Enjoy our service, together 2020!

  • Incredible Screen & Back Cover Offers

    Broken Screen or Back Cover? Replace it from SR 50

    Activity Period:
    Nov 24th – Nov 28th 2019
    Dec 15th – Dec19th 2019

  • Holiday Gift

    With any repair during the campaign period, customers may have a chance to receive a gift.

    Activity Period:
    Nov 24th 2019 – Nov 28th 2019
    Dec 8th 2019 – Dec 12th 2019
    Dec 22nd 2019 – Dec 26th 2019
    Jan 5th 2020 – Jan 15th 2020

  • Free 90 Days Warranty Extension

    Redeem free 90 days warranty extension for your device in HiCare App

    Activity Period:
    Nov 25th 2019 - Jan 15th 2020.

  • Free Screen Protector Application

    Clean the screen of your device and apply screen protector for free

    Activity Period:
    Dec 8th – Dec12th 2019 (including Phone Cleaning Service)
    Dec 29th 2019 – Jan 2nd 2020

  • Big Deals on Mainboards

    Get A New Mainboard from SR 99

    Activity Period:
    Dec 1st – Dec 5th 2019
    Dec 22nd – Dec 26th 2019

How to redeem 90 days extended warranty

Step 1

Open the pre-installed HiCare App, click on the Service Annual Giving Season banner

Step 2

Update HiCare version as prompted by the system

Step 3

HUAWEI ID is required to redeem the 90 day warranty extension

Step 4

Click on “Click to Redeem” to redeem the 90 day warranty extension

Step 5

Redeemed successfully

Available at selected HUAWEI customer service centers

Imam Muhammed Ibn Saud, Technical City communications
Sunday to Thursday from 10:00 AM till 07:00 PM [Friday and Saturday OFF]

Terms & Conditions

1. From November 25th, 2019 to January 15th, 2020 ("Campaign"),Huawei/HONOR brand handset/tablet product end users can redeem 90 days warranty extension in HiCare App, once redeem successfully, the initial warranty period of the device will be extended for additional 90 days.
2. Free 90 Days Warranty Extension applies to products purchased from domestic official sales channels which are still under warranty. In-box accessories such as charger, earphone is not covered by warranty extension.
3. One device is allowed to redeem 90 Days Warranty Extension one time, redemption steps refer to the introduction of the campaign web page.
4. 90 Days Warranty Extension redemption is subject to verification of device SN and/or proof of purchase provided by customer. Huawei reserves the right to seek such additional documents and/or information from the customer as it may deem appropriate.
5. End user is allowed to redeem 90 Days Warranty Extension in HiCare App for the current device only.
6. Warranty information of the device will be updated in three (3) business days from the date of redemption in system. End user can query the status through HiCare App or Huawei official website.
7. Repairs during the 90 Days Warranty Extension period is subject to Huawei warranty policy.

Discounts on Spare Parts: Big Deals on Mainboards; Incredible Offers on Screens and Back Covers
8. In the campaign, available models' end users are entitled to discounts on selected spare parts for out-of-warranty repairs include screen replacement, mainboard replacement without limitations of repair times. Original price refer to HiCare App or Huawei official website.
9. Only original spare parts will be used for authorized repair by Huawei.
10. Spare part replaced during the out-of-warranty repair is guaranteed for 90 days from the date of replacement.

Free Screen Protector Application
11. In the campaign, available models are entitled to get one time free screen protector application service.
12. Free screen protector application service is only applicable for walk-in customers, except HUAWEI customer service centers' employees, dealers, collection points, resellers and/or distributors.
13. The free screen protector is subject to first come first serve basis and while stock last.
14. The material type of screen protector is subject to actual supply by HUAWEI customer service center.

Holiday Gift
15. During Nov 24th 2019 – Nov 28th 2019,Dec 22nd 2019 – Dec 26th 2019, Jan 5th 2020 – Jan 15th 2020, all walk-in customers have chance to get a free holiday gift after service.
16. The holiday gift rule is according to the specific HUAWEI customer service center.
17. The holiday gift is subject to actual supply provided by HUAWEI customer service center.
18. Holiday gift is only applicable for walk-in customers, except HUAWEI customer service centers' employees, dealers, collection points, resellers and/or distributors.
19. The holiday gift is for personal use only, which shall not be used for sale or rent purpose.

Huawei Service Day Offer List

HUAWEI Mate 20 Pro, HUAWEI Mate 20, Porsche Design HUAWEI Mate 20 RS, HUAWEI Mate 10 Pro, HUAWEI Mate 10
HUAWEI P30 Pro, HUAWEI P30, HUAWEI P20 Pro, HUAWEI P30 lite, HUAWEI P Smart 2019
HUAWEI nova 4, HUAWEI nova 3i, HUAWEI nova 3e, HUAWEI nova 5T
HUAWEI Y9 2019, HUAWEI Y9 Prime 2019, HUAWEI Y7 Prime 2019, HUAWEI Y6 Prime 2019, HUAWEI Y5 2019, HUAWEI Y7 Prime 2018, HUAWEI Y6 Prime 2018, HUAWEI Y5 Prime 2018, HUAWEI Y5 lite, HUAWEI Y9s
HONOR 8X, HONOR 10 lite, HONOR 10i, HONOR 9X

Terms and condition:

  1. This promotional activity is valid from 8th of Dec till 12th of Dec 2019
  2. This Promotion is valid through Huawei exclusive service centers for Walk-in customers only, for more information please call Huawei hotline 800-122-0888.
  3. This Promotion is valid only for set of specific Huawei models and not valid for all products, for more information please call Huawei hotline 800-122-0888.
  4. Free screen protector application service is only applicable for walk-in customers, except HUAWEI customer service centers' employees, dealers, collection points, resellers and/or distributors.
  5. The free screen protector is subject to first come first serve basis and while stock last.
  6. The material type of screen protector is subject to actual supply by HUAWEI customer service centers.

