Checking the SN of your wearable device

Applicable products： HUAWEI Band，HUAWEI Talkband，HUAWEI Watch
Applicable products：

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Checking the SN of your wearable device

Serial number ("SN" for short) refers to a product's ID, and is also known as the machine number, authentication code, and registration code. You can check the SN of a wearable device on its packaging box. For some wearable devices, you can also check the SN in the Huawei Health app or on the device itself. Please select a way to check the SN as needed:

Checking on your watch/band

For some wearable devices, you can check the SN on the device itself. The following table lists the series and models of devices that support the check. The wearable devices that are not listed in the table don't support SN check on the device.

Table 1. How to check the SN on a HUAWEI watch

Product Series/Model

Method
  • HUAWEI WATCH 3/4 Series
  1. Open the watch home screen, then press the Up button to enter the app list.
  2. Go to Settings > About or Settings > System > About, and swipe on the screen to find the SN.
  • HUAWEI WATCH 5 Series
  • HUAWEI WATCH Ultimate 2
  • HUAWEI WATCH ULTIMATE DESIGN Royal Gold Edition/Spring Edition
  1. Press the Up button on your watch to enter the app list, and tap Settings.
  2. Tap the device name (for example, HUAWEI WATCH XXX) to enter the About screen, and swipe on the screen to find the SN.
  • HUAWEI WATCH GT Series
  • HUAWEI WATCH Ultimate Series
  • HUAWEI WATCH FIT Series
  • HUAWEI WATCH D Series
  • HUAWEI WATCH Buds Series
  1. Open the watch home screen, then press the Up/side button to enter the app list.
  2. Go to Settings > About, and swipe on the screen to find the SN.
  3. Tap SN, and your watch will display a QR code. You can also use your phone to scan the QR code to view the SN.
Table 2. How to check the SN on a HUAWEI band

Product Model

Method
  • HUAWEI Band 3/4 Series
  1. Swipe on the home screen of your band to enter the More screen.
  2. Tap About/System > About, and swipe on the screen to find the SN.
  • HUAWEI Band 6/7/8/9/10/11 Series
  1. Open the band home screen, then press the side button to enter the app list.
  2. Go to Settings > About, and swipe on the screen to find the SN.
  3. Tap SN, and your band will display a QR code. You can also use your phone to scan the QR code to view the SN.
  • HUAWEI TalkBand B6
  1. Open the band home screen, then press the side button to enter the app list.
  2. Go to Settings > About, and swipe on the screen to find the SN.
Table 3. How to check the SN on a HUAWEI WATCH KIDS

Product Model

Method

  • HUAWEI WATCH KIDS 4 Pro
  1. Open the watch home screen, then press the Up button to enter the app list.
  2. Go to Settings > About, and swipe on the screen to find the SN.
  3. Tap SN, and the kids watch will display a QR code. You can also use your phone to scan the QR code to view the SN.
  • HUAWEI WATCH KIDS X1 Series

If the device has not been linked to an admin:

  1. Power on the watch, tap Start, and follow the onscreen instructions to complete authorization. You will then be redirected to the link mode selection screen.
  2. Press the HOME button to access the Settings screen.

    For versions earlier than 6.1.0.133: Press the HOME button 4 times in quick succession to access the Settings screen.

  3. Tap Device name and swipe on the screen to find the SN.

If the device has been linked to an admin:

  1. Open the watch home screen, press the HOME button to enter the app list, and tap Settings.
  2. Tap the device name and swipe on the screen to find the SN.

Checking using the Huawei Health app

Connect your watch/band to the Huawei Health app, open the app, go to the device details screen, and tap Device info or General settings > Device info to view the SN of your watch/band.

Checking on the packaging box

Under the barcode on the packaging box of a product, you can find out information such as the device model, device name, and S/N. The string following "S/N" is the SN of the device, as shown in the following figure.

If the issue persists, please call the Huawei customer service hotline or take your device to an authorized Huawei Customer Service Center for further assistance.

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