HUAWEI Mate Xs 2
Platinum Service

Buy HUAWEI Mate Xs 2 products now,
and Enjoy a unique experiment with the exclusive services.

Exclusive Rights, Double Protection

  • More Warm-heart service

    Quick & Direct WhatsApp service

    VIP Hotline

    Consultant guidance service

  • Hassle-free maintenance

    Free Screen Protection for 3 Months

    24 Months Multi-Country Warranty

    High-end spare machine

    Free postal repair

More Warm-heart service

  • WhatsApp service

    Any question about the Apps or other issues during using the device, you can get instant support from our instant WhatsApp service

    *WhatsApp number +966122605555

  • VIP Hotline

    Enjoy 7*24 hours VIP service hotline 8001220888, which no need wait, and our agent will answer your questions around the clock

  • Consultant Guidance Service

    HUAWEI Mate Xs 2 users can enjoy the one-on-one guidance provided by the store manager or chief experience consultant at the Huawei Customer Service Center

More Hassle-free maintenance

  • Free Screen Protection for 3 Months

    If the phone's screen gets broken due to an accident (collision/ drop/ squeeze) during the period of this service, the accidentally broken screen will be replaced by an original one for 509 SAR as a replacement fee.

    *Accidental screen damage includes collision/ drop/ squeeze.
    *Only one time screen replacement per device within 3 months from purchasing date.

  • 24 Months Multi-Country Warranty

    During the warranty period you can enjoy free repair of the device for any non-human defect in GCC countries

    *GCC countries includes Saudi Arabia, United Arab Emirates, Kuwait, Oman, Bahrain, Qatar.

  • High-end spare machine

    During the maintenance period in Huawei Customer Service Center, the P&M series high-end backup machines are provided priority to ensure your normal communication.

  • Free postal repair

    If it is not convenient for you to repair in Huawei Customer Service Center, we can provide free postal repair service

More Care, Less Worries

  • 1 Year HUAWEI Care+
    Screen Protection Service

    with Nano Optical Layer Replacement Service just for SAR 1119

    Additional Protection to Your Screen

  • 1 Year 2 Times Screen Anti-reflection Nano Optical Layer Replacement Service

    just for SAR 279

    90 Days Warranty/ Safeguard Your Daily Use

  • 1 Year 1 Time Screen Anti-reflection Nano Optical Layer Replacement Service

    just for SAR 149

    90 Days Warranty/ Safeguard Your Daily Use

How to Query the Rights

  • "My HUAWEI" App

    Open the "My HUAWEI" App and select the entitlement inquiry function in the quick service to inquire about detailed information such as device entitlements

  • Mate Xs 2 Online service (8001220888)

    Chat us 7*24 hour VIP service or call us hotline 80012208888001220888, and customer service will answer you right away for your rights & any other detailed information

Terms & Conditions

1- VIP Services for HUAWEI Mate Xs 2 offers you with the following:
a- 3 Months free Screen Protection which provides you with one time replacement for your damaged screen during the service period
b- 24 Months Multi-Countries Warranty which support repair in multiple countries that support GCC Countries (Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, & Oman)
c- VIP Services in all our official service channels which offer you a quick and direct response to your queries, for VIP Hotline benefits, call our hotline 8001220888 to activate

2- For Free Screen Protection Service, Customer bears an amount of SAR 509 as a replacement fee when using the service

3- HUAWEI reserves the right to amend these terms and conditions without prior consent

4- for more informaiton, please contact us through live chat via My HUAWEI App or through the free hotline 8001220888