPS AI membership. Please sign in or create an account before redeeming.
4. A single key supports login to a maximum of 9 devices (with the same account), and it is only applicable to HUAWEI tablets.
5. Cleaning & Refresh Service cannot be viewed in the equity portal. Please visit the store to redeem it.
6. Worry-Free Care Package will take effect immediately upon the claim, and will be valid for 1 year. Each device serial number is eligible for a single claim.
7. HUAWEI reserves the right to update or modify these terms and conditions at any time without prior notice.
8. For any further needed information, please contact us via live chat through My HUAWEI App or HUAWEI Official website or call our hotline at 80066600.