Lower Price
  • Price for new original spare parts and replacement is from AED 126.5 for selected models.
Original Spare Part
  • Only original spare part will be used for authorized repair by HUAWEI.
Additional 90-Day Limited Warranty
  • New spare part will be under warranty for an additional 90 days.

Spare Parts Price

Service Center

Repair Progress

Frequently Asked Questions

  • 1. Q: 'What's the period of Replacement of Spare Parts?
    A: The campaign will be active only in Aug 2020, and we will keep updating models and spare parts, which are subject to first- come, first serve- basis and while stock lasts.
  • 2. Q: The spare parts for repair are original spare parts?
    A: Yes, please be assured that only original spare parts will be used for authorized repair by HUAWEI.
  • 3. Q: Why are there no discounts for other models?
    A: Currently, only partial models are supported. For more details about the prices of spare parts of other models, click here or go to the Support. Thank you for your kind support and understanding.
  • 4. Q: How can I participate in Replacement of Spare Parts?
    A: You can participate in the Replacement of Spare Parts by walking into a Service Center, sending for repair by distributor and postal repair.
  • 5. Q: If my device is eligible, can it get repaired onsite as long as I go to Service Center?
    A: We kindly recommend you consult the stock of the participating Service Center and make a reservation in advance before you arrived because of the limiting amount of spare parts.
  • 6. Q: Under what kind of circumstances can’t my device participate in the campaign?
    A: Your device cannot participate in the campaign if it 'wasn't repaired by HUAWEI Customer Service Center, being in liquid damage or bent.
  • 7. Q: Does this campaign limit the times of participation for eligible devices?
    A: No, it doesn't. We welcome you to participate in this campaign as long as your device needs to be repaired.

Terms & Conditions

Renew your device with original spare parts ("Campaign") is launched by HUAWEI Technologies (UAE) Co., Ltd ("HUAWEI") and applicable to all HUAWEI customers. This campaign will be held from Aug 1, 2020, to Aug 31, 2020 ("Campaign Period").
Who can participate in this activity?
The activity is open to all persons who, at the date of entry, are aged 18 years or over;
Campaign Area: UAE
Activity: Renew your device with original spare parts
  • 1. HUAWEI reserves the right to amend the terms and conditions without prior notice.
  • 2. Models and spare parts will be constantly updated. Limited quantities, first come first served. For spare parts prices of other products, please visit the official website or Support App spare parts prices for more information.
  • 3. The price shown is the recommended retail price recommended by Huawei Terminal Co., Ltd., excluding labor costs. The labor cost is based on the quotation of Huawei Customer Service Center. The price may be different in other Huawei authorized Service Centers.
  • 4. Huawei will use only original spare parts for authorized repairs.
  • 5. The replaced spare parts during the out-of-warranty repair are subject to a 90-days commercial warranty from the date of replacement.
Important Notes
  • 1. All materials of HUAWEI website are protected by the copyright laws of each country throughout the world. Except for cases permitted in writing, it is prohibited to use any material (including duplication, modification, uploading, presentation, transmission, distribution, licensing, sales, and publication) by the copyright laws except for non-commercial and personal purposes. If you want to use any materials on the HUAWEI official website, you need to obtain prior consent from HUAWEI.
  • 2. While HUAWEI will use reasonable efforts to include accurate and up to date information on the HUAWEI websites, HUAWEI makes no warranties or representations as to the accuracy, correctness, reliability or otherwise with respect to such information, and assumes no liability or responsibility for any omissions or errors (including, without limitation, typographical errors and technical errors) in the content.