Huawei Service Day Promotion Activities Offered Price List

Model Front Cover (SAR) Back Cover (SAR)
HUAWEI Mate 20 Pro 800 250
HUAWEI Mate 20 500 200
HUAWEI Mate 10 Pro 600 250
HUAWEI Mate 10 lite 250 100
HUAWEI Mate 10 500 200
HUAWEI P30 Pro 750 250
HUAWEI P30 lite 250 80
HUAWEI P30 500 150
HUAWEI P20 Pro 550 200
HUAWEI P10 Plus 350 200
HUAWEI P Smart 2019 250 80
HUAWEI P Smart 100 50
HUAWEI nova 5T 400 150
HUAWEI nova 4 300 100
HUAWEI nova 3i 250 80
HUAWEI nova 3e 300 80
HUAWEI nova 3 300 100
HUAWEI Y9 Prime 2019 250 80
HUAWEI Y9 2019 250 80
HUAWEI Y9 2018 200 50
HUAWEI Y7 Prime 2019 200 50
HUAWEI Y7 Prime 2018 200 50
HUAWEI Y6 Prime 2019 150 50
HUAWEI Y6 Prime 2018 200 50
HUAWEI Y5 Prime 2018 150 50
HUAWEI Y5 lite 150 50
HUAWEI Y5 2019 200 50
HUAWEI MediaPad T5 10 inch 300 100
HUAWEI MediaPad T3 7 inch 200 50
HUAWEI MediaPad T3 10 inch 250 80
HUAWEI MediaPad M5 8 inch 400 250
HUAWEI MediaPad M5 10 inch 600 250
HONOR 8X 250 80
HONOR 8X MAX 250 80
HONOR 9 lite 150 50
HONOR 8S 200 50
HONOR 8A 150 50
HONOR 7X 150 50
HONOR 7S 150 50
HONOR 10i 250 80
HONOR 10 lite 250 80

*Labor Charge & VAT are included.

Terms and conditions:

  1. 100% original spare parts will be used for repair.
  2. This promotional activity is valid only for repairs/ replacements of front covers and back covers for out of warranty repairs only
  3. This promotional activity is valid from 15th Dec 2019 to 19th Dec 2019.
  4. This promotion is valid only through Huawei exclusive service centers and our official postal repair services, for more information please call Huawei hotline 800-122-0888.
  5. This promotion is valid only for set of specific Huawei models and not valid for all products, for more information please call Huawei hotline 800-122-0888.

Fixed Price Mainboard Replacement

Product Customer Price (SAR)
HUAWEI P10 Plus 100
HUAWEI Y6 Prime 2018 100
HONOR 9 lite 150
HUAWEI Y9 2018 150
HONOR 7S 200
HUAWEI MediaPad T3 7 inch 200
HUAWEI Y5 lite 200
HUAWEI Y5 Prime 2018 200
HONOR 8S 250
HUAWEI Y5 2019 250
HONOR 8A 300
HUAWEI Mate 10 300
HUAWEI P smart 300
HUAWEI P Smart 2019 300
HUAWEI Y6 Prime 2019 300
HUAWEI Y7 Prime 2018 300
HUAWEI Y7 Prime 2019 300
HONOR 10 lite 350
HONOR 7X 350
HONOR 8X 350
HUAWEI Mate 10 lite 350
HUAWEI nova 3e 300
HUAWEI nova 3i 350
HUAWEI Y9 2019 350
HUAWEI Y9 Prime 2019 350
HUAWEI MediaPad T3 10 inch 400
HUAWEI P30 lite 450
HONOR 10i 500
HONOR 8X MAX 500
HUAWEI MediaPad T5 10 inch 500
HUAWEI nova 3 500
HUAWEI Mate 10 Pro 600
HUAWEI P20 Pro 600
HUAWEI Mate 20 650
HUAWEI nova 4 650
HUAWEI nova 5T 650
HUAWEI Mate 20 Pro 700
HUAWEI P30 700
HUAWEI MediaPad M5 10 inch 32G 700
HUAWEI P30 Pro 750
HUAWEI MediaPad M5 8 inch 800
HUAWEI MediaPad M5 10 inch 64G 950

*Labor Charge & VAT are included

Terms and condition:

  1. This promotional activity is valid in the period from 22nd of December till 26th of December 2019.
  2. This Promotion is valid through Huawei exclusive service centers and our official postal repair services, for more information please call Huawei hotline 800-122-0888.
  3. This Promotion is valid only for set of specific Huawei models and not valid for all products, for more information please call Huawei hotline 800-122-0888.
  4. Gift is subject to actual supply provided by HUAWEI customer service center.
  5. Gift is for personal use only, which shall not be used for sale or rent purpose.